Purchases at iHerb with cashback in Belgium

Good afternoon!

Each store has its own conditions for calculating cashback. After checking the information with partners, we found out that referral codes were used in orders. For such purchases we do not receive a commission.
Probably, iHerb dashboards automatically attached codes.

Yours faithfully,
LetyShops team

Elena, good afternoon!

The user chooses for himself a discount option (cashback or referral code). We often hold promotions of increased cashback, which makes purchases more profitable with us;)

Yours faithfully,
LetyShops team

Ulyana, good afternoon!

Our service does not affect the operation of the store website. We recommend contacting iHerb support.
We noticed that in some cases a VPN really helps to solve the situation.

IHerb cashback for purchases may be delayed up to 4 days. You can always contact our care team if you have questions.

Yours faithfully,
LetyShops team

Good afternoon!

If you experience technical difficulties, be sure to write to our care service through the "Help" section. To do this, go to the browser version of the site. Our managers will help you figure it out :)

Yours faithfully,
LetyShops team

Good afternoon, Olga!

We want to note that the code that you reported may be the reason for the loss of cashback. Terms of enrollment published on the store page. We recommend choosing one, the most profitable way to save :)

Yours faithfully,
LetyShops team

Good afternoon!

Olga, since the referral code was used in the previous order, the cashback was not credited. These are the conditions of the partners.

Do not worry in advance. Please consider the conditions, as well as the rules of making purchases before registration, and everything will be fine :)

Yours faithfully,
LetyShops team

Good afternoon!

Elena, we are also unpleasant when cashback is lost. For your orders, we have already sent a request to partners to understand the situation in more detail. It is important to find out the reason that for subsequent purchases the cashback will be recorded automatically.

The manager keeps the situation under control in circulation. We are waiting with you.

Yours faithfully,
LetyShops team

Good afternoon, Sasha!

We created a call to the care service to sort out the issue. You will find it in the Help section. To do this, we recommend using the browser version of the site. Waiting for your reply :)

Yours faithfully,
LetyShops team

Good day!

Maya, after creating the first review, we immediately contacted you to sort out the issue and help. Having received a new comment, they wrote to you in the mail. Unfortunately, no response was received.

Please send an email to support@letyshops.com. The appeal will be created automatically.

Yours faithfully,
LetyShops team

Good day!

The reasons for non-accrual of cashback may be non-compliance with the terms of the store, as well as the purchase algorithm. There may also be an error in data transfer.

We understand that the situation is unpleasant. We are ready to understand everything and help in the "Help" section. We are waiting for the message.

Yours faithfully,
LetyShops team