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Don't forget about Cashback rules and advices

Purchases at Hotels.com with cashback

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Уважаемые пользователи!
Обращаем  ваше внимание, что средний срок подтверждения кэшбэка рассчитывается после даты фактического выезда из отеля.

Кэшбэк за бронирования в Hotels.com начисляется только для жителей России и СНГ. При оформлении заказа ІР-адрес должен быть зарегистрирован в РФ или СНГ. При оформлении с ІР-адресов других стран, кэшбэк может быть утерян/отклонен.

Кэшбэк начисляется только за бронирование отеля на сумму заказа без учета НДС и будет подтвержден после фактического проживания.

Сумма кэшбэка может изначально отображаться неверно, но при подтверждении заказа кэшбэк будет актуализирован.

Кэшбэк не начисляется:

- при оплате эксклюзивными ваучерами;

- за оплаченный заказ с использованием купонов, промокодов.

Reviews on Hotels.com (25)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
16.01.2019

Month, how should cashback be available for withdrawal, and things are still there (((

The review was translated from Russian using Google Translate. Show original Show translation
17.01.2019

Hello Maria!

Thanks for the comment.

We understand how long you are waiting for the cashback for booking. Unfortunately, so far we have not received confirmation from partners. Therefore passed a second request. We hope that the issue will be resolved soon. Our manager will report the results in open request. Sorry for the inconvenience.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.01.2019

Accrued cashback in standby mode for more than 50 days. On the last booking, cashback did not accrue at all! Letishops accrued from their account 600 rubles, although the return should be about 1,500 rubles.

The review was translated from Russian using Google Translate. Show original Show translation
09.01.2019

Hello!

Thanks for the feedback.

Do not worry, please, by your order we sent a request to partners. As soon as we receive the answer, the manager Julia will immediately inform you. In case the partners' decision is positive, we will accrue the rest of the funds to the balance.

Regarding cashback, which is now pending. Hotels.com remuneration is credited within 45-67 days from the date of departure from the hotel. If this time has passed, please inform. We will be happy to help.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.01.2019

Reflects penny cashback, but not large sums. For example, in the history there is a transition to hotels.com, on January 4, where, in fact, she ordered, having already paid for accommodation in advance. However, nothing is even in the charges to the expectation. A decent amount! With every purchase, there is less interest in letyshops!

The review was translated from Russian using Google Translate. Show original Show translation
14.01.2019

Hello!

Thanks for the feedback.

We are sorry that the cashback for your order did not automatically fix. In order to solve the problem as soon as possible, we have created an appeal to the care service on your behalf. Inform the manager of the situation in more detail so that we can help you more quickly.

Looking forward to the answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2018

The store performs its function, but with the accrual of cashback obvious problems. I was not charged and after returning to the support service, she returned only half, and wait for the rest. 2 months have passed, and the second half was never even accrued. I advise you to use another store!

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2018

Hello, Roman!

Thanks for the feedback.

We understand your emotions. At the same time, we ask you not to worry, your appeal will in no way remain unresolved. Now we are waiting for a response from partners. The manager Ekaterina will inform you of the decision as soon as the answer is received.

We hope for your understanding and loyalty.

Happy New Year!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.12.2018

The cashback is displayed in 50% of cases, however, the support of Letishops always solves the problem.

The review was translated from Russian using Google Translate. Show original Show translation
12.12.2018

Alexey, hello!

Thanks for the comment.

We are glad that we were able to help resolve the issue with cashback.

Unfortunately, we have not received information on your orders. Independently we could not find out the reason for non-enrollment. Perhaps this happened erroneously.

It is important for us to resolve these situations, so we turned to partners for help. As soon as there is news, care managers will report the results in open calls.

Let the mood does not depend on the weather. :) Good luck to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.12.2018

Cashback works through time, all other things being equal, it is better to use booking (but there are problems there too).

The review was translated from Russian using Google Translate. Show original Show translation
10.12.2018

Hello Maria!

Thank you for sharing your shopping experience.

