LETYSHOP
05.11.24 - 31.03.25
7€ dto en cómpras superiores a 75€ en Nueva Colección, excepto Collaborations & Iconic Jackets.
Válido solo para usuarios recién registrados o no registrados en Desigual ES. No es compatible con otras ofertas/promociones.
I am a gold customer and therefore I am not entitled to cashback?
Hello!
If we have understood you correctly, it is about Desigual's internal cashback. If you have any questions about your cashback from our service, do not hesitate to write to us.
All the best,
the LetyShops team
I made a purchase and have not received cashback. The request is done but seeing the comments I consider it lost. If you do not plan to credit any cashback, why are they offered in Letyshop?
Hi Mari.
We are sorry that you have such an opinion.
Follow the status of your request, please. As soon as we receive the response from the store, we will notify you.
All the best!
The LetyShops team
My complaint is for unequal, not for letyshops, I have been a diamond customer for a long time and it must be the stockholm syndrome that, despite the many kinks they do to me, I end up forgiving them ... my suggestion is that you do not include it in letyshops. I made my claim and I am still waiting and the cashback of my new purchase still does not appear. I no longer bother you even for the claim
Hello,
Thank you very much for creating your request. We have sent it to our partners, but we have not received any news yet. This process can take around 8 weeks. Don't worry, as soon as we receive any news about your order we will notify you.
With all my heart, we hope you do not disappoint any more❤
Sincerely,
LetyShops team
It always happens to me that I buy and the cashback is never credited. I check the conditions, make the purchase at the correct time and see if letyshop is active, and nothing.
Hello Teresa.
We tried to get in touch with you via email, but thankfully we haven't received a reply yet.
If your purchase does not appear, you can create a request for the lost cashback in your personal account by filling out a form (from the mobile web version or from the computer).
If you have any questions, write to us at support@letyshops.com. We are always in contact.
Sincerely,
LetyShops team
It is the only store that I buy and I never receive the CashBack. It was not a specific error because I already bought twice and the same day also on another website and only here it is not registered. I already requested that they review it. They should watch what happens. Thank you.
Hello.
We are sorry that you have such an experience. We have already transferred the cashback to your account as a bonus and we will do our best to resolve this issue.
Thank you for shopping with us.
Sincerely,
LetyShops team
No cashback received. It does not work.
Hello!
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
the store worked well, but, I have not received my cashback very bad
Hello.
Thanks for writing to us. Let's try to understand this situation together. We have already created a customer service inquiry. You can reply in the "Help" section or at support@letyshops.com. We wait for your reply.
Sincerely,
LetyShops team