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Don't forget about Cashback rules and advices

Purchases at Бетховен with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions
3.4% За оплаченный заказ нового пользователя магазина Бетховен
1.7% За оплаченный заказ постоянного пользователя магазина Бетховен

Кэшбэк начисляется только за заказы с курьерской доставкой.

 

Reviews on Бетховен (36)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
16.07.2018
i like beethoven shop
The review was translated from Russian using Google Translate. Show original Show translation
12.07.2018
Good afternoon! Spent a lot of time to make an online order. The store site is not working well. Everything freezes. I wanted to choose pickup, but the store does not allow me to choose an address. The order has not been placed. Why put one asterisk is not clear. Just!
The review was translated from Russian using Google Translate. Show original Show translation
05.07.2018
everything is buzzing, I made an order with self-delivery, the cashback was displayed immediately, credited through the "average 30 days"
The review was translated from Russian using Google Translate. Show original Show translation
04.06.2018

the courier brought the order. And cashback was not credited

The review was translated from Russian using Google Translate. Show original Show translation
05.06.2018

Good day, Andrey!

Thank you for your comment. After checking the information, we found that the cashback for the order was successfully credited to your balance automatically according to the data from the Beethoven store.

Help will be needed, be sure to write.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.05.2018

Delivery is carried out through courier services and therefore the order in the status of "completed", becomes after the acceptance of the report of the carrier, and this happens (presumably) from 5-15 of the next month after delivery of the order. So consider that on cashback the accrual period (as they say 30 days) from about this time should be calculated ...

The review was translated from Russian using Google Translate. Show original Show translation
23.05.2018
The site indicates that the feed is available. Register, place an order, receive an SMS with a number and then (after a few hours) they call you and say that the feed is not available and when it will not be known ...
The review was translated from Russian using Google Translate. Show original Show translation
15.05.2018

This store is not the first month of difficulty with placing an online order. The checkout form does not work. There is no way to choose a method of delivery and payment for the goods. They can’t help on the hotline. Appealed through the "Feedback", but there is no feedback. Calls are ignored, nothing changes, the problem remains. This online store does not deserve one star.

The review was translated from Russian using Google Translate. Show original Show translation
04.04.2018

Good afternoon! They made March 25, 2018 in the Beethoven online store. Immediately paid, the courier brought the order three days later. But the cashback was not credited. I just can’t understand what to check the store if everything is paid and everything is already received.

The review was translated from Russian using Google Translate. Show original Show translation
05.04.2018

Good afternoon, Catherine!

Thank you for your comment. Time for crediting a cashback is necessary for the store to be completely sure that the goods will not be returned, to the purchase confirmation process and other technical issues when transferring data to our system.

Tentatively your cashback will be confirmed - 04.24. If you need help - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.03.2018

Good afternoon! I made an order, brought a courier to whom I paid the full amount immediately. Cashback was not credited for 3 months, until I wrote to the support service. It is not clear what the store was expecting, what was it checking? Why such a long confirmation? It is clear that Chinese stores confirm for a long time, while the parcel arrives, sometimes it takes more than a month. But here, when the store immediately received the full amount .........

The review was translated from Russian using Google Translate. Show original Show translation
04.03.2018

Hello Sergey!

Thank you for your feedback. Each store has a certain period during which information on orders is processed. At the Beethoven store, the average waiting time for funds is 30 days.

According to your personal account, the issue has already been resolved.

There will be questions or suggestions on the service - write.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.02.2018

This is the most disgusting service that I have ever met! Even 1 star is sorry for such a "pet shop"! I ordered food on January 19, after 2 days they should have delivered it to me, spent the whole day at home on the right day, but no one came! I called and found out the killer news: it turns out that this store orders food in Moscow (I made an order from St. Petersburg), although it is listed as a St. Petersburg store! And for this reason, you have to wait until 2 weeks (!!!) or more, they just can’t say (!!!) the order will come to them from Moscow and only after that it will be transferred to the courier service and when they can deliver it to me -Call for a day! More than a month passed, but they didn’t deliver the order to me, they called me twice, they promised me to sort it out and call back the next day, they didn’t call! Today I again turned to their cool center. They told me that they know nothing, there is no information from Moscow! And is this a store? Is it customer service? And after my call, a letter came that my order was canceled! I advise you to avoid such "sellers"!

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2018

I ordered through the site, came and paid at the store. Cashback did not come. And now here I see an inscription that only for orders by courier delivery. Well, write it right away. And so it turns out fraud.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2018

Hello!

Thanks for your feedback. We are very sorry that such a situation has occurred.

If there are any conditions for receiving a cashback in a particular store, we will publish this information on the transition page to the store so that our users always have the opportunity to familiarize themselves with this information.

If you have any questions - write. We will be happy to answer.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.01.2018

It was necessary to buy medicine for a dog. Found only here. Ordered in the online store with a cashback 12.11.17. The order was completed normally. They brought it in 2 days. Of the three positions, two - two times specified. They brought everything without complaints. But cashback is not credited, unfortunately. And hanging in anticipation.

The review was translated from Russian using Google Translate. Show original Show translation
08.01.2018

Hello!

Thanks for your feedback.

Indeed, the estimated cashback date for this order has expired. Please write to us through the "Help" section of your personal account. We will definitely try to speed up the process of crediting cashback to your balance.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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