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Don't forget about Cashback rules and advices

Purchases at Look Fantastic with cashback

Time for crediting cashback
Average waiting time for cashback: 90 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

The size of cashback depends on the category of goods and can range from 1 to 5% (the store doesn't make its category rates known to us).

 

Attention! The amount of cashback is credited in the currency you chose when registering with LetyShops. And it is converted at the rate of National Bank of your country.

Reviews on Look Fantastic (4)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
22.03.2018

I made an order through the application, the transition is displayed, but the cashback is not displayed.

The review was translated from Russian using Google Translate. Show original Show translation
23.03.2018

good day, Elena!

Thanks for the feedback. Elena, we understand your feelings and share them. It is very important for us that every your order is recorded automatically and you receive a reward in the form of a cashback. To understand the details of why the cashback was not displayed, we created a call to the care service from your account. You can find the appeal by clicking on "My downloads" in the "Help" section: https://help.letyshops.ru/hc/ru/signin

Hope to get feedback and ready to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.03.2018

Cashback is not credited, lost somewhere. Appeal to the support service, not at all impressed, the inattentive consultant Viktor Semenenko first called me Viktor (although I was Valery), then did not see the transition to the site of the look fiction. After my indignation, he apparently rubbed his eyes and apologized, found everything and saw. As a result, I requested a lot of information, asked a bunch of questions, I wrote and answered everything. And silence .... again I ask, how is the matter with my question ... And finally, Victor gave me that I'm sorry we can’t solve the problem, you need to make a request .... waiting for 3-4 weeks .... this is Bullying! Before that, there were appeals for non-charging of cashback, the answers from the operators came quickly and the question was also resolved very quickly ...

The review was translated from Russian using Google Translate. Show original Show translation
23.03.2018

Hello, Valeria!

Thank you for your feedback. We apologize for the error with the name.

All calls are processed in the order they are received in our system.

We are very sorry that you are disappointed with the work of the service of care, because we really try to help our users in any situation. Unfortunately, sometimes we have to contact a third party to resolve the issue, and therefore it may take a little longer to process the request. But do not worry, the appeal in no case will not remain unresolved. As soon as we get an answer, we will immediately contact you.

We hope for a positive result of our request.

Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.02.2018
Cashback credited after contacting support. Thank )
The review was translated from Russian using Google Translate. Show original Show translation
31.10.2017
Never luffastik my penny cashback did not confirm. The store is excellent, not cheap, discounts are offered by periods themselves, and there’s really no cache 65 r. with 8000, for example.
The review was translated from Russian using Google Translate. Show original Show translation
31.10.2017

Good day!

Thank you for your feedback. We are sincerely sorry that the cashback on your orders is not credited to the balance. To understand the reason for the error, please leave a message from your personal account, the “Help” section, care managers will try to sort out the situation and resolve the issue.

We will wait for appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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