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Don't forget about Cashback rules and advices

Purchases at RoomGuru with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 50 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Друзья, вместо суммы заказа сервис RoomGuru передает сумму своего дохода. Кэшбэк начисляется именно от этого значения.

Кэшбэк начисляется за каждое бронирование после выезда гостя.

Обращаем ваше внимание, что кэшбэк подтверждается на протяжении 60 дней с даты фактического выезда из отеля.

Reviews on RoomGuru (11)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
12.09.2019

Cashbacks for this seller are not paid. They hang indefinitely, one from December last year, the second from May this

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2019

Good afternoon, Marina!

According to information from your personal account, we see that we are talking about referral orders. So far, these orders are awaiting credits. RoomGuru cashback is credited for every reservation after the guest has checked out. Unfortunately, we do not know when your friend will visit the hotel.

As soon as a friend’s cashback is confirmed, your bonus will also be credited automatically.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.06.2019

With the help of the service, it was possible to return almost 12,000 rubles from the payment of hotels !!! The stated waiting time is 2 months, in fact I got a little more than a month after leaving the room! Very satisfied - I will continue to use

The review was translated from Russian using Google Translate. Show original Show translation
22.06.2019

Good afternoon!

Thank you for your cooperation :)
Have an unforgettable journey!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.05.2019
Plus: cashback came within 3 weeks, which is much earlier than the average (and especially maximum) wait time. Minus: the exact size of the cashback is not known in advance
The review was translated from Russian using Google Translate. Show original Show translation
15.11.2018

In general, it is not correct to indicate% of some income or someone’s commission. And how much does roomguru receive as a reward ?? .. Do users themselves need to find out?

The review was translated from Russian using Google Translate. Show original Show translation
15.11.2018

Good afternoon!

Thanks for the comment.

On the service page, we published the information that we own. If there are any changes, be sure to share with all users.

There will be additional questions - be sure to write.

Warm Autumn :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.08.2018

Thank you letishops! After eviction from the hotel, a message came that the cashback was rejected. But the booking screen and the Letishops team helped restore justice!

The review was translated from Russian using Google Translate. Show original Show translation
19.08.2018

Good afternoon!

Thank you for your feedback.

Care service managers are always ready to help :) Thank you for being with us!

Your reservation information was transmitted to partners to find out the reasons for cashback rejection. The appeal will inform you of the results. If you have questions, write, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.08.2018

Cashback pending was about a month. The percentage turned out to be less than stated, now I understand why :( But well, it is still accrued, and it’s already nice. A penny to a penny, as they say ... thanks letyshops for their care!

The review was translated from Russian using Google Translate. Show original Show translation
18.08.2018

Good afternoon!

Thank you for sharing information with us.

The cashback waiting time for RoomGuru orders is an average of 60 days from the date of actual departure from the hotel. We are sincerely glad that the commission fee was credited to the balance sheet earlier than expected. The percentage of cashback for an order depends on the amount of revenue of RoomGuru service.

If you have additional questions, please contact. Always happy to suggest. Thank you for shopping through our service :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.12.2017

RumGuru paid me extra 122 rubles. It is a lot or a little - I do not know, but definitely - it’s nice.

The review was translated from Russian using Google Translate. Show original Show translation
13.12.2017

Good evening! It works once :( 2 times there is a cashback on the hold, but the reservation from 11/12 is not taken into account for some reason :(

The review was translated from Russian using Google Translate. Show original Show translation
14.12.2017

Hello!

Thank you for your feedback. We are very sorry that the cashback for your order did not appear in your account automatically.

In order to understand why such a situation occurred, create an appeal to our care service. We will try to find out the reasons for not charging cashback for your order and help.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.08.2017
In those. support said that cashback from some kind of profit, and not from the amount of the order, was supposed to get 3500, but they gave 350. A big minus.
The review was translated from Russian using Google Translate. Show original Show translation
17.08.2017

Good afternoon!

Thanks for the feedback. Indeed, the RoomGuru service, instead of the amount of the order, transfers the amount of its income. Cashback is calculated exactly from this value. And in order not to mislead our users, we published this information on the store page.

If you have any questions - please contact, we will be happy to help. Have a nice day! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.08.2017
There was no explanation at the time of booking (July 11, 2017) that cashback is calculated not from the cost of the order, but from some benefit of the store.
The review was translated from Russian using Google Translate. Show original Show translation
16.08.2017

Good afternoon!

Thanks for the feedback. Indeed, at the time of placing your order, this information has not yet been published. We received additional conditions from the service on 17.07 and immediately published them.

If the cashback for your order is not credited correctly, please leave a request through your personal account, the "Help" section, the care managers will try to correct the situation.

We will be waiting for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.08.2017
She was inattentive and bought the high cash back of this resource. I switched from him to booking and received a little less than 50 rubles for a reservation. Now I’ll be smarter - book directly so as not to be disappointed and get honest 3% of the order, and not ridiculous 50 rubles.
The review was translated from Russian using Google Translate. Show original Show translation
13.08.2017

Hello!

Thanks for your feedback. Unfortunately, there are certain features in the operation of RoomGuru service - in the column "Order Amount" the service gives us information about the amount of remuneration that you yourself received for your reservation. And it is precisely on this amount that cashback is accrued on our service. We placed this information in the store description on our website so as not to mislead our users.

There will be questions or suggestions on the work of our service - please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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