I just made another purchase and again I don't charge the cashback, honestly it's a shame, and the only answer I receive is that the partners are reviewing my case, nothing else, but the worst thing is that when you make a claim you simply don't get a response It's canceled and that's it, and when they get in touch it's only because of the comment, not because of the problem itself.
Hello!
Thanks for your comment. We have paid you the cashback for your first order from our funds. Regarding the request 1367310197, we ask you to wait for the response of the partners. If we receive your confirmation, we can credit you the cashback in full. We hope that the response will be quick and positive.
All the best,
the LetyShops team
I join the complaints of some users, since it seems fatal to me that ikea Canarias is not included. they should fix it
Hello!
We understand you perfectly. Unfortunately, for technical reasons, the cashback from this store is not available in the Canary Islands. We hope that we will be able to shop with cashback from all over the world one day.
All the best,
the LetyShops team
I made a purchase a while ago and nothing appeared. After a few days I saw that they had rejected the crashback claiming that the purchase had been made through the mobile app. After demonstrating that this was not the case, I am still waiting for my money to be deposited or for them to answer me with some other excuse because I see that I am not the only one who has experienced the same thing with IKEA
Very good!
We are sorry that you had such an experience with IKEA. Do not worry please. Our agent has already sent the request to the partners and is monitoring your case. As soon as we receive any news, we will let you know. We hope your understanding.
All the best,
the LetyShops team
Hello!! I made a purchase recently and it doesn't even appear pending and that it was activated... I'll wait now that I've put it in the hands of the technical service here. Thank you!!
Hello Noelia!
We are very sorry that your cashback has not been registered. We have contacted our partners to investigate the case and return the cashback for your purchase. As soon as there is news, we will let you know, hope for your understanding.
All the best.
The LetyShops team
I do not like anything that as always in the Canary Islands we cannot have the same benefits as in the peninsula, in the Canary Islands we also buy and the price is the same, what changes is the VAT or IGIC and they do not pay anything for that, so I do not understand the discrimination against the Canary Islands If I see that it is like this in more stores, of course I am going to uninstall the application
Hello good!
We are sorry for the inconvenience and hope that the IKEA conditions will be changed.
All the best,
the LetyShops team
Ikea sometimes gives problems and the cashback does not appear, but it is true that letyshops customer service helps you and they have always given me a solution. Thank you!
Thank you very much for updating the comment, Deva ❤
With ikea you never know... I do the same purchase process and sometimes you get the cashback and other times you don't…. I have two pending... let's see what happens but it's not the first time it's happened to me. I don't think it's a letyshops problem, I've been using it for a long time. It happens to me with some stores still buying always doing the same steps.
Hello Deva!
Thank you very much for your comment. We are very sorry for the incidents with your cashback. We have sent the request to the partners and we are still waiting for their response. To make you a little happier, we have paid you a cashback for your orders. If you want us to inform you of their response, let us know.
All the best,
the LetyShops team
Very disappointed. Still waiting for an answer from Ikea. I don't understand why they advertise it if they don't.
Very good!
We are sorry that your cashback has not been registered automatically. To address the issue, we have sent the request to partners and are still waiting for a response. As soon as there is something new, we will inform you immediately.
All the best,
the LetyShops team
I made a purchase of more than €2,500, the cashback was not activated and after several months of waiting they denied it to me, it seems FATAL to me. For me it no longer makes sense to continue using this website, I feel cheated.
Hi Alex!
We are very sorry, but we received a negative response from our partners for your request, and therefore we cannot reward the cashback in full. We hope that the advice that our agent gave you in the consultation will be useful in your next purchases.
All the best.
The LetyShops team
A little disappointed that more and more stores are being removed from the Canary Islands area, just the peninsula in lots of stores, at this rate I'm going to other cashback pages that don't have this problem.
Hello Maria!
We understand you perfectly. Unfortunately, for technical reasons, the cashback from this store is not available in the Canary Islands. We hope that we can buy with cashback from all over the world.
Greetings!
The LetyShops team
There are always problems with this store. Either they do not credit the Cashback, or you have to claim it or they give you a bonus, etc, etc. Ikea does not work with letyshops
Good afternoon, John.
We are very sorry that you had a negative experience. Cashback loss situations are also unpleasant for us. We have sent the requests for your orders to the partners for their review and we have credited a partial bonus for the order 1294227431. We are still waiting for the answer for the order 1339426026. As soon as they answer us, we will let you know. We hope your understanding.
All the best,
the LetyShops team