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Don't forget about Cashback rules and advices

Purchases at Читай–Город with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 32 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
4.5% За оплаченный заказ
2.5% За оплаченный заказ с использованием купона (промокода)

Reviews on Читай–Город (80)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
14.11.2018
Thanks to the staff for the accrued cashback, this was my first order in the city of read and apparently something went wrong :) of course I recommend the store itself, the book was brought, the children are happy, I will buy more.
The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018

Two life hacks will help to avoid disappointments when working with Read-City: 1) When choosing a payment method "on the site" at the time of placing the order, cashback is credited, but will be rejected by the store later, even if the goods have been successfully received by you. Choose only the method of payment "upon receipt"; 2) To accrue cashback it is not necessary to start a purchase with an empty basket. You can fill the basket in advance, and after activating the transition to the site for cashback, just add at least one more item to the basket (you can from the "favorites"). The cashback of the ChG is confirmed for a long time, more than a month, but always 100% is confirmed.

The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018

Alex, good afternoon!

Thanks for sharing your cashback shopping experience.

You described an interesting case about fixing and rejecting orders. The payment method should not affect the crediting of cashback. An error may have occurred.

We see that you contacted our service of concern about the rejected cashback, and the issue has been resolved.

There will be questions and suggestions regarding the service - be sure to write.

Warm Autumn :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2018

I want to thank the employees for the cashback accrued from their own funds, but I would like the store itself to do it and letishops share the remuneration ..... stars to the employees ... not the store, unfortunately ((((

The review was translated from Russian using Google Translate. Show original Show translation
04.10.2018

Good afternoon, Maria!

Thanks for the comment and thanks.

For our part, we turned to the manager who is responsible for cooperation with the Read-City store and will try to find out the reason for the loss of cashback, but so that you do not wait for a long answer, we confirm the cashback without waiting for an answer.

As soon as we receive a response from partners, our care manager will report the result.

If you have any questions - write. We are very friendly :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.10.2018

I'm not that shocked, I am outraged to the limit !!!! Not only did she wait for cashback, no one knows how much, read the city rejected it for me. Naturally bought the books, there is a check. They made a request to the store and my employees say that if the issue is not resolved within 3 !!!! THREE MONTHS THEN THEY SOLVE THE PROBLEM FOR YOURSELF !!!!!

The review was translated from Russian using Google Translate. Show original Show translation
03.10.2018

Hello Maria!

Thanks for the comment.

Cashback rejection situations are really unpleasant. To clarify the details and find out the reasons for non-accrual of remuneration, we turned to partners in circulation # 1420078. Thank you for the information provided.

We do not cooperate with stores directly, but through special affiliate programs. Therefore, we can get an answer with a slight delay. Your appeal is controlled by our manager. As soon as the results are received, we will contact you. We hope for a positive response from partners.

If you have additional questions, please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.09.2018

Activated cashback, made an order, but cashback did not appear

The review was translated from Russian using Google Translate. Show original Show translation
27.09.2018

Good afternoon!

Thank you for your feedback.

It is important for us to understand the reasons for not charging remuneration. To this end, we have created contacting worries. We will be grateful for your assistance. You can familiarize yourself with the appeal and give an answer in the "Help" - "My appeals" section of your personal account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.09.2018
folders delivered completely different colors
The review was translated from Russian using Google Translate. Show original Show translation
29.08.2018

Transition is fixed; the goods are purchased; cashback does not appear.

The review was translated from Russian using Google Translate. Show original Show translation
13.09.2018

Good afternoon!

Thank you for your feedback.

It is important for us to help you in this matter so that in the future such situations do not arise. To this end, we have created contacting worries. We are waiting for information about the order on the tab "Help" - "My contacts".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.05.2018

Order in Read-City Order number: 12475863 Order in Read-City Order number: 12467837 both orders are redeemed, cashback has not yet been charged.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

Good evening, Victoria!

Thanks for your feedback.

The estimated cashback date for these orders is June 26 and 28. The process of crediting cashback is automatic. As soon as the store passes the confirmation, the cashback will be credited. Time for crediting is necessary for the store to process the delivery of the order and ensure that the package will not be returned.

We want to note that each store has its own average cashback crediting time. You can see the estimated date of confirmation of cashback in your personal account. To do this, move the mouse cursor over the question mark next to the cashback status.

If you have any questions - write. Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.05.2018

I made an order with the cashback design, and only then I noticed a banner in the extension after which the size of the cashback increased to 18%. Is it possible to count it up or late to rush. The main thing on the store’s page on let’s shop was that this was not at all visible. It's a shame, damn it.

The review was translated from Russian using Google Translate. Show original Show translation
20.05.2018

Hello, Alexander!

Thanks for the comment.

Unfortunately, there is no way to recalculate an already placed order, but you can re-order by activating the increased cashback through the banner :)

If you have any questions - write, we are always in touch. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.05.2018

Somehow unrealistic for a long time. Order from 04/20. Purchased on April 27, Order No. 12346984 Cashback is still pending.

The review was translated from Russian using Google Translate. Show original Show translation
20.05.2018

Hello!

Thank you for your comment.

It’s nice to inform you that the cashback for this order is already credited to your balance automatically :)

If you have questions or difficulties, please contact. We will be happy to answer and help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.04.2018

same problem as many. placed two orders in a row. from 1700 rub. The cashback was displayed instantly, from 7000 - I'm still waiting ... it's not clear what the problem is.

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2018

Good afternoon, Anna!

Thanks for reporting the issue. It is very important for us that you can receive cashback for each order. For this, we advise you to comply with our rules, as well as the conditions that are published on the pages of our partners.

With the correct ordering algorithm, we turn to our partners and specify the reason for non-accrual. An appeal to the care service has been created from your account. Please answer the questions in circulation.

If we can, we will tell you yourself what caused the loss of cashback. If not, we will turn to the store for help and try to return your cashback.

We will be grateful for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.04.2018

The cache did not appear for two orders. Menezhder said that they will appear within a day, two have already passed. I don’t understand whose jamb. A fly transition fixes, but the cache back does not reflect. But it’s so tiring to always prove all this and send a bunch of screenshots ....

The review was translated from Russian using Google Translate. Show original Show translation
23.04.2018

Hello Anna!

Thanks for the comment. We apologize for the delay in responding.

The care manager has already answered the request and is expecting a response from you.

Sorry again.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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