Achats avec cashback chez ИЛЬ ДЕ БОТЭ en Belgique

le cashback pèse depuis environ un mois, sinon plus, la commande a déjà été reçue, et le cashback ne sera pas crédité grâce au fly shop pour un service de qualité

Unfortunately, the store has deteriorated completely. For many years she has been a loyal customer of this network. But over the past few years, the level of service has gotten worse and worse. With orders - a mess. Feedback replies with unsubscribes or is silent at all. And this is not the first time. They would like to learn how to work with clients from the same LetyShops - and efficiency, openness to dialogue and a sincere desire to resolve the issue. Especially when the blame for the error lies entirely with the store. The last time cashback from the amount of 8197 was not displayed at all. Didn't even show up. A few days after receiving the order, I wrote to the LetyShops support service. And at the same time I turned to the IDB. The first, of course, were answered here. And the feedback from the IDB, a few days later, suddenly, confronted the fact that cashback for a CANCELED order is not credited. However! There is a screen of payment for the corresponding amount, there is also a confirmation that the goods have been received in the post office. I sit, look at the bought bottle of perfume and do not understand - what is going on? And it turns out that a wonderful store mistakenly sent 2 identical orders in parallel ... Who would know, it's called. And, of course, the buyer is to blame. I don't even want to think about how they will display the money received for the allegedly canceled order in the accounting department. Earning cashback was probably not part of their plans initially. Since it did not appear either after registration, or after payment, or after receipt. Not even after the delivery of the "double" back to the sender. And now they have found an official reason to refuse. In the personal account on the site, an inscription appeared that the goods were returned. And the fact that I am now sitting and looking at this supposedly excellent order, apparently no longer matters. By the way, with their direct competitors - Letu and RG, such problems have never arisen.

How do you accrue cache? The amount of the order is more, and the cache is less! Explain please!

yes, I’m really looking, the store, as soon as the amount is large, doesn’t charge the cache back, referring to the alleged use of the transition from another service. I will not use this service anymore.

Every time, right after placing an order, you think, you are guessing how much this time the cache will be charged ... You go to the store, the rate is 6.33%, and 0.0000% is charged. Horror!!!

I made an order, I clicked on the link, nothing was credited ... And in theory, the percentage as a regular buyer should have come. Maybe they changed their minds about charging since the amount was rather big. The divorce is specific. The cashback comes only once (at the first purchase), then it freezes and you can forget about the regular customer’s cashback .. I’d better order it in another store, knowing that it’s so good with the cashback .. I do not recommend it for ordering

I am the owner of the VIP card of this store. I know about the accrual rules, I didn’t open any pop-up windows (I always go through the application), I placed the order according to the rules. IlDeBote recounts the discount on a regular customer’s card automatically as soon as authorization occurs in your personal account, so this can in no way be a conflict with the cashback service. An order through LetyShops issued THREE and not a single order was reflected. Once the service reimbursed the lost Cashback from its funds, for the last 2 orders the partner IlDeBote informed LetyShops that the Commission for the purchases was transferred to another source, not the cashback service. Which one is not reported. And I understand that LetyShops is not required to be responsible for the jambs of partners. Well, if so, then more IlDeBote orders will not be seen from me. With their more profitable competitors Rivgosh and Letual, I did not experience any problems with calculating Cashback at LetyShops. Here I put LetyShops 5 * for help and support in resolving the issue, but I understand that the service is not able to take on everything. Rating 1 * exclusively to the partner, not to the cashback service