Purchases at Book24 with cashback in Switzerland

According to the appeal left from a month, there is no work. Screenshots provided, after this, I will use pay cashback ....

Yesterday I made an order, but I didn’t receive any notification about cashback accrual! I went to the store’s website here under the link. Order paid in full.

The store itself is not bad, but the promised cashback is not credited. Twice I ordered Buk24 transitions from Letishops and both times the cashback did not appear. Both times cashback was credited only after applying to Letishops for support, while the second time Letishops accrued cashback 3 times less than what it should be.

Do I understand correctly that for a paid order of a NEW buyer with a promotional code, the cashback will be 1.25%

everything is fine with the order, delivery is fast, everything is intact. on cashback they solved the problem in a couple of days, which is very good.

The feedback is not enough ... it's time to arrange a holivar all over the Internet and go to the competitors, because the requests for non-cash cashback are closed, they write that he closed himself .. impudent ... Cashback, when providing all the requested information, screenshots. evidence, do not accrue. One obscene abuse. This is proletishops ... all .. bottom site. http://images.vfl.ru/ii/1569929288/17b308db/28035876.jpg

It’s good that I came here to read reviews before paying: o I believe that the sign of a good service is not a promise to deal with the problem of your customers, but the specific result of this hearing. A bunch of negative reviews and everything on one topic, and what was decided there - not a single message: \

The store accepts orders and sends them, but the flight shop simply does NOT return cashback for these purchases ... it’s deaf to customer comments, all reviews say it, it’s blind to purchases in beech24 .... The purchase has already been sent, I will receive it tomorrow, but the purchase is not visible ... spanshops, isn’t it a shame? this is not a service, this is roulette, a casino where the administrator always wins, you are crooks ....

I want to insert my 5 cents. It would be the most hassle-free store. The fastest accrued cashback. Despite the fact that promotional codes are used from mnogo.ru (and they don’t give anyone any more advantageous, the disadvantageous ones are lying somewhere on the Internet, and the discount on them is such that the Letishop pop-up window shows that this is the most expensive price). Without a discount program, all prices in comparison with ordinary stores are often very high. Promotions are hanging on the site, what discount to use if you haven’t sent them by mail. At the same time, they tell us that we can not charge if ... And do not charge if they do not want. In the last year, there is often no waiting for a cashback. The site does not work correctly with Buk24, they think for 24 hours, or something else, but each time they have to contact the support service. Then wait 40 days until confirmed. You beg for alms, although you remember very well that before there were no problems. At the same time, books were cheaper, there were no frozen prices, there was no rule "either bonuses or discounts", and they did not make prices before sales. Disappointment with the store. Yes, and overprints of the right books do not wait.

The order has long been paid and received, but there is still no cashback. The Letishops team is trying to resolve this issue, but so far all has been unsuccessful. Book24 disappointed, and Letishops thank you very much for trying to figure out the situation and help.