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Don't forget about Cashback rules and advices

Purchases at Дочки-Сыночки with cashback in Brazil

Time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 55 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
7.5% Женские штучки
5% Одежда
3.5% Игрушки
3% Крупногабаритные товары (Коляски, Автокресла, Мебель)
1% Подгузники, питание и остальные категории

Важно! Кэшбэк не будет начисляться за покупку сертификатов.

Кэшбэк не начисляется за заказы через мобильное приложение Дочки-Сыночки (Android или iOS).

За покупку товаров брендов Ramili, Switel, Ibaby и Samsung кэшбэк не начисляется.

Reviews on Дочки-Сыночки (192)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
23.03.2019

I liked the store itself, delivery was fast within a week, but I didn’t like the terms for crediting the cashback (given the prepayment for the order I would like to quickly), the cashback was not confirmed automatically and I had to contact the support service for crediting. I would like to have more flexible terms, because the store has, in principle, non-returnable categories of goods.

The review was translated from Russian using Google Translate. Show original Show translation
23.03.2019

Good afternoon, Irina!

Thank you for sharing your shopping experience.

Dates of admission are set on the basis of agreements with partners.
Such time is necessary for the processing and transmission of information.

If the cashback is not credited according to the deadlines, we always make every effort to help :)

Good shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.03.2019

The cashback is increased by 30%, for a couple of days - but you can’t use it. After reading the rest of the reviews, I realized that I was not the only one faced with such a problem. Very sorry

The review was translated from Russian using Google Translate. Show original Show translation
26.03.2019

Good afternoon!

Thanks for the comment.

Noticed that you have a Premium account. It increases the basic cashback rate by 30%. For example, if the percentage of cashback is 3, for you it will be 3.9. The increase occurs by the number 0.9, which is equal to 30% of the original rate.

Base rates are published on store pages and may vary by product category.

30% of the order amount, with all our wishes, we can not provide, since we ourselves do not receive such a reward from the stores.

If you have questions, please write.
Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.03.2019

Made an order: stroller + various little things. On the day of delivery, their faithful friends and comrades from SDEC lost 90% of the order and were extremely unhappy that I did not want to pay 10t.r. for one rattle. Okay. The next day, the rest of the order, including the stroller, was found and brought, however, the stroller was not equipped with an important detail - the front bumper ... At first I tormented myself with the managers of the deck, now I’ll deal with DS .. If you still don’t charge the cashback, it’s just a combo file .

The review was translated from Russian using Google Translate. Show original Show translation
15.03.2019

Good afternoon, Polina!

Thanks for the comment.

It is unfortunate that such a situation has occurred with the delivery of goods.
We hope that the issue will be resolved in the near future.

To track the situation with cashback enrollment, we have already created an appeal to our Care Service. Manager Anna will expect a change in cashback status with you. If something goes wrong, it will definitely help.

Have a nice weekend!
Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.03.2019

well, they’ve got a bad website - this is a store problem. but through the letishops app it is stupidly impossible to make an order. oh yes, and the site fell on all the time increased cashback. pim pim.

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2019

Good afternoon!

Thank you for informing.

We will be happy to help you figure it out. We have created a call to the care service from your account. To respond to the appeal, go to your personal account, section "Help". A letter has also been sent to your email address.

Please answer in any convenient way.

Looking forward to :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.02.2019

Their site has fallen, I can’t log in.

The review was translated from Russian using Google Translate. Show original Show translation
14.02.2019

Artyom, good afternoon!

Thanks for the feedback.

We ask you not to be upset. We hope that very soon the site will work correctly.

We wish you a great mood :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.01.2019

Order in the Daughters son Order number: 10785688_c of 15.12 cashback still has not sent me .... waiting for quite some time ...................

The review was translated from Russian using Google Translate. Show original Show translation
26.01.2019

Hello, Hope!

Thanks for the comment.

The maximum term for crediting cashback for an order expires on February 8. Do not worry, please, you have an open appeal to the care service. Manager Olga keeps it under control and will help if cashback is not confirmed automatically.

If you have any questions - write. We will be happy to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.01.2019

I have been waiting for cashback from the beginning of December, and now it is the end of January. Always like this.

The review was translated from Russian using Google Translate. Show original Show translation
23.01.2019

Hello!

Thanks for the comment.

The process of crediting cashback is automatic. As soon as the store passes the confirmation, it will be credited. Partners need time to process information and transfer data to our system.

Each store has an estimated period during which information is processed. For the store Daughters and Son, it is 40-55 days.

Therefore, do not worry, confirmation of your order must be received before 01/31. If this does not happen, let me know. We will help to resolve the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.01.2019

no cashback accrued since December

The review was translated from Russian using Google Translate. Show original Show translation
03.02.2019

Hello Andrei!

Thank you for your feedback.

To understand the situation in more detail and help, we created an appeal to the care service. We will be grateful for the feedback on the tab "Help" - "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.01.2019

Like Marina, I went to the store’s website, made an order, but the cashback didn’t appear. And this is not the first time. Help what to do. The order was for a large amount. It's a shame somehow.

The review was translated from Russian using Google Translate. Show original Show translation
03.02.2019

Svetlana, hello!

Thanks for the feedback.

Do not worry, please do our best to resolve the situation. To do this, we created an appeal to the customer care service on your behalf. You can answer through the section of your personal account "Help" - "My appeals".

We are waiting for information on the order.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2019

Since November 28, 2018, cashback has not yet been accrued! Even the Chinese do not have such terms! (((

The review was translated from Russian using Google Translate. Show original Show translation
13.01.2019

Good afternoon, Victor!

Thank you for your feedback.

Each store has its own cashback crediting period. With the waiting time you can find on the store page on our website. Our manager Dmitry is waiting with you for the transfer of remuneration in open circulation # 1520279. The approximate date of confirmation is 22.01.

There will be questions - write, we will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.12.2018

Conveniently, all on time.

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

I went to the store’s website, made an order, but the cashback wasn’t credited ... this is not the first time ... it’s displayed in my conversions, when ordering on the website, the extension glows green, but there is no cashback ...

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Marina, hello!

Thanks for the comment.

We want to help understand the situation.

An appeal to the care service has been created from your account. To respond to communication, please go to your personal account, section "Help".

Best wishes :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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