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Don't forget about Cashback rules and advices

Purchases at Skillbox with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Skillbox (11)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
14.01.2020
Like many here, there was a problem when buying a course on the Skillbox (despite the fact that earlier, with other stores, problems had never occurred in more than 1.5 years). No cashback after purchase. Nevertheless, I turned to support and in the end I managed to solve the problem, and I received my cashback 17.5%. Personal thanks to the support staff member, Anastasia!
The review was translated from Russian using Google Translate. Show original Show translation
04.01.2020

Payment was made the amount of 107 thousand. The percentage of cash back was specified 17.5%. More than a week passed, there is no information in your personal account. Cache back-up essentially did not appear, or none at all.

The review was translated from Russian using Google Translate. Show original Show translation
06.01.2020

Good afternoon!

Yes, unfortunately, we did not receive information on this order. We see that you have an open appeal to the care service. We have already sent a request to partners in it to find out the reason for the lack of cashback. We are waiting for an answer together and hope for a positive result.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.01.2020

I’m waiting for a cashback for two weeks, silence ... The manager wrote “Since communication is not direct, it can take about 4-6 weeks to wait. As soon as I get the information, I’ll inform you right away.” Scream "communication is not straightforward, wait 4-6 weeks" was the year 2020 I do not know that there a messenger is running or a dove was sent ... Happy New Year to all !!!

The review was translated from Russian using Google Translate. Show original Show translation
02.01.2020

Good afternoon!

And Happy New Year to you! :)

Indeed, we cooperate with shops and services not directly, but through an affiliate program. Application processing may take about 6 weeks. For our part, we cannot accelerate the process. We are waiting with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.12.2019

Everything is ok, cache back came immediately. Only in the personal account was not displayed. And on the site of the skill box, it freezes during registration, but it seems to pass all the rules.

The review was translated from Russian using Google Translate. Show original Show translation
28.12.2019

Good afternoon!

Eugene, sometimes there are times when "Pending" cashback is displayed with the wrong amount. When enrolling, it changes :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2019

I read the reviews, and was shocked: how then to offer customers registration for cashback? By the way, in other services, they offer LetyShops, in which order with getting a cashback. I'm at a loss.

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2019

Good day!

We do not recommend focusing only on reviews, since each situation has its own prehistory.

Subject to the rules of cashback purchases, difficulties with accrual should not arise.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.10.2019

Do not get fooled! I waited until there will be a return of 15%, took the course, I can’t achieve anything for 1.5 months, support does not respond, the return is not even waiting, it simply does not exist.

The review was translated from Russian using Google Translate. Show original Show translation
15.10.2019

Good afternoon!

A cashback appears in your account with the status "Pending" if the store received information about the source of the transition.

To find out why cashback for your purchase did not appear, contact your partners. It takes time to process the request. The manager keeps the issue under control. As soon as there is an answer, he will report in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.07.2019

I bought a course during a double cashback rate. That is, instead of the usual 7.5%, it was 15%. As a result, for some reason 7.5% with a long delay was transferred in half with grief, now we are trying to figure out whether there will be a second half.

The review was translated from Russian using Google Translate. Show original Show translation
19.07.2019

Pauline, hello!

It is important for us to understand and help you, so we turned to partners to find out the reason for not paying cashback. Valya's manager will contact you as soon as he receives a response.

We are waiting together :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.06.2019

People write negative reviews, the situation does not change) It has also been more than a month. There is no cashback at all.

The review was translated from Russian using Google Translate. Show original Show translation
09.07.2019

Good afternoon!

Pavel, each situation is unique and we are trying to understand each.
To help, we created a call to the care service. You can write to the manager through the mail or the section of your personal account "Help", "My appeals". We welcome feedback :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.04.2019

She checked with SkillBox and they confirmed that the cashback will be charged, but they did not charge, although a lot of time has passed. I’m very upset, I’m unlikely to use this service again.

The review was translated from Russian using Google Translate. Show original Show translation
21.04.2019

Hello Anna!

Thanks for the comment.

Unfortunately, a reward for your orders has been declined. We created an appeal on your behalf to understand in more detail and contact partners. We will be grateful if you describe the situation in more detail and attach screenshots of the completed orders. With this information, we will try to poison the request in SkillBox.

Waiting for an answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.02.2019

Unfortunately, the cashback from Skilobos was also not credited. The order was placed almost a month ago. Understood, but there is no result for the month. (((Very sad. And a clear minus - Skylboxu.

The review was translated from Russian using Google Translate. Show original Show translation
18.02.2019

Hello!

Thanks for the feedback.

Non-cashback situations are also unpleasant for us. In the application we make every effort to understand the issue and solve it.

It is not always possible to find the reason for losing the cashback on your own. In such cases, we turn to affiliate programs through which we work with stores.

According to information from your account, the issue of remuneration has so far been partially resolved.

We hope for a positive response from partners, after which compensation will be provided in full.

If you have questions, write. We will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

I paid by the link from the skillbox, as a result, the cashback was not credited, although it was written in the browser window that the cashback was activated. eh ...

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Hello, Victoria!

Thank you for informing.

It is very important for us that all orders are regularly recorded in the system and purchases bring only positive emotions to our users.

Do not worry, we will try to figure out why the data on orders were not recorded automatically. To do this, we created a call to the care service on your behalf. You can give an answer through the "Help" section of your personal account by opening the "My appeals" tab.

We will be very grateful for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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