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Don't forget about Cashback rules and advices

Purchases at NYX PROFESSIONAL MAKEUP with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on NYX PROFESSIONAL MAKEUP (30)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
08.07.2018

I placed an order by reference, through this service, in order to get a cashback. No. PA00154982 in the profile there is no display that the order was created. Everything is displayed on all other purchases.

The review was translated from Russian using Google Translate. Show original Show translation
25.07.2018

Good day, Natalia!

Thank you for reporting loss of reward. We will be happy to help you understand this situation. An appeal # 1380147 to the care service was created from your account. Please respond to the request so that we can help as soon as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.06.2018

Cashback for order # PA00152263 was not credited, although the order was placed after the transition from your site.

The review was translated from Russian using Google Translate. Show original Show translation
30.06.2018

Good afternoon, Julia!

Thank you for your comment.

On your behalf, we have created a call to the care service to resolve the issue. We will be glad to receive information about the order on the "Help" - "My Calls" tab.

Have a sunny day!)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.06.2018

Cashback for order # PA00149742 is not credited at all.

The review was translated from Russian using Google Translate. Show original Show translation
01.06.2018

Hello, Natalia!

Thank you for your feedback.

According to information from your account, this issue is already being considered in circulation. Care Manager Sergey is awaiting your response.

Have a nice evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.05.2018

Cashback $ 107.25 rejected (NYX PROFESSIONAL MAKEUP store, order number PA00144865)

The review was translated from Russian using Google Translate. Show original Show translation
21.05.2018

Good afternoon!

Thanks for reporting this issue. We ask you not to be upset. We will definitely find out for what reason the reward for your order was rejected and try to renew it. On your behalf, an appeal was created No. 1348611 to the care service. You can answer the appeal through your personal account, section "Help".

We are waiting for information from you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.05.2018
Very pleased with the store and product quality, Cashback accrued within two weeks after the repurchase. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
17.05.2018

A month has passed since the purchase, there is still no cashback, the status is waiting.

The review was translated from Russian using Google Translate. Show original Show translation
18.05.2018

Good afternoon, Pavel!

Thank you for writing to us) It's nice to inform you that the cashback for the order has already been successfully credited to your balance automatically according to the data from the store.

If you have any questions about the service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.05.2018

Not accrued ((

The review was translated from Russian using Google Translate. Show original Show translation
12.05.2018

Good afternoon!

Thanks for the feedback.

We have not yet received information about the redemption of your order. The maximum cashback confirmation date is 05.06. If the cashback is not confirmed before the specified time, be sure to let us know, we will help to resolve the issue.

Have a nice weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.05.2018

A cashback has been activated, but it has not been credited.

The review was translated from Russian using Google Translate. Show original Show translation
09.05.2018

Hello Anna!

Thank you for your feedback.

We will try to help in this situation. To do this, we created an appeal through your personal account, the "Help" section: https://help.letyshops.ru/hc/en/requests .

To consider the issue, we need your assistance, so please clarify some information about the order and send a screenshot of it from the personal account of the store.

Waiting for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.05.2018

A cashback was activated, but it was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
06.05.2018

Hello, Sophia!

Thanks for your feedback. According to the data from your account, the cashback for your order dated April 30 was successfully displayed in your personal account and is now in the status of "Pending".

If you are having difficulty accruing cashback for some other order, please write to us: https://help.letyshops.ru/hc/ru/requests. Be sure to try to help.

Enjoy your cashback shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.05.2018

A cashback was activated, but it was not credited

The review was translated from Russian using Google Translate. Show original Show translation
02.05.2018

Hello, Catherine!

Thanks for your feedback. As a rule, cashback is recorded in your account for a day.

In order to monitor the accrual of funds in your account and, if necessary, help, we created an appeal to the care service on your behalf.

If the cashback does not appear, we will contact you and resolve the issue.

Have a great mood!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.04.2018

I have already ordered cosmetics from this site many times. Very pleased with the quality. And their palettes are just amazing. Cashback was awarded without any problems. Only the last time did not appear, but I immediately wrote in support and the site team helped to resolve the issue, for which many thanks to them!

The review was translated from Russian using Google Translate. Show original Show translation
03.04.2018

I liked the cosmetics and service, plus I had two gifts from the store, full versions of the products, nice. Orders really pack fun. It remains to wait for the cashback to be credited.

The review was translated from Russian using Google Translate. Show original Show translation
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