Purchases at iHerb with cashback in Belgium

Elena, good afternoon!

The purchase amount does not affect the recording of information in the service.
For your order, we did not receive data from the store, therefore, using the application, we turned to the partners. We will be able to find out the reason for the loss of cashback, as well as return the commission. The request has been sent and processed automatically. You do not need to correspond with the care service.
To track the status and result, expand the field with the application in your personal account as in the example . We are waiting together :)

Yours faithfully,
LetyShops team

Good day!

We updated the processing time for applications in accordance with the time required for processing.

Cashback may not appear due to a violation of the purchase algorithm (for example, placing an order in a store application, using referral codes). Also, the information may not appear in our system by mistake. We sent a request to our partners to find out more.

Yours faithfully,
LetyShops team

Good afternoon!

We are happy to help you. :)

Sincerely,
LetyShops team

Lyudmila, good afternoon!

The commission for your order was transferred by the store, so the cashback is credited to the balance :)
Thank you for being with us!

Yours faithfully,
LetyShops team

Vasily, hello!

To successfully receive a cashback, it is important to take into account the conditions of the store, which are posted on the page upon transition, as well as our recommendations ;)
Partners transfer the commission - cashback is credited to the balance. Each store has its own terms, which are needed to reconcile information. For iHerb, they are 120 days .

Yours faithfully,
LetyShops team

Tatiana, good afternoon!

Information for your purchase has not been received by the service. With the help of a request to search for a cashback, we contacted partners and we will try to return the commission for the order. Processing an application takes time, since we do not cooperate directly with the store, but through partners.
Please track the status by expanding it. We are waiting together :)

Yours faithfully,
LetyShops team

Elena, hello!

We are also interested in resolving the issue and do our best to return the commission for your order and find out the reason for losing cashback.
Yes, the solution to the issue was delayed, sorry. Since we do not cooperate with the store directly, but through a special affiliate program, we cannot influence the process of considering requests.
We are waiting with you :) Please, track the status of the application.

Yours faithfully,
LetyShops team

Hello!

Tatyana, the service is interested in users making purchases and being satisfied.
Each store has its own conditions. They are placed on the page upon transition. On the basis of them we cooperate with partners.
IHerb does not accrue cashback when using referral codes .

We often carry out burning cashback, which significantly increases the rate, so you can grab the maximum benefit :)

Yours faithfully,
LetyShops team

Good day!

Svetlana, we understand your emotions. It is also unpleasant for us when cashback is lost.

We see you have already applied for cashback. A request was sent to partners to resolve the issue. We are awaiting information.

Yours faithfully,
LetyShops team

Good day!

Katerina, we are also interested in automatic cashback fixing. Only in this case we receive a commission from partners. Yes, for one of the requests there was no response from partners for a long time, so we tried to resolve the issue as efficiently as possible for you.

We see that the next purchase was automatically recorded. If 4 days have already passed after placing your order, we recommend applying for cashback.

Yours faithfully,
LetyShops team

Hello!

Processing a request for a cashback is a bit time consuming, as we work with the store not directly, but through an affiliate program.

Thank you for your patience and understanding. :)

Regards,
LetyShops team