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Don't forget about Cashback rules and advices

Purchases at Ашан with cashback in Switzerland

Time for crediting cashback
Average waiting time for cashback: 50 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Ашан (34)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
18.04.2019
Shop A huge amount of goods
The review was translated from Russian using Google Translate. Show original Show translation
05.03.2019

In this store delivery is possible only within the Moscow Ring Road ?! And where is the promised "delivery in Russia"?

The review was translated from Russian using Google Translate. Show original Show translation
05.03.2019

Irina, hello!

Thanks for the comment.

Unfortunately, we will not be able to advise on the delivery in this store. Try contacting the store’s round-the-clock support at 8 (800) 700-58-00. We are sure that managers will help to figure everything out.

There are questions about the service - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.02.2019
Paid pickup, they drove the order for a long time. Confirmed 50 days. But in general, the order was a success
The review was translated from Russian using Google Translate. Show original Show translation
07.02.2019

Awful shop! Everything is inconvenient: the site is constantly slowing down, making an order and 12/23/18 cashback was credited, but still not confirmed, delivery of the order was later than indicated on the site. I would not recommend the Auchan online store.

The review was translated from Russian using Google Translate. Show original Show translation
08.02.2019

Hello, Olesya!

Thank you for sharing your shopping experience at the Auchan store.

The average time for crediting funds from this store is 50 days. You can get acquainted with this information on the Auchan page on our website. Since this is an estimated processing time, cashback can be credited both earlier and later.

If the status of cashback does not change before March 8, be sure to inform. We will be happy to help in this situation.

Have a great friday!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2018

Ordering over the Internet in this store was tedious and inconvenient. Delivery costs money, and with pickup from the delivery point, i.e. from a particular store. The order is accepted, but when it is ready and formed it is additionally informed about it, it took me a week to wait. If I urgently needed those products that I ordered from them, then buying on-line did not help me. The cashback is not displayed, and probably will not be credited. (There were problems working with their site.) In general, the store and the range itself suit me, but I most likely will not order online - it’s not convenient.

The review was translated from Russian using Google Translate. Show original Show translation
13.01.2019

Hello Vera!

Thank you for sharing your purchase experience.

To resolve the cashback issue, we created a call to the care service from your account. We hope to receive information on the order in the "Help" - "My contacts" section. This will help to understand the reasons for the loss of remuneration in order to prevent the occurrence of such situations in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.12.2018
In Simferopol, a wonderful store. For 4 months I made 5 orders. I pick it up in the store, everything is securely packed, kindly issued. Cashback is credited 27-30 days. Here are just no sms-notifications about the delivery of the order, you have to track on the site about arrival at the store.
The review was translated from Russian using Google Translate. Show original Show translation
28.12.2018
Auchan pleased, Plantain and Letishop, too. Everything on time, without complaints. Packaged in good faith, nothing was damaged. The first pancake is not lumpy, although I read reviews and doubted it before. I did not dare to immediately pay, I paid by courier with a card, everything is fine. I recommend!
The review was translated from Russian using Google Translate. Show original Show translation
23.12.2018

there’s no cashback at all, the average review period is 50 days, probably they’ve left for winter sleep. And at the end they write that unfortunately there are no premium goods in this check. Prices are raised almost every day.

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Hello!

Thanks for the comment.

Sorry, there are no orders in your account. We can assume that you made a purchase, but the cashback did not appear.

To understand the situation in more detail, we created an appeal on your behalf. You can give an answer through the "Help" section of your personal account by opening the "My appeals" tab.

We will be waiting for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.12.2018
if before the site slowed down, now it hangs terribly. in the morning I’m trying to make an order, but it doesn’t even go .... horrible quality of the site’s work
The review was translated from Russian using Google Translate. Show original Show translation
22.12.2018
Slop shop! Search on the site does not work. Finding something worthwhile is another challenge. Delivery is long.
The review was translated from Russian using Google Translate. Show original Show translation
22.12.2018
Auchan does not care at all about his clients, nor about his reputation. I made 2 orders, the first one was canceled by the Podorozhnik delivery service because the courier allegedly didn’t get through 1 hour before delivery (I didn’t even call), put Auchan and Podorozhnik on my ears, the order was eventually delivered by a friend from Uzbekistan, not a word understanding in Russian the next day. With the second order, the song is in general - they sent an SMS that the order will be delivered on 12/21, but neither a call nor SMS was received, the order did not arrive. When calling Auchan, the operator said that for some technical reasons they could not deliver my order and now the delivery date has changed to 12/23, as the manager will inform me. I’m sitting there waiting for a call, but again silence. PS: It’s a pity that if there are minimal order options through the online store, even that is not brought. This will most likely be my last order from them.
The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Wow! After the reviews read, something is hunting to go to your store :(

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Hello!

Thanks for the comment.

It is unfortunate that, based on reviews from other customers, you have decided not to cooperate with the store. We hope you try to make a purchase in the Auchan store and can share your impression of the order with us :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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