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Кэшбэк по одному из твоих заказов был утерян

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up to 2.24 %
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Don't forget about Cashback rules and advices

Purchases at KolesaDarom with cashback in Belgium

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 80 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
2.24% За оплаченный заказ из категории Мотошины
1.6% За оплаченный заказ из категорий: АКБ, Масла, Диски
1.14% За оплаченный заказ из категории Шины
0.5% За оплаченный заказ из остальных категорий

Важно! Кэшбэк не начисляется:

- за шины Nokian;

- за покупку подарочных карт;

- за заказы при использовании сторонних промокодов;

 

За покупки с применением бонусных баллов кэшбэк начисляется от той суммы, которая была оплачена рублями (не бонусами). Например, если при заказе на 20 тысяч рублей 5 тысяч было оплачено бонусами, то кэшбэк будет начислен от суммы 15 тысяч рублей.

Reviews on KolesaDarom (66)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
06.12.2018

I bought a set of winter tires. Delivered to the store quickly, SMS arrived pulled up picked up. Kabek came quickly, no more than 3 weeks.

The review was translated from Russian using Google Translate. Show original Show translation
20.11.2018

Now Wheels generally removed payment for free online) ahaha) that's how problems are solved) Easy and simple))) As I understand it, you can not wait for a return)

The review was translated from Russian using Google Translate. Show original Show translation
20.11.2018

Hello!

Thanks for the comment.

Do not worry, the payment method does not affect the calculation of cashback in any way. You can pay for your purchase in any way convenient for you.

There will be questions about the service - write.

We are in touch :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.11.2018

made an order. Cashback not charged

The review was translated from Russian using Google Translate. Show original Show translation
02.12.2018

Hello, Eugene!

Thanks for the comment.

To help you understand this situation, we have created a call to the care service. You can familiarize yourself with it and give an answer in the "Help" - "My Messages" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.10.2018

Shop sucks! Cashback is losing! I ordered winter wheels, I wait a week, although the delivery time is 2-3 days! You won’t get on the phone!

The review was translated from Russian using Google Translate. Show original Show translation
31.10.2018

Hello, hello!

Thanks for the comment.

It is unfortunate that there were difficulties when placing an order. We hope the wheels will serve you for many years and survive many winters :)

Regarding cashback. We see that you have created an appeal to the care service. Do not worry, please, we will certainly understand the reason for non-accrual and solve the problem.

Thank you for shopping with us.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.10.2018

I bought tires. Order paid by card. Money withdrew. Payment was successful. Cashback will not be displayed.

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2018
Good afternoon, Stanislav! Thank you for reporting the situation. Several factors can affect the loss of cashback, including: the operation of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store. We have created a call to the care service to help you sort this matter out. We will be glad to receive information about the order on the tab "Help" - "My complaints". Regards, LetyShops Team
The review was translated from Russian using Google Translate.
12.10.2018
Everything works great, Many thanks to the Letyshops team.
The review was translated from Russian using Google Translate. Show original Show translation
31.08.2018

I have to say right away that there are no questions to LetyShops, I’m accruing for other stores. There were no problems. Regarding the cashback for the KolesaDarom store, it’s just a disaster. Extension from LetyShops installed. But, having read the previous reviews, I went specifically from the KolesaDarom page to exclude possible probabilities of non-accrual. The green coin gave the go-ahead. And I made an order: Order No. 1754523 of 08/22/2018 for 34,240 rubles. And, silence, the cashback did not appear. Absolutely. Not an hour, two three. Not the next day, not every other day. It’s just not there. Already took the wheels. Silence. Probably due to the fact that the chain of partners is long, somewhere the cashback is lost.

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2018

Hello, Alexey!

Thank you for writing about the situation.

We will do our best to help. To do this, we created an appeal to the customer care service on your behalf. You can reply to the appeal through the Help section of the My Account - My Messages section.

