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Don`t forget about Cashback shopping rules

Purchases at YVES ROCHER RU with cashback in Belgium

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 82 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк не начисляется за:

  1. Заказы через email-рассылку YVES ROCHER.
  2. Заказы из печатных каталогов через сайт YVES ROCHER.
  3. Заказы с использованием купона.
  4. Заказы в рамках программы «La lettre».
  5. Заказы картой с функцией кэшбэка, картой рассрочки.

Условия акций магазина могут меняться в зависимости от источника перехода.

Reviews on YVES ROCHER RU (152)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
04.12.2016
the store is great! only darling! but sometimes I allow myself to place orders on the site! I recommend!
The review was translated from Russian using Google Translate. Show original Show translation
29.11.2016
Awful work of the store and operators. The site offered one delivery date, delivered to another, generally within 9 days. In the courtyard of the 21st century, courier services are a dime a dozen, is it really not interesting for such a store to please and keep its customers with acceptable delivery, and not within 9 days in Moscow despite the fact that the order has already been paid? When talking with the operator, I was switched 2 times to different specialists, the second time I waited 4 hours for a call from the manager. Managers do not know their work and how to talk with a client. No more foot there.
The review was translated from Russian using Google Translate. Show original Show translation
26.11.2016
gobbled up my mood ... I chose the goods ... I spent so much time ... they didn’t open my personal account ... well done ... good goods ... I used them ... I had gifts ... you will be responsible for my health before God ... I refuse the goods now ... thanks ... where to get I know ... anyone ... there is better and cheaper ... Frolova Nadezhda Aleksandrovna
The review was translated from Russian using Google Translate. Show original Show translation
19.11.2016
I like the store very much, it’s a pity that cashback is not credited through the mailing list, but I think why there are no charges for orders, now it’s clear.
The review was translated from Russian using Google Translate. Show original Show translation
08.11.2016
A wonderful store, there are always a lot of promotions and gifts, fast delivery. Cash back was credited to my account very quickly, and not as written 48 days, which I was very happy! And for the second time. Thanks to Lety-shops and YVES ROCHER, it’s a pleasure to shop with you!
The review was translated from Russian using Google Translate. Show original Show translation
08.11.2016
Great store, there are always a lot of promo codes, bonuses and gifts, fast delivery, you can pay for the order upon receipt. Cash back was credited to my account after 13 days, and not as written 48, which I was very happy! Thank you Lety-shops, it’s even more pleasant to shop with you!
The review was translated from Russian using Google Translate. Show original Show translation
08.11.2016
Yves Rocher received the order with the courier in August. Cashback came only in November. With all due respect to lety, this is by no means 48 days!
The review was translated from Russian using Google Translate. Show original Show translation
10.11.2016

Good afternoon!

Thank you for your feedback. The fact is that the approximate dates of order confirmation are calculated according to the average cashback wait time. That is, some orders are credited earlier than the specified date, some later.

The process of confirming orders and crediting the cashback is automatic and as soon as the store / service gives us the corresponding confirmation, the status of orders changes to “Enrolled”.

If the cashback for orders is not confirmed for a long time, contact us, we will try to speed up the process of accruing cashback. Sorry to provide you with inconvenience.

Any questions, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.10.2016
I often buy in Yves Rocher, I like products very much, I decided to try ordering via the Internet and regretted, my cashback was lost, although I have been using the site for a long time and I know all the rules about cashback, thanks letyshops, for the fact that they understood and added special thanks to Victoria’s manager, I ordered the parcel on a pedestal, very convenient service, BUT the soap came with a broken dispenser, I didn’t expect this from Yves Rocher, for this they are bold minus, I won’t order on the Internet anymore, to be honest, the desire to buy from them was lost at all (
The review was translated from Russian using Google Translate. Show original Show translation
02.11.2016

Good afternoon!

Thank you for your feedback. It is unfortunate that the goods came of inadequate quality, but within 14 days after receiving the order, you can return it to the store and you must replace the goods or return the money for the order. Unfortunately, sometimes there are lost cashbacks, but we always try to figure out the reasons for not having a cashback for an order and, if possible, solve the issue of charging in favor of our customers, since they are very important to us.

Any questions, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.10.2016
I have been using the products of this store for many years, for myself, children and grandchildren :)
The review was translated from Russian using Google Translate. Show original Show translation
14.10.2016
YVES ROCHER - a convenient store. Cashback was credited for more than a month, but it got everything in full. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
14.10.2016
I like to buy in the YVES ROCHER online store, especially when a promotion with double cashback accrual takes place. Cashback credited on time. It is especially beneficial to shop when the promotions and sales take place in the YVES ROCHER store, it is nice to receive great gifts for purchases. The goods are sent in good condition.
The review was translated from Russian using Google Translate. Show original Show translation
28.09.2016
YVES ROCHER is a good online store that I have already used and now I want to continue shopping because many products are interesting and I want to buy them.
The review was translated from Russian using Google Translate. Show original Show translation
Buy at YVES ROCHER RU with cashback up to 4%
Register now and receive up to +30% to your cashback rate!
Yesterday will never come back, but cashback will. LetyShops - your cash back
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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