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Purchases at Lightinthebox with cashback in Belgium

Waiting time for crediting cashback
Average waiting time for cashback: 45 days
Maximum waiting time for cashback: 100 days
Information and conditions
5%
For paid order from categories: Toys & Hobbies, Sports & Outdoor, Beauty & Hair
4%
For paid order from categories: Phones & Electronics
5%
For paid order from all other categories

Attention! Сashback is credited in the currency you chose when registering at LetyShops. 

Reviews on Lightinthebox (75)

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11.12.2017

Disgusting store. November 24 at a good discount ordered a phone. Dispatch 24 hours. No matter how! Waited a week, wrote in support. They "scratch" me - the processing time is indicated on the order page, and I just give them a screen with a 24-hour dispatch. They started to pull the rubber again, I write "I am not interested in what problems you have, write a specific date when my phone will be sent." Answer: "Do not worry, no later than December 14!" In short, he demanded a refund, for a reason: the store violated all the terms of dispatch and I no longer need the goods. In principle, the money was returned right away, maybe the sticks got scared. In general, I will not take anything more there, no responsibility to the buyer.

The review was translated from Russian using Google Translate. Show original Show translation
24.11.2017

Nice store, a little long delivery.

The review was translated from Russian using Google Translate. Show original Show translation
20.11.2017

I do not recommend this store. Paid the order on November 14th. No answer, no greetings. Money withdrawn, but where they do not understand. I don’t even know how to return it. The support service asks to wait ten days for some reason. Well, wait, of course. I hope my 4 thousand will not fall into someone’s pocket.

The review was translated from Russian using Google Translate. Show original Show translation
12.11.2017
The shop allows itself not to send an order for more than a month. Constantly giving formal replies that will be sent in a week. Tech support responds with standard template messages. In general, good discounts.
The review was translated from Ukrainian using Google Translate. Show original Show translation
29.09.2017
Do not buy at this store, they are fraudsters in a collar! I do not like it because for three weeks they did not send the order! A self-respecting store will allow itself such, I do not think!
The review was translated from Russian using Google Translate. Show original Show translation
07.09.2017
Probably recently opened.
The review was translated from Russian using Google Translate. Show original Show translation
13.08.2017
I looked. The assortment is scarce. Prices are overpriced. Went back to Ali.
The review was translated from Russian using Google Translate. Show original Show translation
12.08.2017
Awful shop. The goods are sent for a long time. I’ve been waiting for my phone to be sent for half a month. No support. Not a foot here anymore.
The review was translated from Russian using Google Translate. Show original Show translation
07.08.2017
Do not order anything on this site. Cheat. Withdrew the money from the account, the order did not come. They do not respond to letters. Help if anyone knows what to do. How to contact their superiors. I ordered for Aliexpress, everything comes, nothing was lost. And here, that no one controls them? I just want to punish them so that other people do not suffer.
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2017

Good afternoon!

Thanks for the feedback. We are sincerely sorry that you were faced with a similar situation. Try to contact the "Support" site at this link: http://www.lightinthebox.com/en/r/contact-us.html or write to dimitri@lightinthebox.com, send your order number and describe your problem .

There will be questions and suggestions regarding the work of our service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.06.2017
I DO NOT ADVISE!!!!! Horrible attitude towards customers! I ordered a dress for my daughter, etc., The processing time of the order is 7-9 days, I specially made a surcharge for expedited delivery from above, the delivery is 8-12 working days. As a result, only after angry correspondence did they send my order on the 15th day, and moreover, by ordinary mail, the delivery of which will take 35 days, which means that they will not have time to arrive at others! After-sales service, write, wait and wait! Rave! Yes, and still nefig's cashback was not transferred to letishops and I had to contact the support team! DO NOT ORDER ANYTHING IN THIS STORE !!!
The review was translated from Russian using Google Translate. Show original Show translation
27.06.2017

Hello!

Thanks for the feedback. We are very sorry that you are faced with a similar situation. We are sure that the store values its customers and what happened to you is most likely an exception than a rule. Perhaps, due to a technical error, they did not manage to send your order quite quickly.

Indeed, sometimes there is a loss of cashback. To successfully accrue cashback, it is very important to adhere to the rules for making purchases with cashback: https://letyshops.ru/pravila, then there should be no problems with fixing orders.

If you have any questions, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.03.2017
A lot of goods, but if the goods do not reach, then it is practically impossible to return the money paid, but in general the norms.
The review was translated from Russian using Google Translate. Show original Show translation
27.02.2017
I ordered Huawei Mate 8 (4/64 Gb). With an increased cashback and a coupon of the store itself, a little more than 24 thousand rubles came out, while at that time the prices for such a device were 32+. I received the order in a month. Parcel was tracked.
The review was translated from Russian using Google Translate. Show original Show translation
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