Good evening!
Thank you for your comment.
Reasons for rejecting a cashback can be: the use of promotional codes and discounts incompatible with the cashback, changes to the order after registration, errors in reconciling data by partners.
We will certainly try to help you and understand the reasons for the rejection of funds. To consider the issue, we need your assistance, so please clarify some information about the order and send a screenshot of it from the personal account of the store.
You can find the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests .
Thank you in advance for your reply.
Respectfully,
LetyShops team