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Don't forget about Cashback rules and advices

Purchases at tutu.ru with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 11 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
0.95% За оплаченный заказ тура от стоимости бронирования (сумма кэшбэка не более 308.75 рублей)
160rub За оплаченный заказ тура на сумму от 25001 рубля
195rub За оплаченный заказ ж/д билета на сумму от 14981 рубля
195rub За оплаченный заказ автобусного билета на сумму от 10001 рубля
325rub За оплаченный заказ Авиа - билета на сумму от 50001 рубля
0.65% За оплаченный заказ Авиа - билета (сумма кэшбэка не более 325 рублей)
0.8% За оплаченный заказ ж/д билета от стоимости бронирования (сумма кэшбэка не более 384.6 рублей)
3.25% За оплаченный заказ автобусного билета (сумма кэшбэка не более 390 рублей)

Стоимость билета после перехода с нашего сервиса может отличаться от стоимости при прямом входе на сайт tutu.ru.

 

Кэшбэк не начисляется за заказы, сделанные в мобильном приложении tutu.ru (Android или iOS).

Reviews on tutu.ru (102)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
22.05.2019

Repeatedly bought tickets, everything is in order with tickets, but cashback was not charged for some reason.

The review was translated from Russian using Google Translate. Show original Show translation
30.05.2019

Good afternoon!

Andrei, you need to figure out why this happened.

Already created an appeal in the "Help", "My Messages" section. Manager Katerina is waiting for an answer to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.05.2019
For me, the rules were credited quickly.
The review was translated from Russian using Google Translate. Show original Show translation
08.05.2019
N @ x ## this tutu. Horse fees, overpayment for a ticket 2 or more times. The service is only suitable for the selection of a vehicle and the further purchase of a ticket on the sender's website, for example, through Russian Railways
The review was translated from Russian using Google Translate. Show original Show translation
30.04.2019

Good day! I had to somehow buy a train ticket through tutu. as it turned out, the safeguarding commission for buying a ticket. they took 2469.20 for a ticket through tutu. when the ticket was printed, the amount was 2110.4. the commission, about which they did not write a word, amounted to 358.8. not to hell ???? buy tickets through your personal account and here it’s all crap! and cache backing about nothing

The review was translated from Russian using Google Translate. Show original Show translation
30.04.2019

Good afternoon!

Natalie, thanks for the comment.

It is a pity that such a situation has occurred. We hope the following purchases will be more profitable for you.

The cashback rate is set based on agreements with partners. To increase it, we hold promotions, provide Lety codes and increase the percentage of cashback. We also have a loyalty program and it is possible to increase the basic cashback rate by 30% by connecting a Premium account.

If you have questions, please write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.04.2019
I like !)
The review was translated from Russian using Google Translate. Show original Show translation
21.03.2019

purchased tickets for a group of people back there. of course, as they wrote here, of course, I didn’t see any cashback. paid by card. technical support says that some extension may not be right or some kind of bonus system. nothing is true. everything was activated, no third-party bonuses were used. Generally tutu ... I do not recommend using tutu through the fly, you can’t wait for anything

The review was translated from Russian using Google Translate. Show original Show translation
30.03.2019

Love, good afternoon!

Thanks for the comment.

Indeed, we cannot guarantee the accrual of cashback when using a card with bonus programs / cashback function. Third-party extensions may overwrite our link at the time of transition.

It is always important for us to understand the reasons for losing cashback and prevent such situations in the future.
To help resolve the issue, they created an appeal to the care service.
Please answer the manager in circulation # 1589123.

Hope for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.03.2019

Like other commentators, cashback did not appear and they credited it only after the appeal. Although all conditions were met, including the recommendations of the care service. Considering that in other stores cashback is credited without a problem, I conclude that the problem is in the tutu itself. Next time I will use other services.

The review was translated from Russian using Google Translate. Show original Show translation
18.03.2019

Veronica, good afternoon!

Thanks for the feedback.

The reasons for losing the cashback can be: visiting or working other applications on the device, which have the ability to rewrite our affiliate link, violation of the purchase algorithm or store conditions. Maybe an error occurred, so the cashback did not appear. We hope the situation does not happen again. The partner has proven himself on the positive side during a long cooperation.

If you have any questions - write. Always in touch and ready to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.03.2019

the divorce is complete, don’t use it, bought a ticket in the hope that there will be a cashback, but it turns out they don’t return it from the mobile application, I'm angry. I will not advise anyone, but only I will do an anti-response. trust 0

The review was translated from Russian using Google Translate. Show original Show translation
12.03.2019

Good afternoon, Elizabeth!

Thanks for the feedback.

We noticed that the cashback for ordering tickets is displayed in your LetyShops account.

There are certain conditions for accruing cashback. We publish them in the store description on our website. For example, when placing orders from the tutu.ru mobile application, cashback is not credited. This is due to the fact that not all mobile devices can not always track cashback.

There will be additional questions - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.02.2019

There is no cashback for tickets Novosibirsk-Moscow-Novosibirsk.

The review was translated from Russian using Google Translate. Show original Show translation
12.03.2019

Good afternoon!

Thank you for informing.

If the order was not recorded in your account, it may be that our affiliate link was rewritten. The reason for this may be third-party browser extensions, visiting other tabs or advertising banners.

To resolve the issue, we created an appeal to the care service. We will be grateful for your answer on the "Help" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.02.2019

I made a purchase on Tutu.ru, looked for a cashback, it turned out they didn’t return it through the mobile application, no one immediately notified, it’s not clear why Tutu.ru is in the application, in short, a complete divorce, you need to delete this application !!!

The review was translated from Russian using Google Translate. Show original Show translation
13.02.2019

Nikolay, good afternoon!

Thank you for sharing your opinion.

We partner with each partner on certain conditions and receive remuneration also based on them. You can familiarize yourself with the conditions of each partner before moving to the store and completing an order.

If you have any questions, you can always contact our care service. We will be happy to answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.02.2019

Hello, I order an air Tashkent-Ufa cashback already set expectations well then February 1 go all right where to remove the cashback where the plane should not arrive arrival has already arrived cashback no empty waiting for 5 February

The review was translated from Russian using Google Translate. Show original Show translation
13.02.2019

Hello Paul!

Thanks for the feedback.

Do not worry, please, we will try to help. To do this, we created an appeal on your behalf through the help section of the personal account - My appeals.

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.01.2019

Miserable and expensive shop !!!

The review was translated from Russian using Google Translate. Show original Show translation
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