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Don't forget about Cashback rules and advices

Purchases at AliExpress with cashback in Switzerland

Waiting time for crediting cashback
Average waiting time for cashback: 33 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% Mobile accessories, clothing, interior items, garden accessories
1.5% mobile phones, tablets and laptops, computer equipment and accessories, audio and video equipment, external storage
2.5% Miscellaneous
0.5% For items bought by the shops from the following list below

Cashback rate for the following shops is 0.5%

 

Starting from November, 6 cashback is not credited for purchases made in shops from the list.

Special rate: up to 60% cashback for goods from the Hot-products list. To receive cashback for goods from this list, please fill your shopping cart only after transition from our website.

Cashback amount depends upon category of goods.

Maximum cashback amount for one order is $40.

Cashback amount actually credited to your account balance can vary a bit from amount displayed before. That is connected with conversion of the currency of payment to the currency of your account.

Attention! Cashback is NOT credited for the following:
  • any goods from Plaza section;
  • any purchases of gift certificates, coupons, payment discounts;
  • any orders for which a dispute has been opened;
  • any additional services (delivery, wrapping, mobile phone topping up and so on);
  • any orders made using several AliExpress accounts with coupons;
  • if seller changes price after item has been added to your cart;
  • if order's status is "Awaiting Payment" for more than 3 days.

Please pay your attention that the order number by AliExpress can differ from the one shown in your LetyShops account.

Reviews on AliExpress (8562)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
08.04.2020

I have made several purchases and it is taking me a long time for the cashback to arrive

The review was translated from Spanish using Google Translate. Show original Show translation
08.04.2020

Good afternoon.

Each store has its own refund accreditation terms, which are posted on the page during the transition.
When store representatives transfer information and commissions on purchases, the refund is automatically credited to your balance.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
07.04.2020

From 90 $ -36 UAH ?! Funny, from the claimed 5%. I do not recommend service for C grade. I won’t use it anymore.

The review was translated from Russian using Google Translate. Show original Show translation
08.04.2020

Good afternoon, Alexandra!

Now the amount of cashback depends on the remuneration that the store transfers. Cashback can be from 0.5% to 5%. The rate is changing dynamically. This was written on the transition page to the store.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.04.2020

For orders totaling $ 150, a refund of 50 UAH is ridiculous, to be honest. The same story of not depositing a cashback, subject to all the rules, is repeated for the second time during the sale. At what, everything is credited regularly outside the sale. I will not use your cashback more during the sales of Aliexpress, since there are a lot of such services.

The review was translated from Russian using Google Translate. Show original Show translation
06.04.2020

Julia, good afternoon!

It is sad that you made such a decision :(
Each action has certain conditions or procedures that must be followed for successful crediting of cashback. We place them on the page when going to the store before the sale.
We are sorry that your purchases did not appear in your personal account. In this case, we do not receive anything from the partners, therefore, we cannot compensate the entire amount.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.04.2020

This time the sale was a bit disappointing. 3 orders - for two cashbacks did not enter. One was compensated after treatment, but the second was given half a dollar for tea - and go for a walk. I come across this for the first time, until I know how to react ...

The review was translated from Russian using Google Translate. Show original Show translation
06.04.2020

Good afternoon!

Andrey, we did not receive information about all your purchases from partners, therefore we compensated for the maximum possible amount from the service.
We believe that the situation will not happen again, and managerial advice will be useful when placing orders :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.04.2020

The result of the sale March 21 to April 1, 2020. cashback is not calculated and was not reflected in your account. LetyShops. for seven orders: $ 74.75, $ 59.47.US $ 59.02. $ 11.50. $ 22.86. $ 4.22. $ 67.28 All requirements are fulfilled 1 Transfer to aliexpress website from your website 2 order placed - computer device 3 promotional codes were not used 4 added goods to the basket after the transition 5 payment method Credit card 6 The clean browser is used specifically for purchases with 7 third-party cashback there are no extensions in the browser, no 8 basket is empty 9 browser cache is cleared 10 I don’t go to other tabs during checkout. 11 1 minute formation and payment of the order. On sales 11.11.2019 there was exactly such a story. Cashback is not counted - it became systemic.

The review was translated from Russian using Google Translate. Show original Show translation
04.04.2020

Good afternoon!

Unfortunately, we did not receive a reward for your orders. Alas, it was not possible to find out the reason for the loss of cashback. We understand that you were counting on a bonus, so you credited part of the funds from the company’s budget. We hope the situation does not happen again.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.04.2020

I do not recommend this cashback service. Worse and worse. The interest is miserable in general, part of the cashback is not counted at all. Sheer disappointment. In search of another service

The review was translated from Russian using Google Translate. Show original Show translation
03.04.2020

Good afternoon!

We understand that you are upset. Alas, your orders did not receive information and commission. We tried to please you by crediting the bonus to the balance. We hope you stay with us.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.04.2020
It seems little but based on nonsense you end up getting enough back, just by clicking.
The review was translated from Spanish using Google Translate. Show original Show translation
01.04.2020
Cashback credits passed without problems. Thanks for your work!
The review was translated from Russian using Google Translate. Show original Show translation
30.03.2020

Constantly problems with accruing cashback on sales. cashback has not been calculated and has not been reflected in your account three orders on aliexpress Order No.: 3003569188071683 $ 74.75 Order No. 3003561349212727 US $ 59.02 Order No.: 3003562995557732 US $ 59.47 All requirements for accruing cashback are fulfilled. Contacted the "Customer Care Service." appeal # 2031485, # 2033041 Answer of the Care Service. You have been awarded a bonus of 55.00 rubles. - for almost $ 200 Very bad.

The review was translated from Russian using Google Translate. Show original Show translation
31.03.2020

Good afternoon, Vadim!

Unfortunately, we did not receive information about your purchases. We want to note that during the period of the promotion it is very important to first make the transition from us, and only then apply discount coupons and collect the basket. The manager described the remaining recommendations in circulation.

They tried to support you and credited part of the funds from the budget of the company. Unfortunately, we cannot compensate for everything, since we ourselves have not received anything.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.03.2020

It's just interesting why the cashback from the order for 30 UAH is counted right away, but from orders of 700 and 800 UAH - no. Service is cheating (((

The review was translated from Russian using Google Translate. Show original Show translation
02.04.2020

Good afternoon!

We are honest with users, as we value our reputation.
The purchase amount does not affect the data recording in the service. Contacted you in order to understand and help in detail.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.03.2020
It is not a lot of money that you receive, but something is something. As you confirm the receipt of the product, the cashback is activated, it is all very fast
The review was translated from Spanish using Google Translate. Show original Show translation
23.03.2020
03/22/2020 ordered a withdrawal of money (cashback) and 03/23/2020 I received everything promptly, thank you very much! Faster than in the bank!)
The review was translated from Russian using Google Translate. Show original Show translation
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