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Don't forget about Cashback rules and advices

Purchases at O'STIN with cashback in Brazil

Time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% За оплаченный заказ
2.5% За оплаченный заказ с промокодом

Кэшбэк не начисляется: 

- за заказы, которые были возвращены;

- за заказы, сделанные в мобильном приложении O'STIN (Android или iOS).

Reviews on O'STIN (180)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
08.11.2019

I made 2 orders, for a large amount. All transitions are made according to the rules. The cashback not only did not appear, but the store did not transmit information about the orders. I had to contact support. Thanks to the Letishops team - they were credited from the company's funds. But until they figured it out I had to wait more than 2 months! This is not the first time that cashback is not displayed. I return through support. But in general - the store is not bad, a good selection of things and the quality of the level.

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2019

Good afternoon!

Svetlana, the cashback might not appear if the purchase algorithm was violated or the data did not enter the system. Such situations are also unpleasant for us.

We hope that the recommendations provided by the manager in circulation will help when placing the following orders. And if that - we are always ready to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.11.2019

They write that fast cashback is coming. Well, I don’t know, I don’t know. Made an order on September 22. cashback was displayed immediately, delivery by courier has also passed a long time ago, the child already wears everything in full, almost without taking it off, but still waiting (44 days), it is written that confirmation is up to 06.12.

The review was translated from Russian using Google Translate. Show original Show translation
04.11.2019

Svetlana, hello!

Cashback is credited automatically immediately after the store confirms the reward for the order. In some cases, this happens faster, in some - you need to wait for the maximum dates that are written on the store page.
Don’t worry, cashback will come back :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.10.2019

if cashback is not credited in the mobile application, then you need to remove the ostin category in the application !!!, purchased for 7 thousand, and everyone lost the precious cashback!

The review was translated from Russian using Google Translate. Show original Show translation
31.10.2019

Good afternoon!

You can make purchases at O'STIN using our application. The main thing is to open the mobile version of the store, and not the O'STIN application.
Contacted you to help. Unfortunately, no response was received with the requested information.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.09.2019
I like to make orders in this store. There was never a problem with crediting the cache back to the last order. Without thinking much, I turned to the care service, the issue was resolved very quickly. Thank Letyshops Guys, if anyone has problems, contact the care service, they will certainly help.
The review was translated from Russian using Google Translate. Show original Show translation
10.09.2019
The store is super! Designed and delivered the order very quickly! Delivery was by courier. Cashback is also credited quickly. I will repeatedly use the services of this store!
The review was translated from Russian using Google Translate. Show original Show translation
09.09.2019

As for the cashback transfer, there are no problems. They write that for a long time. But I personally receive confirmation and transfer every month, and not 40 days (pah-pah). BUT, the following is very annoying: cashback is charged on the cost of the goods indicated on the site. I always use bonuses. As a result, they confirm to me the "trimmed" amount. All is fair. But why do other cashback services charge from the actual purchase amount minus bonuses? I don’t like this moment at Letys, because the amount of "pending" is distorted and obviously wrong.

The review was translated from Russian using Google Translate. Show original Show translation
09.09.2019

Good afternoon!

Alexandra, we can’t comment on the policies of other cashback services.

The amount that is “Pending” may change during processing. When partners transfer order confirmation and commission, cashback is credited to the balance. Most stores provide a reward for the actually paid cost of the goods (excluding shipping costs; minus used discounts, coupons, promotional codes, bonus points, funds from the store’s internal balance).

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.09.2019

I often make orders in Austin, but I encountered such arbitrariness for the first time. At first, to put it mildly, they threw it on the 24.07 sale during the increased cashback from 14:00 to 16:00 the site was unavailable. Support fly wrote that, well, in the end you made an order, but now I made it already for another promotion. But they also threw me at it, there was a cashback limit of up to 1000 rubles, I made one big order, maybe you could make only one order as part of the action, two weeks later they brought to the store only half the order, and the worse half, some things with defects, only one T-shirt could choose from this. About the second half, the saleswoman in rude form can be said to have sent me, they say that came and take it. As a result, from 1000 rubles I was charged a current of 31 rubles! I understand that there is no blame here, but Austin himself can be said to be receiving an unsatisfactory rating. Fly is worth considering whether to cooperate with such stores!

The review was translated from Russian using Google Translate. Show original Show translation
07.09.2019

Hello, Alexander!

Thank you for sharing your experience. If the cashback at the moment does not match the amount actually paid, be sure to let us know. We hope the situation does not happen again.
We wish that purchases bring only positive emotions.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.08.2019
All perfectly!
The review was translated from Russian using Google Translate. Show original Show translation
29.07.2019

all perfectly! transitions work, the cache is credited. Support is quickly understood. I placed a large order, the store divided into 5 orders - 1 cashback was displayed, after screenshots of missing orders (took 20 minutes) - all cashbacks were displayed. The store is not to blame for something not being charged. Follow the rules of purchases, write in support of lety (thanks for the speed) and give the store 5 stars. Do not mislead buyers.

The review was translated from Russian using Google Translate. Show original Show translation
30.07.2019

Good afternoon, Olga!

Thank you for sharing your shopping experience :)
It is always a pleasure to take care of our users.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.07.2019

Now I made an order for a tracksuit and socks in the Ostin store, the cashback did not appear. The transition is visible, and LetyShops showed the activated cashback during the transition.

I, too, on July 24, 2019, the store did not confirm the cashback, although the order was issued. When visiting the store, I had to cancel the order due to the fact that the size did not fit the jeans. And today at a rate LetyShops placed an order and also the cashback did not confirm the store on my page.

The review was translated from Russian using Google Translate. Show original Show translation
01.08.2019

Good afternoon, Irina!

It is a pity that the cashback did not appear automatically :(
In the appeal they sent an application to partners in order to understand the reasons. We will definitely keep you posted and report the results, and cashback has already been credited to your balance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.07.2019

They organized the action on July 24, supposedly increased cashback from 14:00 to 16:00 at the same time the site hung and did not work for two hours, at the end it worked, but it was impossible to buy something, it always flew out of the account. Cool letishops!

The review was translated from Russian using Google Translate. Show original Show translation
25.07.2019

Good afternoon!

Alexander, we plan all the actions in advance and want them to bring benefits to users.
We can’t influence the work of the store’s site. We apologize for the inconvenience. We see that you made a purchase with an increased cashback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.07.2019

An order was made in the online store, the order was redeemed, but carried it out as a purchase in the store, and not the execution of the order. As a result, cashback was not confirmed.

The review was translated from Russian using Google Translate. Show original Show translation
01.08.2019

Hello Maria!

It is a pity that such a situation has occurred. To get a cashback, it is important to redeem exactly the order that was issued online. We hope the situation does not happen again.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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