We see that the cashback for your recent orders was successfully displayed in your account. For orders that have difficulties, we update information with partners. As soon as something becomes known, we will immediately inform you.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.12.2018

I like this site very much and I often book through it. But, unfortunately, I found a clear pattern of ignoring the cashback 50 \ 50. For the month was the need to book 8 accommodation. So, cashback was not counted for every second booking, i.e. of 8, only 4 were displayed in the personal account. They defended the first — the ignore of the second, the third — passed, the fourth — no, and so on until 8. A clear trend. Everything is fixed. Fortunately, part of the armor with free cancellation, I will try to at least cancel something and book again. And I do everything right, clearly by the algorithm! Dear, control the process with your partner. I hope that everything will work out.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2018

Hello, Roman!

Thank you for sharing your shopping experience.

Be sure to try to understand your situation. Manager Roman sent a request to partners. As soon as something becomes known, it will inform you in circulation.

Thank you for assistance in resolving the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.10.2018

Everything is fine, I book hotels very often, for business trips of employees of my organization. There were several problems, but the support team went to the meeting and resolved the issues. The only minus is that cashback has to wait a long time, but this is probably the case for everyone! Others did not use ...

The review was translated from Russian using Google Translate. Show original Show translation
25.10.2018

Cashback did not appear, they refer to viruses and additional extensions, although they bet only from Letishops, I consider all this as a lottery, because with such an attitude, non-payment of cashback can be attributed to the arrival of aliens! And how can you get a negative answer from your partner, if the hotel is booked with them ... a puzzle ...

The review was translated from Russian using Google Translate. Show original Show translation
25.10.2018

Good afternoon, Timur!

Thanks for the comment.

We turned to our partners for help in understanding the reason for not earning cash back for your order. Received the answer that the order was issued not through our service. That is, at the time of the purchase, our affiliate link could be overwritten. Overwriting may be affected by: switching to other tabs during checkout, the work of third-party browser extensions / programs or devices.

We sincerely hope that in the future such situations will not happen again.

Will need help - be sure to write. Always Glade!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.09.2018

I do not recommend. I tried this service with a connection with increased cashback (I usually use booking). Cashback is not charged. Partial compensation (approx. 15%) of the expected cashback received from Leti, but the full cashback issue has not been resolved, although it has already been 52 days.

The review was translated from Russian using Google Translate. Show original Show translation
10.09.2018

Good afternoon, Cyril!

Thanks for the response.

The reasons for losing cashback can be: the work of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes, or violation of the conditions of the store.

To resolve the issue and clarify the factor that influenced the non-remuneration, a request was sent to the partners. Sometimes, in order to comprehensively understand the situation, it takes more time. This is due to the fact that we work with stores not directly, but through affiliate programs. In order to support you, we compensated cashback partially until partners answered. As soon as the results will be obtained, the manager will report in circulation. We hope in the future there will be no difficulties.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.07.2018

HOTELS had an increased cashback of 12%. Booked two hotels at 13 o'clock and 17 o'clock. One is displayed the other is not. The manager suggested waiting the next day, although a cashback of 12% has a limited effect. The next day, I reported that cashback is not tracked. But it was possible to rebook that day. This is how you can lose cashback and get negative from communication. Unpleasant impression.

The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018

Hello, Alexey!

Thanks for your feedback.

Remuneration for purchases is actually recorded in your account for a day. Before the funds are displayed in the system, we have no opportunity to check in advance whether the cashback will be credited.

We ask you not to get upset, we promise that we will do everything possible to resolve the issue in your favor. Your appeal is kept under control by our manager. As soon as the answer is received, we will immediately contact you.

Alexey, you have been with us for quite a long time, sincerely we hope that you could be convinced of our honesty and openness towards our customers.

Hope for your understanding.

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
11.07.2018

The situation with the accrual of cashback solved. Let it be late, but the cashback was received in full. Thank you very much.

The review was translated from Russian using Google Translate. Show original Show translation
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