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Don't forget about Cashback rules and advices

Purchases at Перекресток with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк по магазину Перекресток доступен только для жителей Москвы и Санкт-Петербурга.

 

Кэшбэк не начисляется за заказы при использовании сторонних промокодов.

 

Кэшбэк не начисляется за заказы через мобильное приложение Перекресток (Android или iOS).

Reviews on Перекресток (141)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
12.10.2019

For three months, a cashback from this store (namely ONLY from the Crossroads) has never appeared in the expected ones. And this is when using different browsers (including bare edge). At the same time, with Ali, for example, everything works fine. Thanks to the Care Service, we promptly provided assistance on all requests, but only the last two have been silent for the fourth day ...

The review was translated from Russian using Google Translate. Show original Show translation
12.10.2019

Good afternoon!

Alexander, situations of losing cashback sometimes happen and they are also unpleasant for us.

Care managers now respond for a week. Not a single question will be left without attention :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.10.2019

Kidalovo. Cashback from the intersection was not credited at all even once.

The review was translated from Russian using Google Translate. Show original Show translation
14.10.2019

Vadim, good afternoon!

To get a cashback, it is important to adhere to our recommendations , as well as the conditions that are written on the store page. Otherwise, the store will not receive information that we brought the customer.

We hope that the recommendations given by the manager in circulation will help to save cashback in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.10.2019

I’m disappointed for the first time (. They rejected two cashbacks for paid and received orders. I wrote two requests for these orders to the Help section. We are waiting ...

The review was translated from Russian using Google Translate. Show original Show translation
11.10.2019

Eugene, good afternoon!

Thank you for writing to the care service. Be sure to help resolve the issue. We ask you not to be upset.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2019

Disgusting cashback accrual. For August, did not accrue. Stopped ordering through you. The support service works well, but why accruals occur only after complaints?

The review was translated from Russian using Google Translate. Show original Show translation
04.10.2019

Natalya, good afternoon!

Cashback crediting is an automatic process.
By your order for 03.08 there really was an error. Apologize.
For other orders for August, you need to wait a bit, because the maximum confirmation deadlines that the store needs for verification have not yet passed.

We hope that cashback for future purchases will be credited as quickly as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2019

Finally repaired the store. Now the cashback is correctly displayed. I made 10 orders here are the first 2 and the last is good. And between them the Care Service helped. For which special thanks to them!

The review was translated from Russian using Google Translate. Show original Show translation
02.10.2019

Emil, hello!

The mechanics of fixing the cashback did not change.
We are sincerely glad that the cashback was displayed automatically.
We hope that there will be no more difficulties when working on the site.
Write if that :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2019

The service began to work disgustingly. Before that, cashback was credited quickly and without problems. Over the past six months, it has ceased to be credited automatically, but at least after contacting the support service, money will be returned to the balance. However, for the last time they simply shocked with outright impudence - technical support replied that it would take more than 4 weeks to expect REVIEW (not cashback!) Treatment. And they write to me, the client who has the highest status. At this rate, you will lose all customers. It is unacceptable to steal cashback and evade its return :(

The review was translated from Russian using Google Translate. Show original Show translation
01.10.2019

Good afternoon!

We hope that during 2 years of cooperation you have felt our loyalty. We always try to resolve issues promptly and with maximum benefit for users.

The cashback for your purchase did not appear in the system automatically. It is important to understand why, so that the situation does not happen again. Consideration of applications by partners really takes time.
As soon as there is an answer, the manager will contact you. We are waiting together :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.09.2019

Cashback has now been waiting for a long time for more than 30 days (. For each order in the help desk they require a screenshot.

The review was translated from Russian using Google Translate. Show original Show translation
26.09.2019

Anna, good afternoon!

The process of crediting cashback is automatic according to data from partners. On average, this occurs within 30 days, the maximum time limit is 40 days. Sometimes a partner needs more time to process all the data and transfer it to the system.

We are always happy to help resolve the issue, so we request screenshots. Sorry, please if provided inconvenience.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.09.2019

Cache back did not accrue. Time has passed, at first the employees denied that everything would come, wait. Time is up, but now they are not answering questions. The purchase was made completely according to the requirements, and the expected cache back-up costs 0.00 rubles. I’m waiting for the full amount of the cache to be accrued to me in full.

The review was translated from Russian using Google Translate. Show original Show translation
23.09.2019

Good afternoon!

Partners need time to process information on the order. The average cashback wait time has indeed passed. After the expiration of the maximum time period, the manager will contact you in an open appeal to the care service. You can view it in your account, section "Help", "My contacts" on the mobile version of the site or from a computer. Also, the manager’s response is duplicated by mail.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.09.2019

Of the last orders, 2 or 3 times no cashback came at all, the last time rejected

The review was translated from Russian using Google Translate. Show original Show translation
20.09.2019

Hello, Anton!

We want to help understand the reasons for not paying cashback. Created an appeal to the care service. We will wait for your answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.09.2019

Orders deliver accurately. Payment is accepted instantly. With cashback it is not very successful yet. 3 \ 2. Last time LetyShops paid.

The review was translated from Russian using Google Translate. Show original Show translation
11.09.2019

Vladimir, good afternoon!

Losing cashback situations is also unpleasant for us :(
We hope that for subsequent purchases it will be charged automatically. Our recommendations will also help in this: https://letyshops.com/shopping-rules .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.09.2019

On-line intersection pleases, products are fresh, but cashback is not credited

The review was translated from Russian using Google Translate. Show original Show translation
20.09.2019

Good afternoon!

We see that the cashback for the order was rejected. Let's see together why this happened. The manager is awaiting a response in circulation to help resolve the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.08.2019

Of the 4 orders at the Crossroads, only 1 was automatically displayed, although I always follow the recommendations, in one of the appeals it turned out that this was a malfunction on the side of the store - therefore 4 stars, not 5. LetyShops care service solved all the problems with charges, for which they thank you so much!

The review was translated from Russian using Google Translate. Show original Show translation
26.08.2019

Good day!

Thank you for listening to the tips :)

It is also important for us to understand the reasons for the loss of cashback, so we turned to partners. The information probably didn’t enter the system erroneously. We are glad that the issue has been resolved, and cashback has been credited to the balance sheet.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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