Purchases at AliExpress with cashback in Switzerland
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (939)
Therefore, we publish only our customers' reviews.
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nothing was credited to me !!! even though there was a purchase for 7 ** UAH !! deception!
Good afternoon, Irina!
Thank you for your feedback.
We want to help in this situation. To do this, they created an appeal to the care service. We hope to receive an answer on the "Help" tab - "My requests".
Sincerely,
LetyShops team
I ordered a product, but there is no cashback ((
Hello!
Thanks for your feedback.
We will be happy to help you figure out the reason for not charging cashback for an order. At the same time, we cannot do without your help. Please respond to the appeal that was created through your account, section "Help".
Waiting for an answer :)
Sincerely,
LetyShops team
Two days ago I made a couple of orders, since then no information about cashback.
Good afternoon, Alexander!
Thanks for the feedback.
We will be happy to help you understand the reasons for not charging cashback for the order. However, we can not do without your help. Please respond to the request created through your account in the "Care Service" section.
We are waiting for an answer :)
Sincerely,
the LetyShops team
I made several orders for Aliexpress, but there is no cashback, it was always credited immediately, and after the New Year something is not.
Albina, good afternoon!
Thank you for reporting the situation.
We want to help you figure out why this happened. A ticket # 1528542 to the care service has already been created from your account. Please answer this appeal.
Have a nice day!
Sincerely,
LetyShops team
Good day. Good application and service, but recently the cashback has stopped counting. But the support team helped solve this problem.
everything is fine, only they weigh a lot in anticipation, and in such stores as Komfi, Kyivstar, etc. weigh for months
Good day!
Thank you for your feedback.
We are glad that you like our service.
Regarding the cashback for orders, which is displayed with the status "Pending".
The fact is that partners need time to deliver orders, process information and transfer it to our system. Each store takes a different time to complete this process.
In order to inform our users when to expect the cashback to be credited to the balance, we have posted information about the average (for some stores also the maximum) time for cashback crediting on the page of each store.
Also, for your convenience, in your personal account, you can see the approximate (or maximum) date for crediting cashback by order. To do this, move the mouse cursor over the question mark next to the "Pending" status.
If all the deadlines have already passed, be sure to write to our care service. We will be happy to help.
Sincerely,
LetyShops team
1 star is too much. installed 5.01 after 1pm. registered. on Ali to make a purchase - to check it works. and then once and there is only the history of the transition and there is no history of purchases. and, accordingly, there will be no cashback. and they also wrote that the cashback is 30% (but it's not about it). there is no point in getting in touch with this cantor.
Hello!
Thanks for the comment.
We are sorry that the cashback for your order was not automatically registered.
In order to resolve the issue as soon as possible, we have created a care ticket on your behalf. Tell the manager about the situation in more detail so that we can help you faster.
As a bonus for registering, after activating the account, all users are provided with a Premium account for 7 days. It gives cashback not 30% of the order amount, but increases the base rate by 30%.
For example, if in a store the usual cashback rate is 5%, taking into account the Premium account, you will be charged 5% + 1.5% (30% of 5) = 6.5%.
Looking forward to your reply :)
Sincerely,
LetyShops team
made orders yesterday, more than one order did not receive a notification for cashback
Good day!
Thanks for your feedback.
We would like to help understand this situation. A call to the care service has been created from your account. To respond to an appeal, go to your personal account, section "Help".
We will be glad to hear from you :)
Sincerely,
LetyShops team
