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Don't forget about Cashback rules and advices

Purchases at Book24 with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 23 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5.5% За оплаченный заказ нового пользователя магазина Book24 на сумму до 10 000 рублей
2.5% За оплаченный заказ постоянного пользователя магазина Book24 на сумму до 10 000 рублей
1.25% За оплаченный заказ с промокодом/без промокода, на сумму от 10 001 рублей
1.25% За оплаченный заказ с любым промокодом до 10 000 рублей

Reviews on Book24 (135)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
31.10.2018
Kind! Everything worked out perfectly. Both the cache backing in the promised increased size and the accrual rate are simply incredible. And first, immediately after the purchase, the percentage of accrual was miserable, but upon receipt of the order the amount really increased (managers warned me about this fly))). So I recommend it!
The review was translated from Russian using Google Translate. Show original Show translation
31.10.2018
Hello. I thank all the employees of LetyShops, especially Anastasia Yakimenko, for their help in calculating the correct cashback. Nice to deal with professionals!
The review was translated from Russian using Google Translate. Show original Show translation
24.10.2018

Hello. October 22 made an order in the amount of 1066 rubles. On the one hand, it “pecked” at a high cache for new customers (32.5%), on the other hand, it was these books that I had long wanted to purchase. A cache for an order of 540 rubles was reflected in the personal account (the cost of only one of the books ordered). Yesterday during the day I talked already with three LetyShops managers. Everyone was polite and extremely correct ("We will be happy to help you," "Let's solve your problem together," etc.). But no one answered my question: "Why was the cache credited only to part of the order?"

The review was translated from Russian using Google Translate. Show original Show translation
24.10.2018

Hello Valentine!

Thanks for the comment.

Indeed, initially the managers of the care service could not answer your question, so they requested information to understand in more detail.

At the moment, manager Anastasia has already answered you on this question. Do not worry, please, your appeal will not remain unresolved.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.09.2018

Recently, cashback for Buk24 is not credited! And so with dozens of orders per month! There is no intelligible answer, why so! In addition, some cashbacks just disappeared from the list of expected enrollments! :(

The review was translated from Russian using Google Translate. Show original Show translation
24.09.2018

Hello, Catherine!

Thanks for the comment. Cashback cannot disappear from your account, since all orders that partners send to us are stored in statistics.

We have created an appeal to the customer care service on your behalf in order to understand in more detail, but, unfortunately, we have not received your answer. Write to us, please try to help.

Thanks in advance for your time.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.09.2018

So I flew with the action "Going to Autumn." I made 2 purchases at the end of August and only today I found out that there is an increased cashback, already 3 times, for this site, when I was just about the 3rd order with an ordinary cashback I wanted to place it. But in general, thank you for such actions, I will know in advance.

The review was translated from Russian using Google Translate. Show original Show translation
01.09.2018

Hello Sergey!

Thank you for being with us. Follow our newsletter, news in the social. networks and on the site, so as not to miss the most interesting and profitable offers :)

Write if you have questions or need help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.09.2018
Wonderful cashback! Thanks "LETISHOPS" !!!
The review was translated from Russian using Google Translate. Show original Show translation
30.08.2018

Thanks Fly! All caches pass without problems in general. And if it happens that there are no credits, then those support will kindly help in solving the problem.

The review was translated from Russian using Google Translate. Show original Show translation
10.08.2018

cashback did not pass, I did the order today, paid, I already called for delivery, but nothing appeared here ...

The review was translated from Russian using Google Translate. Show original Show translation
02.09.2018

Maria, good afternoon!

Thanks for the info.

As a rule, cashback is fixed in your account within 24 hours from the moment of placing the order. Since information about your order was not received in our system, we created an appeal to the care service to understand and solve this issue in more detail. We sincerely hope to receive your answer in the "Help" section.

Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.07.2018

Unfortunately, cashback did not go through.

The review was translated from Russian using Google Translate. Show original Show translation
09.08.2018

Good afternoon!

Thanks for the feedback.

It is important for us to help you in this matter so that in the future such situations do not arise. To this end, we have created contacting worries. We are waiting for information about the order on the tab "Help" - "My contacts".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.07.2018

Hello, I made an order in the store, but the cashback is not displayed, only the transition.

The review was translated from Russian using Google Translate. Show original Show translation
09.08.2018

Good afternoon!

Thank you for reporting the loss of cashback.

To resolve the issue, we created an appeal to the care service. We will be glad to receive your answer on the tab "Help" - "My appeals". It is important for us to find out the reason for the lack of cashback in order to prevent such cases in the future.

Have a good day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.07.2018

an order has been placed 23.07 cashback not displayed

The review was translated from Russian using Google Translate. Show original Show translation
28.08.2018

Hello, Alena!

Thank you for your feedback.

We will be happy to help you understand the reasons for losing cashback. For this, an appeal to the care service has been created. You can find it on the "Help" tab. We hope to receive your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.07.2018

Good afternoon. I made 4 different orders on July 9th. Cashback is displayed for only one order.

The review was translated from Russian using Google Translate. Show original Show translation
09.08.2018

Hello Anastasia!

Thank you for writing. It is very important for us to understand the issue and help. To do this, we created an appeal to the care service through your personal account, section "Help".

Please answer, we are really looking forward :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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