*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello. 5000485003528173 this is the number of my order, the hook for the bag from which the crystal flew off every other day (as it is officially written). The presentation was immediately lost. I told the seller with a photo. He offered to open a dispute with a refund. What I did, only 50% of the cost - 40 rubles. Literally the next day, Aliexpress issued a verdict. Returning the item. Your money will be returned. They described how I should do it. They just didn't take into account that this is not a free return, and there is no return base in our city. Send an order in the amount of 80 rubles to China by mail. will cost me not even 1000 rubles, but more. This was not even waiting for the seller's decision, our esteemed Aliexpress decided. It's cheaper for me to throw out a low-quality product than to engage in this shipment, which I did with some orders without raising a fuss. It was my own fault that I reproached myself. She wrote out neither one nor there. I tried to find somewhere where I could write my objections. Found only here. And not objections, but thoughts out loud. I like the store anyway. Although it took a long time to accrue cashback, it has decreased. We need to keep track of it so that it doesn't get lost. Answers do not come soon due to the workload. In general, there is something to work on. Thank you. Good luck to you.
Hello Lyudmila!
We agree, there is always something to work on and it gets better for our users :)
Cashback is credited to the balance as soon as partners confirm the order and transfer the commission. We publish the dates on the store page .
Sincerely,
LetyShops team
So far, everything suits me) I have been using it for more than a year and only once I had to contact the support service due to the fact that the cashback was not credited, although the waiting period was over, and only once the cashback was not counted for one purchase, but did not apply. Everything always works. Yes, there were inconveniences with the temporary disabling of the transition to the application, but we were notified of this. Thanks for your work!
Love, good afternoon!
Thank you for your feedback and for buying with us! :)
If you have any questions about cashback crediting, we are always ready to take care of you.
Sincerely,
LetyShops team
2 days have passed with the confirmation of the order, but the cashback has not arrived!
Good day!
Rinal, not always after confirmation of receipt of the order in the personal account of AliExpress cashback, the balance is immediately credited. It all depends on how quickly partners transmit information to us. Sometimes you need to wait for the deadlines, which are spelled out on the store's page.
Sincerely,
LetyShops team
Everything was fine before, but now the owner is too greedy. The cashback is not accrued by the machine, but is credited from the bulldozer after the call. Greed ruined the frayer. I will leave feedback with screenshots wherever I can.
Alexander, hello!
Cashback for your orders was calculated according to the rates that are specified on the AliExpress page. If you have additional questions, there is always the opportunity to clarify the information with the manager who dealt with the issue. He will gladly tell you everything.
Sincerely,
LetyShops team
In general, the cache does not go about anything, everything is mutilated
Good day!
Andrey, in order to understand in more detail what is at stake and help with cashback, created an appeal to the care service. Unfortunately, no answer was received.
Sincerely,
LetyShops team
All this is extremely unpleasant on 11.11. Half of the cache has merged into an unknown destination. And after contacting your Tech Support and providing her with all the evidence, I received 9500 re. 250 rubles were thrown from Barsky's shoulder and given "instructions" on how to place orders correctly !!! Although all of them were done from one device, and some of them in one run with the past. Normally, you probably raised money on us 11.
Good day!
Sergey, the situation with the loss of cashback during the sale is also unpleasant for us. Partners transfer commission for orders, which are displayed automatically in the personal account of the service after registration. We tried to please users with compensation.
In no case do we give instructions, we just named the reasons why the loss could have occurred.
We hope the situation will not repeat itself.
Sincerely,
LetyShops team
Registered ... Through your application, everything slows down, it is not possible to search for something, or you suggest looking for it in the ali and then looking for it again ... Sorry, the cashback money is not so big to lose your nerves. Correct, let me know, I'll try again ... Left for others
Good day!
For the convenience of receiving cashback for purchases in AliExpress, we made an automatic transition to the store application. Add the product to your "Favorites", then go and pay through our service.
We advise you to update our application to the latest version for correct operation.
We hope you stay with us :)
Sincerely,
LetyShops team
Here is a wonderful site, excellent service, well, of course, I’m a sin to be offended, but I’m at a loss. What have you broken down, what contracts have been violated, that the interest on the return is so leaping downward, where has that confidence in the future gone, you are a strong team. I look forward to brilliant results from you and give you the strength to cope with any difficult situation. Please solve the problem with cashback through the application, otherwise I don't even know how to shop now so as not to sit in a galosh, there are no such bonuses on the site as in the application, it's a shame. I believe in you, and yes, let everything work out ... I'm not the only one here, yes yes yes
Good day!
Igor, thank you for your pleasant words and a positive attitude. The universe heard you :)
The transition to the AliExpress app is already working. Please update the applications to versions 1.6.0 (LetyShops), 8.2.0 (AliExpress).
Cashback rates change periodically. For our part, we try to agree on unique offers and promotional codes so that users receive additional benefits from their purchases. Follow the mailing list to keep abreast of all the lucrative offers.
Sincerely,
LetyShops team
Is a ceiling lamp a piece of furniture? Why is cashback credited as for "everything else" ??
Good afternoon, Victor!
The cashback rate depends on which category the seller assigns the product to. Most likely, he put it in the "everything else" category, so cashback was honored at the appropriate percentage.
Sincerely,
LetyShops team
The application does not include permanent authorization, the order amount is reduced and the interest is charged scanty. I have a second level and it looks like this from 3 thousand 81 rubles, this is 2.7%. Divorce in full.
Good day!
It is a pity that there was such an opinion about the work of the site.
We will answer all the comments on the points so that there is no misunderstanding:
1. Indeed, we have disabled the automatic transition to the store application. Everything will be fine soon. Working on it.
2. AliExpress sends us order information in dollars. We convert the amount of orders into rubles at the current exchange rate of the Central Bank of the Russian Federation. It is with this that the difference in the order amount that users pay on AliExpress and which is displayed in the account is connected.
3. The cashback rate directly depends on the amount of remuneration that the store provides to us.
There will be changes - let us know.
Sincerely,
LetyShops team
The same 11.11 did not accrue cashback, I contacted the support service, no answer, no hello ...
Tatiana, good afternoon!
We are sorry for the wait. The care service responds a little longer to inquiries, within a week. The manager will contact you and try to help :)
Sincerely,
LetyShops team