Purchases at Gold UA with cashback in Belgium
Reviews on Gold UA (14)
Therefore, we publish only our customers' reviews.
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Delivered quickly by New mail, paid by card, but the cashback was rejected. Incomprehensible store
Good day!
We see that for this cashback you have an open appeal to the care service. We will help you to understand the situation in detail and find out why the deviation occurred.
Sincerely,
LetyShops team
By the way, I forgot to write in the previous review, I received the promised cashback in full. This is just in case, the atoms here write that cashbacks are not paid and because of this they refuse to buy!
Good day!
Keep it up :)
Thank you for shopping with us.
Sincerely,
LetyShops team
I didn't buy what I wanted through letyshops on the store's website, because. the assortment of goods through a regular visit to the gold.ua website and through the cashback service is several times different ...
Hello!
Thanks for the comment.
Unfortunately, we have not previously encountered such situations.
To find out in more detail, we created an appeal to the customer care service on your behalf. We will be grateful if you respond to the appeal and send screenshots confirming the situation. We will contact our partners and try to find out the reason for this misunderstanding.
Sincerely,
LetyShops team
I haven’t made any purchases in this store yet. But if there are problems with cashback payments by stores, then just stop working with them. From this only not satisfied customers anymore, but your reputation suffers !! I read the reviews, and I already didn't want to buy something there. I give an average rating based on the previous comments.
Good afternoon, Anastasia!
Thanks for leaving a comment.
We are very sorry that you have such an opinion about purchases with cashback in this store. We hope that by making your first purchase through our service, you will feel the benefits of cashback. Our recommendations , as well as compliance with the store conditions, which can be found on the store page on our website, will help you to successfully receive a reward.
If you have any questions, please contact us. We wish you a pleasant shopping!
Sincerely,
LetyShops team
I made 2 purchases through cashback, for the first small purchase they accrued almost no problems, with the second purchase I had to dance with a tambourine, but still they accrued almost half of the amount, nice, good feedback, thanks
Good day!
Thank you for sharing your shopping experience with cashback.
Reward rejection situations are really frustrating. To clarify the details, a request was sent to partners. Thank you for the information provided in the appeal. Unfortunately, a negative response was received. As far as possible, we compensated part of the cashback from the company's funds. We sincerely hope that there will be no difficulties in the future.
If you need help, you can always contact us. Enjoy your shopping!
Sincerely,
LetyShops team
For two and a half months, the gold.ua store could not charge the cashback or provide information about why the cashback was not credited. When buying a product in the store, there was no certificate for a diamond, which is why I had to go again. Very poor service.
Good afternoon, Dmitry!
Thank you for your comment. We are very sorry that this situation has arisen. For some technical reason, the reconciliation is not performed and the remuneration for your order has not yet been received. We always try to meet the needs of users, so we credited the cashback as a bonus. We hope that soon the reward for the order will be transferred to us.
Thank you for shopping with us)
Sincerely,
LetyShops team
The promised time of waiting for cashback from the mangazin is up to 20 days. More than 40 days have passed since the date of purchase, there is no cashback. Letyshop's care service says there is no response from the store. Cashback more than 500 rubles. The store has special offers. A very large discount, which is valid only today, but is extended every day. When buying a product in the store, there was no passport for a pebble. I had to additionally go to the store in a few days.
Good day!
Thank you for your feedback. Dmitry, we ask you not to worry, cashback will certainly be credited to your balance. Unfortunately, the status of orders does not have time to change within 20 days. We clarified the information with partners and found out that the processing time for orders has increased. We will try to update the information on the site soon.
Your appeal is taken under control by the manager Julia, and if within 7 days, the order status does not change, she will contact you and resolve the issue.
We hope for your loyalty and understanding.
Sincerely,
LetyShops team
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