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Don't forget about Cashback rules and advices

Purchases at YVES ROCHER RU with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Обращаем ваше внимание, что кэшбэк не зачисляется:
- за заказы сделанные через email рассылку YVES ROCHER;
- за заказы сделанные из печатных каталогов через сайт YVES ROCHER;
- за заказы с использованием купона;
- при использовании программы La lettre.

Reviews on YVES ROCHER RU (129)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
13.11.2018
I made an order through the summer shop. Notification of the accrual of the backup cache immediately came to the mail. No delays and excuses. It remains to wait for the order.
The review was translated from Russian using Google Translate. Show original Show translation
26.10.2018

Already 3 times made an order through the Letyshops, and never came a cashback, cheating !!!!!

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2018

Hello, Yana!

Thank you for reporting the situation.

It is a pity that the cashback for purchases was not accrued. The most frequent reason for the loss of remuneration is the violation of the conditions of the store, namely: placing an order via email distribution YVES ROCHER or from printed catalogs. To address the issue was created an appeal to the service of care. We hope to receive an answer on the "Help" tab - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.10.2018

Just freeze. I made an order, I didn’t receive any order confirmation emails, I wrote to the chat in 4 days. In the chat they answered that there was a technical failure and the order did not pass in the system. I ordered it a second time and clarified in the chat whether everything is in order, to which I was told that there was a technical failure and the order did not pass in the system!

The review was translated from Russian using Google Translate. Show original Show translation
20.10.2018

Hello Anna!

Thank you for your response.

We are very sorry that there were difficulties in making an online purchase at the store. We hope in the future this will not happen again. Noticed, the cashback for this order was successfully displayed in the personal account of Letyshops. If you need help, please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2018

First ordered, there were stocks. I paid, I expected the order. After 3-4 days I wrote a chat in order to find out my tracking number, to which I received an answer that for technical reasons my order failed. It's a shame that they didn’t even report about it. If I didn’t ask myself, I probably would have waited. This attitude is very disappointing. Although I like cosmetics.

The review was translated from Russian using Google Translate. Show original Show translation
26.08.2018

I do not understand the negative reviews !!! In YVES ROCHER RU, delivery is fast, cashback is rather big, depending on the order, of course. I'm happy with everything, thanks))) I recommend both the YVES ROCHER store and the cash backing from LetyShops.

The review was translated from Russian using Google Translate. Show original Show translation
14.08.2018
Cashback is confirmed by the store after about 4-5 weeks. I did not even hope already :)) Excellent service, thanks!
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018

I order many years in the online store Yves Rocher. The shop is always in no hurry to confirm the order. But all the same confirmation comes. Not once appealed to the Letushop support service. Employees are very kind and friendly. Always try to help.

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018
I do not understand those people who are unhappy with something all the time. Wonderful store, great letyshops, everything is beautiful. Cashback accrued exactly in time. I have been doing orders in Yves Rocher for a long time, but it is a pity that I only recently learned about letyshops.
The review was translated from Russian using Google Translate. Show original Show translation
07.08.2018

Failure to cashback !!! And the amount is not small - more than 2500 rubles !!! She made an order, paid immediately, did not refuse, but the cashback store declined. Very unpleasant!!!! More there will not buy anything. I hope the service will understand. I do not recommend the store: they collected it for a long time, sent it for a long time and eventually refused.

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018

Hello Tatiana!

Thanks for your feedback. We sincerely hope that in the future you will not encounter such difficulties. In order for you to feel our support, we solved the issue with the accrual of cashback.

Write if you have questions or need help. Enjoy your shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.08.2018

I have repeatedly requested and insisted that the site was responsible for its partners, and if most customers have problems with this store, then just stop lying to customers and playing roulette. No cache, no reputation. Down willow roshe from your site. There are others, I will not waste time on you.

The review was translated from Russian using Google Translate. Show original Show translation
04.08.2018

Hello, Alexander!

Thanks for the feedback.

We are very sorry that you had to face difficulties when getting a cashback. We analyzed your personal account and calls to the service of care. Unfortunately, your orders received a negative response from partners. One of the orders, as we were informed, was issued through the mailing list. Under the terms of the cashback, remuneration in such a case is not available.

We cooperate with YVES ROCHER for a sufficiently long period. He has established himself only on the positive side. We hope that, subject to our recommendations and conditions of the store, the cashback will be successfully recorded in your personal account. There will be additional questions - write. We will be happy to assist.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.07.2018

Order came quickly.

The review was translated from Russian using Google Translate. Show original Show translation
17.07.2018

Everything corresponds.

The review was translated from Russian using Google Translate. Show original Show translation