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Purchases at Lightinthebox with cashback in Belgium

(2.12) Average rating of the store
Reviews on Lightinthebox (76)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 45 - 100 days
Information and conditions
5 %
Toys & Hobbies, Sports & Outdoor, Beauty & Hair
4 %
Phones & Electronics
5 %
Other categories
Attention!
  • Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
  • The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.

Reviews on Lightinthebox (76)

(2.12) Average rating of the store
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lahuer123
18.05.2023

Non-existent customer service, questionable quality at least regarding photography. Zero notification when you make a return, almost two months ago I returned a product and I have not been reimbursed or even know where it is, in addition, you have to pay for the shipment, which being cheap to China is not

The review was translated from Spanish using Google Translate. Show original Show translation
Zoe Zoe
30.12.2019
Everything is fine, although sometimes it slows down
The review was translated from Russian using Google Translate. Show original Show translation
kolpackova2011
22.11.2019

The order was made according to the rules, a clean browser - no vpn, antiviruses, add-ons. Switching from Letishop to Light, adding an item to the cart and paying right away. I have been shopping with cashback for several years now, I know all the rules perfectly well. And then cashback did not appear, part of it was compensated, then they waited for an answer from partners. The answer was probably posted in paper form on a turtle. As a result, it turned out that a transition to someone else's link was recorded. Who do you take me for? How can a buyer / user prove that he followed your link? No way! I won't let myself be fooled anymore. In correspondence with the store, they said that the commission for my order was transferred to admitad. It is through them that letishop works.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
23.11.2019

Good day!

Communication with partners for lost orders, indeed, takes a lot of time, because we do not work directly with the store. We received a response with information that the buyer came from a source other than our service. Many different companies work through the Admitad system. Unfortunately, we were not told exactly which source the reward was given. We have credited a part of the cashback. We understand that this is not the amount you expected to receive, but in this situation it is the maximum compensation.
We hope that cashback for future purchases will be automatically recorded.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Pilar Ortega
05.10.2019

I did not manage to contact them at any time. Thanks to PayPal, I got the 85 euros spent back. Are they a scam ????

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
07.10.2019

Good afternoon.

We are very sorry that such a situation has occurred. We cannot guarantee that Lightinthebox store representatives will read reviews about our service.

Please contact Lightinthebox support. We hope that the problem will be solved as soon as possible.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
kolpackova2011
27.08.2019

They gave an increased cashback, but it did not appear. Recently I made a purchase in a store through another service - everything appeared, but the rate, of course, is not as huge as I had through Letishops ..

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
27.08.2019

Good day!

We will send a request to partners to find out the reasons why the cashback for the order was not displayed automatically. As soon as there is news, we will announce in open circulation # 1702530.
Sorry for waiting.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
vlqwe
07.08.2019
I regularly bought in this store, it was almost always excellent, in some cases the support helped, but recently, for several orders (the same product), the wrong product was sent, which costs half the price !!! The support request was told to send back, although the delivery of the goods costs more than the difference in the goods! In short, the store has badly deteriorated - I DO NOT RECOMMEND TO ANYONE !!!
The review was translated from Russian using Google Translate. Show original Show translation
Luba Dechenkova
29.04.2019

One of the worst online stores in China on a par with Bangud. There are often very good prices for goods, especially flagship smartphones, but in practice they never ship them. That is, you pay for the order, they spend from a couple of days to a couple of weeks, and then they stupidly cancel. And this despite the fact that the lot says - dispatch 24 hours. As a result, you waste time and money on reverse conversion if you did not pay from a $ card. I don't know why these freaks do this, probably in the hope of a sucker that he will pay directly from the card, and not from the pipe. ADVICE - DO NOT BUY ANYTHING HERE !!!!

The review was translated from Russian using Google Translate. Show original Show translation
Сергей
22.12.2018
Disgusting store. Not only are the prices overpriced, but also the attitude towards customers is simply mocking. I ordered a Xiaomi laptop there once (it so happened that the configuration I needed in other stores was not available that day, otherwise I would have ordered it elsewhere). I paid $ 38 for delivery, in the terms of delivery it was written that I would receive the goods in 8-16 working days. That is, translated into human language, it is no more than three weeks. Three weeks is the deadline. As a result, 6 (!) Weeks have passed and I haven’t received the goods, moreover, I still don’t understand where it is. The track is written like this: ARRIVED AT DESTINATION AIRPORT. For such a "wonderful" delivery, Lightinthebox charges 38 bucks! Support reacts to all my requests with standard unsubscriptions - wait. Especially the introduction to the letter delivers: "We are pleased to announce that your package is in transit. Please note that the shipping method you chose was Expedited Mail." It is so expedited that there is still no product, and the support says: "We apologize for the delay in your package during delivery. Unfortunately, your package was delayed due to the busy schedule of the courier company." Draw conclusions whether it is worth contacting such a store. In general, I have doubts about whether, in principle, I will receive my parcel now, or it will hang in DESTINATION AIRPORT. It's good that I paid through PayPal, I will have to open a dispute there in order to get the money back from the account of these scammers - Lightinthebox.
The review was translated from Russian using Google Translate. Show original Show translation
Виталий
10.11.2018
The store is no different from other Chinese stores. It has nothing to do with currency conversion when paying. When paying, you have to think for yourself. To the mail too. LetyShops solves all problems with cashback quickly. Many thanks to them.
The review was translated from Russian using Google Translate. Show original Show translation
Николай
01.10.2018
The most problematic store of all Chinese. I made 10 purchases in this store and had problems with 6 orders. Low prices for goods are achieved by the lack of a guarantee and problems with refunds in the event of a lost parcel. The support service is complete scumbags, they will lie to you and drag out the time in every possible way or simply stop responding. The dispute on Paypal is being conducted dishonestly - they complain to the PayPal support service that you are a fraud and extort money, that they have sent a quality product. PayPal returned the money, but my account was blocked due to complaints. Therefore, if you do not want to play roulette, do not ever buy in this store.
The review was translated from Russian using Google Translate. Show original Show translation
Серёжа
25.08.2018
never contact this store! a penny is profitable for a ruble of a headache: I bought two smartphones - two not sets came and you can't put a fire on it. there it should be, and the point ... I'm in the photo in the reviews where there is this headphone adapter: here are your customers, why don't I have it? a trifle, and without it anywhere ... you will have to order additionally ((((
The review was translated from Russian using Google Translate. Show original Show translation
Сергей
16.08.2018

I do not advise anyone. The tempting price for a supposedly promotional product eventually turned into paid delivery (+ $ 5), there was no free delivery option. Okay, I chose a paid one. Then, in the end, they cheated with the conversion, since the US dollar was selected as the currency on the site and in the application in the settings, and for some reason, when you went to the PayPal site, the price was converted to euros (the dollar-euro ratio is very strange for them). As a result, I did not count on the calculator and lost $ 2 from scratch. A trifle, but the sediment remained. I am generally silent about the fact that the cashback did not come. My last order in this store.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
17.08.2018

Good day, Sergey!

Thanks for the comment.

It is a pity that such a situation has occurred. We hope that the purchased product will bring you a lot of positive emotions.

In order to understand the reason for not accruing cashback for your order, we have created an appeal on your behalf. You can respond to the appeal through your personal account, section "Help".

We are waiting for your reply to help as soon as possible.

Sincerely,
LetyShops team

The review was translated from Ukrainian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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