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Don't forget about Cashback rules and advices

Purchases at Утконос with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
7.5% За оплаченный заказ нового пользователя магазина Утконос
25rub За оплаченный заказ постоянного пользователя магазина Утконос

Reviews on Утконос (75)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
08.09.2019
I often order, 3-4 times a month, over 7 years, a large assortment and a lot of discounts. In fact, those who write, “why so little”, people, kamon, want more money, go to work, or change work.
The review was translated from Russian using Google Translate. Show original Show translation
01.08.2019

what is it funny why are you then needed at all with such cashbacks stick them to yourself deeper 25 rubles

The review was translated from Russian using Google Translate. Show original Show translation
02.08.2019

Good afternoon!

We rely not only on cashback, but also on stable, confident work, positive emotions from ongoing promotions, quality service and care, as well as continuous product improvement and the creation of new opportunities for our customers.
There will be changes - let us know.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.07.2019

No cashback for the first order. The order in the statistics did not even appear. Draw conclusions.

The review was translated from Russian using Google Translate. Show original Show translation
24.07.2019

Good afternoon!

Andrei, to understand the situation why this happened, created an appeal in the "Help" section. The manager is waiting for your answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.06.2019

Cashback is always credited, but the fattest minus because of which I changed the store to competitive is a ridiculous 32 rubles (and 50 kopecks!). This is not serious :( The prices are in principle high and the return is essentially very small. I hope to revise this position to existing customers sometime.

The review was translated from Russian using Google Translate. Show original Show translation
28.06.2019

Good afternoon!

Stanislav, it’s profitable for partners to pay more commission for attracting new customers. If cashback rates change, be sure to add information on the store page :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.05.2019

Some kind of setup. 7.5% for a new buyer and some 25 rubles for a regular ... Otherwise, everything is fine.

The review was translated from Russian using Google Translate. Show original Show translation
31.05.2019

Roman, good afternoon!

There is no fraud :) It’s more profitable for partners to provide cashback more to attract new users. At the same time, they did not forget about the permanent ones. Let a little, but also pleased.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2019

Hello, I made an order yesterday for a certain amount of money (more than a thousand) and I did not accrue cashback in expectations ?! What to do??

The review was translated from Russian using Google Translate. Show original Show translation
02.05.2019

Egor, good afternoon!

Thanks for the comment.

To help resolve the issue, we have already created a call to the care service.
Please write to the manager through the mail or sections of your personal account "Help", "My appeals".

We welcome feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.04.2019

cache confirmation 2 months ??? This is a grocery store .... The order must be confirmed until 04.06.2019. This time is necessary for the store to confirm payment and make sure that the order will not be returned.

The review was translated from Russian using Google Translate. Show original Show translation
09.04.2019

Hello Maxim!

Thanks for the comment.

Each store has a time during which information on orders is processed. It is necessary not only for delivery, but also for the transfer of data to our system.

Don’t worry, cashback will definitely come back :)

If anything, write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.04.2019

Hello! Cashback not accrued (((

The review was translated from Russian using Google Translate. Show original Show translation
21.04.2019

Hello!

Do not be discouraged, please try to help.

Already created a call to the care service on your behalf to help. You can answer through the help section of your personal account.

Feedback will be greatly appreciated.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.03.2019

no charges on purchases on a platypus

The review was translated from Russian using Google Translate. Show original Show translation
22.04.2019

Good afternoon!

Thank you for writing.

To resolve the issue, they created an appeal to the care service. We welcome your feedback in the "Help" - "My Appeals" section. Together we can figure it out and return the lost cashback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.03.2019

Good afternoon! No accruals from purchases on a platypus (((

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2019

Good afternoon!

Thank you for informing.

We will be happy to help you figure it out. We have created a call to the care service from your account. To respond to the appeal, go to your personal account, section "Help". A letter has also been sent to your email address.

Please answer in any convenient way.

Looking forward to :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.03.2019
Thank you, accruals have come.
The review was translated from Russian using Google Translate. Show original Show translation
27.02.2019

The first time I made a purchase. Cashback was credited quickly within 5 days. And then the fourth order in the store and silence.

The review was translated from Russian using Google Translate. Show original Show translation
27.02.2019

Good afternoon!

Thanks for the feedback.

The cashback for all your orders is so far displayed with the status "Pending." Dates of admission have not yet passed. You can familiarize yourself with them in your account by moving the mouse cursor over the question mark next to the cashback status, as well as on the store page.

Good luck, happy shopping and good mood.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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