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Don't forget about Cashback rules and advices

Purchases at iHerb with cashback

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Cashback is not charged when using referral codes. Referral codes consist of 3 letters and 3-4 digits. For example: WVH436. 

Important! If the order is partially paid up with bonuses, the cashback is charged on the purchase amount minus the bonuses. For orders fully paid in bonuses, cashback is not charged. 

Cashback is not charged for orders made in the iHerb mobile application (Android or iOS). 

To receive a cashback, you need to switch from our service before each order. 1 transition - 1 order.

Reviews on iHerb (463)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
16.01.2019

Site bottom. Stage of the order of 3 steps 10 times to enter data and everything is cyclically updated.

The review was translated from Russian using Google Translate. Show original Show translation
17.01.2019

Alexander, good afternoon!

Thanks for the comment.

We ask you not to get upset. Perhaps on the site of the store are technical work. Try to make a purchase a little later. If the situation does not change, we advise you to contact the iHerb Store “Support”. To do this, follow this link .

Favorable purchases to you :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.01.2019

Made a purchase with iHerba, but no cashback. I wrote repeatedly about this issue. There is no answer from you either: / what the problem is, is not clear. Order has come a long time. My previous reviews in this feed are not displayed (

The review was translated from Russian using Google Translate. Show original Show translation
15.01.2019

Hello Marie!

Thanks for the comment.

Your feedback contained questions, so they were translated into appeals.

We have tried several times to contact you, but, unfortunately, have not received a response. So that we can help, please respond. You can find the appeal and answer in the "Help" - "My Appeals" section of your personal account.

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.01.2019

I just spent 2 hours on anything, and could not do anything on this (...................) site to order anything. First, it gives an error with the payment card, you try other cards - nothing. She reloaded the site, as a result of which she immediately lost the newbie site discount. But even without a discount, I was never given an order, you press "check out" - you end up on vitamins and that's it. Crazy site.

The review was translated from Russian using Google Translate. Show original Show translation
08.01.2019

Julia, hello!

Thanks for the comment.

It is a pity that you could not make a purchase.

The site has a 24-hour support service . Try to contact her. Sure, the store staff will help in everything to understand.

Let little trouble do not spoil your mood. All the best!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.01.2019
I have been using iHerb for more than five years, occasionally running into Vitacost, so I will not describe in detail the merits of the store. As for the cashback on purchases, then at least anything happened (and it was charged, and it was necessary to contact the support service), LS always came to the rescue. Do not forget that cashback is not charged when using referral codes, so compare the benefits of buying at a discount and returning a part of the spent money.
The review was translated from Russian using Google Translate. Show original Show translation
01.01.2019

I put 3-ku because of misunderstandings with cashback. Once the transition is fixed - but there is no cashback. I have never been able to do everything one by one, like for example with Ali or other stores. Modify the protocol for iHerb - and you will have all the 5s. Happy New Year 2019!

The review was translated from Russian using Google Translate. Show original Show translation
02.01.2019

Hello, Alexander!

Thanks for your feedback and congratulations. Happy New Year :) We wish you well-being and fulfillment of desires.

We understand that losing cashback situations is very frustrating. Our team is working daily to reduce the risk of no reward. Unfortunately, we can not affect all factors. If the cashback is not fixed, be sure to write to the service of care. Managers will make every effort to understand the situation, or send a request to partners for detailed information. Hopefully all future purchases will be displayed automatically.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.12.2018

Since May, no cashback has been transferred for the last 6 orders. They wrote to the help desk, in response were asked to send all codes for a discount and screenshots. LetyShops are you kidding me? Can you imagine how much time and labor it will take? You should be charged everything automatically. You are very disappointed.

The review was translated from Russian using Google Translate. Show original Show translation
02.01.2019

Hello, Anatoly!

Thanks for the comment.

If the cashback is not recorded in the user's personal account, in our system there is no information about the orders made. Therefore, we ask for your assistance to help in resolving the issue. The cashback may not appear if third-party promotional codes, discounts were applied to the order, our recommendations on how to make a purchase were not followed, or the conditions of the store were violated. We hope to receive your response in the appeal in order to understand the reason for non-remuneration.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.12.2018

When switching from the Letishops site, the cashback does not apply. When you manually connect the permission, writes "This store does not work through the extension." It turns out, the store does not work, either through the extension or through the site.

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2018

Hello!

Thanks for the comment.

Cashback is charged for orders in all stores that are placed in our catalog.

Some partners forbid the work of our extension on their sites. The same goes for iHerb. To receive a cashback, you just need to make the transition from our service to the partner site. The extension will not activate. If the store cannot activate the extension, such information is displayed on its LetyShops page .

There will be questions - write, we will be happy to answer them.

Happy New Year!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.12.2018

Made a purchase in iHerb on the transition from Letyshops. In the cabinet, the transition is displayed, and the purchase is not displayed. Order already received. The cashback is NOT credited. Not a good story. I'll try another cashback service (

The review was translated from Russian using Google Translate. Show original Show translation
03.01.2019

Good day!

Thank you for your response.

We want to help in resolving the issue to prevent similar situations in the future. We hope to receive your answer in an open message to the service of care. It can be found in the "Help" section - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.12.2018

I made an order through the website, there is a transition in history, but the cashback was never credited.

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2018

Hello!

Thanks for the comment.

We want to help understand the situation. Your account created an appeal to the service of care. To respond to communication, please go to your personal account, section "Help".

Best wishes :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.12.2018

Once again, they were unable to purchase goods through your application. The item is added to the basket from the 5th time. Data is also entered not from the 1st time, everything hangs. At the same time, if you place an order through the phone using your application, it goes to the iherb website, although the phone has an application from this store. At the last step of the formation of the order, as a result, an error occurred. Made a screenshot. And you do not need to delete my comment, as you did earlier.

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2018

Hello Yulia!

Thanks for the comment.

Unfortunately, partners do not provide rewards for orders made in the iHerb app (iOS, Android). Therefore, the transition to the mobile app store is not carried out. To get a cashback for a purchase from a mobile, you must use the web version of the site in our application. We tested the process of making purchases from iOS and Android devices and found no difficulties. We can assume that in the software of your smartphone there are specific settings that prevent the correct operation of the site.

Your review has not been deleted, it was moderated. We created an appeal on your behalf to help sort out the issue. Alas, it was not possible to do this without your assistance. At the moment the review is published.

We hope with your help to solve this situation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

Good day. Yesterday 12/16/18 I made an order for 3628r, but I don’t see any information about cashback. Order made through the transition. The cart was empty. All as the first time.

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Hello!

Thanks for the feedback.

The most common cause of non-cashback from the iHerb store is the use of third-party referral codes.

Do not worry, please, we will do our best to sort out the situation. To do this, create an appeal to the service of care. You can find it and answer it in your account, in the "Help" section - "My downloads".

We hope for an answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.12.2018

Cashback for the last 3 orders has not been received yet. It's a pity.

The review was translated from Russian using Google Translate. Show original Show translation
12.12.2018

Mary, hello!

Thank you for reporting the situation.

It is very important for us that purchases with cashback are successful.

To address the issue, we created an appeal to # 1501435 in the service of care. Answer please.

Let the day pass easily and successfully!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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