We will wait for information from you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.08.2018

We made an order for a large amount with a cashback of more than 500 rubles and paid for it. Cashback did not appear. They immediately created a support appeal, which has not been closed so far. The next day, they made the exact same order, but the cashback appeared, they called the store, transferred the payment from the first order to the second (all conversations are recorded), and the first order was canceled. Upon receipt of the order, the seller was warned, but he still (I don’t know whether deliberately) made a purchase on the canceled order, and we noticed this only a few days later in your personal account. By the way, the same seller delayed the issuance of the order for 10 days. We bought wheels, selected according to all the rules, as a result, when we arrived to pick up the order, the seller began to say that these wheels do not fit us and there are no rings with this size, they forced us to make a new order for a total of 2 times larger, and the wheels are already the seller himself chose. When we arrived for these disks 10 days later, it turned out that it was precisely the seller chosen by this seller that didn’t fit our car, and it was precisely these rings of these sizes that didn’t exist. And it is very fortunate that they work so slowly and have not yet had time to return the disks on our order to the supplier. We bought rings (in another store, they don’t sell rings in this one) and put in the rims ordered originally. Well, a cherry on the cake - cashback rejected. In total, we made three orders in this store. For the other two, cashback was credited only thanks to the support of letishops, for which I thank them separately. I hope that justice will prevail and we will still be credited with cashback. By the way, neither the sellers nor the consultants of the store’s hotline are even aware that their store cooperates with Letishops.

The review was translated from Russian using Google Translate. Show original Show translation
09.08.2018

Hello Olga!

Thanks for sharing your shopping experience.

The fact is that we cooperate with online stores not directly, but through affiliate programs, and all communications with stores occur precisely through the transmission of information through similar programs. Usually affiliate program managers or marketing and / or user engagement managers are involved in the transfer and verification. For this reason, most store employees may not have information that we work with this store on a cashback program.

We are very sorry that such an unpleasant situation has arisen. We hope that your future purchases will bring you only pleasant emotions.

We will try to understand in more detail the situation in open circulation.

Have a good day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.06.2018

Hello! I made an order No. 1655551, 05/15/2018, but the cashback did not come, although I made the transition through LetyShops and made a purchase.

The review was translated from Russian using Google Translate. Show original Show translation
11.07.2018

Good afternoon, Eugene!

Thank you for writing to us and reporting the non-accrual of cashback.

We really want the use of the service to be comfortable for you and bring only pleasant emotions.

It is important for us to help understand the reason for the loss of rewards. However, without your help we can not cope. An appeal # 1370141 to the care service was created from your account. You can answer the appeal through the "Help" section of your personal account.

Feedback will be appreciated.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.05.2018

KolesaDarom is a great store. All operations here are carried out clearly, clearly, without delay. 05/07/18 safely received the battery, now here is the oil canister 05/31/18. LetyShops, happy birthday. My question is: why is the percentage of my cashback 2.12% like on a normal day? They promised up to 6%. Maybe I didn’t understand what? Good luck to you and your customers !!!

The review was translated from Russian using Google Translate. Show original Show translation
01.06.2018

Valery, hello!

Thank you for your feedback and sincere congratulations.

KolesaDarom is not a member of the sale. Therefore, the store has standard cashback rates. Partner partners can be found on the action page: https://letyshops.com/lety-birthday/sale.

There will be additional questions - write. Always happy to answer.

Let the purchases serve for a long time! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.05.2018

Cashback is not credited. Now I’m making another purchase, I’ll check it again on cashback. Strange excuses are some kind, like there is a cashback but they don’t give it .... but I’ll not say cheap purchases.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

Good afternoon!

Thank you for your comment. We would like to draw your attention to the fact that when using KolesaDarom store bonus points, cashback will not be credited. Unfortunately, for your previous order, cashback was not credited precisely for this reason.

Help will be needed, be sure to write, we are always in touch and ready to help. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.05.2018

I order it for the second time and the same problem - the cashback does not appear in your account, everything was done correctly, the transition was on, all third-party programs were turned off, and to solve this problem you need to make a bunch of screenshots every time, answer questions and wait 3-4 weeks, and so every time it is in this store, in others everything works fine.

The review was translated from Russian using Google Translate. Show original Show translation
26.05.2018

Good afternoon, Zufar!

Thank you for the detailed description of the situation.

We noticed that you have already created a call to the care service. We sincerely hope that together we will be able to figure out the situation, and the reason for the loss of cashback will be found. It is important for us that in the future you no longer have to face such situations.

We expect an answer from partners approximately 3-4 weeks, as we work with stores not directly, but through affiliate programs.

There will be additional questions - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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