Purchases at Chain Reaction Cycles RU with cashback in Switzerland

Hello Sergey!

Thanks for the comment. To help resolve this issue, we created a call to the care service from your account. You can answer the appeal through your personal account, section "Help".

Waiting for your reply. Have a nice day!

Respectfully,
LetyShops team

Good afternoon, Dmitry!

Thanks for reporting the issue. It is very important for us to understand why cashback is not activated. On your behalf, appeal No. 1340868 to the care service was created. You can answer the appeal through the "Help" section of your personal account.

Respectfully,
LetyShops team

Good afternoon!

Thanks for the comment. So far, the store has not provided us with information on the redemption of your order and the cashback is displayed with the status “Pending”.

You can see the estimated crediting date for each order. To do this, hover over the question mark next to the order status.

The estimated date of order confirmation is calculated according to the average cashback wait time. That is, some orders are credited earlier than the specified date, some later.

If you need help - write.

Respectfully,
LetyShops team

Hello, Vladimir!

Thanks for your feedback.

At the moment, we really observe the difficulty with activating the extension on the website of this store. The technical department is involved in resolving the issue.

To get a cashback, you can directly go from the store page on our website: https://letyshops.com/shops/chain-reaction-cycles

We apologize for the inconvenience. Have a great weekend!

Respectfully,
LetyShops team

Hello Anton!

Thanks for your feedback.

Don't be upset, please. We will do our best to help you. To this end, we created an appeal to the care service, the "Help" section. You can give an answer in this section, in the "My appeals" tab.

We will wait for your information.

Have a nice evening!

Respectfully,
LetyShops team

Good afternoon, Anton!

Thanks for reporting the issue.

Unfortunately, now there really are difficulties with activating the extension on the store website. All data was transferred to the technical department to further resolve the issue. To receive a cashback in this store, you must make a direct transition before ordering by clicking the "Go to the store" button, which is available on the store’s page on our website.

If you have questions - write, we will be happy to answer.

Have a good day!

Respectfully,
LetyShops team

Good day, Andrey!

Thanks for the feedback. Indeed, there is a difficulty in activating our extension on the Chain Reaction Cycles store website. But, our tech. the department is already dealing with it.

To receive a cashback, you must make a direct transition to the store from our service.

Sorry, please, for temporary inconvenience. Have a nice day!

Respectfully,
LetyShops team

Good afternoon!

Thanks for the feedback. Arseny, don’t worry, we are in control of your appeal. As soon as an answer is received from partners, the manager will deal with your question, will contact you and try to help.

If our extension is not activated, most likely you have installed some kind of extension to block ads. Try turning off all third-party extensions one by one and re-activating the cashback.

If you still can’t activate the cashback, try updating the extension. This can be done by uninstalling and reinstalling our extension.

If you have any questions - please contact, we are always happy to help. Have a nice day! :)

Respectfully,
LetyShops team

Good day, Andrey!

Thanks for the feedback. The cashback rate in this store depends on the category with which the order was completed and ranges from 1 to 3%. Unfortunately, the store does not provide us with decryption of rates and calculates cashback in accordance with its own classification.

According to the data from your personal account, you, together with the manager of the care service, sorted out the reason for the loss of cashback and the issue of accrual has already been decided in your favor.

If you have any questions, be sure to write, we are always happy to help.

Respectfully,
LetyShops team

Good afternoon!

Thanks for your feedback. It is very important for us that your every cashback comes.

We are always ready to help you figure out the reason for not charging rewards, but we won’t be able to do without your help. Please leave a request through your personal account, section "Help" and specify the order information (amount, date, order number) for which cashback has not been recorded. We will also be grateful if, in circulation, send any document that confirms the payment of the order.

We will wait for feedback and will do our best to help. Have a nice day!

Respectfully,
LetyShops team

Hello, Vladislav!

Thanks for your feedback. We are very sorry that you are faced with this situation and the cashback for orders has been lost. We understand your emotions, since we also did not receive a reward for your orders.

Therefore, to help you return the funds, we turned to partners for help. Since communications are carried out through affiliate programs, on average we get a response to applications after 3-4 weeks. Do not worry, the question will not remain unresolved.

If you have any questions - write. Have a nice day!

Respectfully,
LetyShops team

Hello Andrei!

Thanks for your feedback. We understand that for some reason, cashback was credited to a smaller amount automatically and you are upset.

In order to understand this situation, write to us through the "Help" section of your personal account. We will be happy to answer and help you.

Have a nice day!

Respectfully,
LetyShops team