Purchases at ЛитРес with cashback

Good day!

Thanks for the comment.

Sorry, please for any inconvenience. Indeed, the promotional code is not active.

We will try to ensure that this situation does not happen again. Have a great day :)

Respectfully,
LetyShops team

Good afternoon, Marina!

Thanks for the comment.

It is a pity that the cashback for orders was not fixed.

According to the data from your account, it is clear that the reward for orders has already been credited to the balance.

In order not to worry about cashback in the future, please turn off third-party extensions in the browser from which you make purchases with cashback.

Will need help - be sure to write. We are always happy.

Respectfully,
LetyShops team

Svetlana, hello!

Thank you for your response.

It is important for us to help you in this matter so that such situations do not arise in the future. To do this, we created an appeal to the service of care. We are waiting for order information on the "Help" tab - "My downloads".

Respectfully,
LetyShops team

Julia, hello!

Thank you for reporting the situation.

We are sorry that the cashback for orders was not fixed in your account. To clarify the reasons for the non-payment of remuneration, we sent a request to partners. We are waiting for an answer at the moment. Our manager will inform you about the results as soon as we become aware of something. We hope such situations will not happen again.

Respectfully,
LetyShops team

Elvira, good afternoon!

Thank you for sharing your shopping experience.

It is important for us that purchases with cashback bring you only benefits and positive emotions. To help deal with this situation, we created an appeal to the service of care. You can get acquainted with it and give an answer in the section "Help" - "My downloads".

Have a good day!

Respectfully,
LetyShops team

Sergey, hello!

Thanks for the feedback.

The loss of cashback can be affected by several factors, including: the work of third-party extensions in the browser, antivirus programs that block the transition from our service, visiting other sources while making a purchase, using third-party discounts, promotional codes or paying for an order with a bank card with a bonus program connected.

We are always happy to help users in resolving the issue. It is important for us that such situations with loss of remuneration are not repeated. Therefore, we request data on the ordering process. The bonus for the last order has already replenished your balance. In order to reduce the chances of cashback failure, we advise you to read our recommendations: https://letyshops.com/pravila.

There will be additional questions - write.

Respectfully,
LetyShops team

Good day!

Thanks for the comment. Do not worry, please. Orders with a "Pending" status also participate in the prize draw. The tickets for orders that, at the time of determining the winners, will be in the status "Rejected" will not take part in the drawing.

Have a good mood!

Respectfully,
LetyShops team

Good day!

Thanks for the response.

Each store needs time to process the order data and transfer it to us. The cashback waiting time is indicated on the store page on our website. You can also check the approximate date of crediting the cashback, if you hover the mouse over the question mark, which is opposite the order in your account. Your cashback will be credited until July 16th. Let's wait.

If you have any questions or suggestions - please let us know.

Respectfully,
LetyShops team

Hello Anna!

Thank you for your feedback.

I am pleased to inform you that the cashback on orders is successfully displayed in your personal account in the status of "Pending". Usually orders are fixed within 24 hours.

There will be questions or suggestions for the service - write. Have a nice shopping! :)

Respectfully,
LetyShops team