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Don`t forget about Cashback shopping rules

Purchases at Aliexpress with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 85 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Aliexpress (244)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
23.05.2020

Ali finally killed cashback services. Half of the stores do not charge cashback at all, and those who still charge are limited to 1-2%. Of course it's not Fly's fault. They, unlike their green competitors, at least they do not steal cashback (not on such a scale).

The review was translated from Russian using Google Translate. Show original Show translation
24.05.2020

Good afternoon, Michael!

If the cashback did not appear, then we also received nothing. It’s a pity that you have the opinion that we are keeping something for ourselves, that’s not so.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.05.2020

Thanks for the promised half percent, but they need to read the description.

The review was translated from Russian using Google Translate. Show original Show translation
07.05.2020

Something went wrong with letishop, there was no problem before, cashback came literally in seconds, last month I never came, 10 purchases at different times, all extensions were disabled (I did as always) but alas, cashback doesn’t come, they broke, a couple more ordering I’ll do it if they don’t succeed, alas, I’ll have to change it, I didn’t put a low mark on the fact that he had completely satisfied me before, and after each purchase it’s not an option to write help, it’s sad all this.

The review was translated from Russian using Google Translate. Show original Show translation
07.05.2020

Hello, Ruslan!

The situation with the loss of a bonus is also unpleasant for us. The cashback for orders has already been credited to the balance.

We see that in circulation you promised to make a video of a future purchase. If the cashback does not appear, it will help our technicians figure out the cause of the loss.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.05.2020

I ordered leggings, the order did not appear accordingly and I can forget about cashback. X ** n pure water.

The review was translated from Russian using Google Translate. Show original Show translation
10.05.2020

Good afternoon!

To understand the reasons for losing cashback, we created an appeal to the care service. You can write to the manager through the mail or the section of your personal account "Help", "My complaints".

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.04.2020

I observe a lot of negativity in the reviews about AliExpress, I decided to improve the situation and talk about my positive experience.

Most often I activate the cashback through the application in Google Chrome, I make purchases on the computer. In this regard, problems never arose and in 98% of cases everything is credited without errors.

Sometimes money is not credited after a certain period, but in such a situation, I always turn to support and attach screenshots from the store. And the support here is super-adequate!

I heard that sometimes there are problems with enrollment due to the use of an ad blocker, in my case using AdGuard there are no such problems and everything works without errors.

The review was translated from Russian using Google Translate. Show original Show translation
30.04.2020

Hello Valeria!

Thank you for sharing your shopping experience. Nice to have noted our care service :)

Nevertheless, we recommend disabling ad blockers, this will help to avoid loss of cashback.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.04.2020

At the beginning of my acquaintance with this platform, there were some nuances, with the accrual of increased cashback, but the support service decided everything with a bang, for this special thanks. In the future, all cooperation is simply on top, I hope this will continue. At the moment, in my subjective opinion, one of the best platforms providing similar services that truly fulfill their obligations, so far, all amounts have been credited, including with increased cashback, some with a delay but still returned. Withdrawal of funds without delay, on time. The only nuance for truly correct operation is to install a separate browser without add-ons, install only the Letyshops extension there and pay from the basket only from a clean browser. You can throw in the basket in any browser.

The review was translated from Russian using Google Translate. Show original Show translation
26.04.2020

Good afternoon!

Thanks for the feedback :)

If you want to purchase the product later, we recommend adding it not to the basket, but to "My wishes." This will help to avoid losing cashback.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.04.2020

So I decided to write here, the divorce began, at first I thought that I was doing something wrong, but no, I did everything right and it was written that there is cashback when you check, and you make a purchase, but it is not credited and so almost every other time and on products with a good price tag. Explain what happened ???

The review was translated from Russian using Google Translate. Show original Show translation
20.04.2020

Hello Igor!

An appeal was made by the care service to understand the situation, but did not receive a response :(

Please write to us when the time appears.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.03.2020

The service is excellent. Work with clients on top. But I would like a more detailed description of the criteria by which cashback is not charged, so that there are no misunderstandings and incidents, as happened to me. Otherwise, everything is super.

The review was translated from Russian using Google Translate. Show original Show translation
24.03.2020

Alex, good afternoon!

Thanks for the nice words! We are trying :)
Information and conditions for the successful enrollment of a cashback are placed on the page upon transition to the store. If you have ideas or suggestions, always welcome feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.03.2020

I bought using this service, at first the cashback was written quite impressive, then the administrator lowered it by a factor of 10, arguing that I debated part of the money from the seller (the goods didn’t come in the same color), as in my opinion, the cache back should remain the same , since I already paid a fixed amount for the order, I’ll also take to the minuses what you need to buy for 10000-100000r in order to withdraw for the first time.

The review was translated from Russian using Google Translate. Show original Show translation
20.03.2020

Good afternoon!

Information about the cashback amount is recalculated automatically, based on the data received from the store.

We want to note that when opening a dispute, cashback is not credited. This information is published on the store page . This means that cashback can be rejected even after enrollment.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.03.2020

In Belarus, pay pal refused to withdraw funds, but it was withdrawn to the phone instantly. The summer earned again, somehow everything is strange.

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2020

Good afternoon!

Alexander, the actual withdrawal methods for your region can be found in the "Withdraw funds" section of your account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.02.2020

Make a fool of it as soon as they can. Either the cashback in the office will not appear, it will appear, but will not be confirmed, then they will not respond to the message for a week, then not 6% but 2%

The review was translated from Russian using Google Translate. Show original Show translation
01.03.2020

Good afternoon!

Michael, we apologize for waiting for an answer. All calls are processed in order of priority. Information about the terms of crediting and rates is publicly available on the page when you go to the store.
From 02.20, the cashback size depends on the reward that AliExpress sent for the goods.
The reason why the cashback for your purchase did not appear, the manager said in an appeal.

We hope that the recommendations will be useful when placing future orders.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.02.2020

None of my reviews have been posted, they advise activating the cashback through a browser - it is useless, it does not work, a couple of days.

The review was translated from Russian using Google Translate. Show original Show translation
29.02.2020

Hello!

We want the comments to be relevant and useful to all users. The review concerned the technical features of your device, so it was put into circulation. The issue is handled by the care manager.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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