Purchases at Gepur with cashback in Belgium

Svetlana, good afternoon!

Thanks for the comment.

We understand how unpleasant situations are when the reward is not fixed in your personal account. Always happy to help :)

Here are some tips to keep your cashback safe in the future:

- disable third-party extensions and blockers in the browser before placing an order;

- follow the conditions on the store page;

- adhere to the basic rules of purchases.

Help will be needed - be sure to write.

Respectfully,
LetyShops team

Hello Anna!

Thank you for your feedback.

Cashback confirmation is based on the information we receive from partners. Sometimes they need more time to process data on the order and transfer them to us. Sorry to make you wait a lot for cashback. We hope this does not happen again. At the moment, the cashback for your orders is in the "Enrolled" status.

There will be additional questions - write. We will be happy to help.

Respectfully,
LetyShops team

Hello Irina!

Thank you for making purchases through our service :)

According to the data from your account, cashback is credited to the balance within the maximum terms.

There will be questions - write, we are always in touch.

Respectfully,
LetyShops team

Good afternoon, Gulnara!

Thank you for writing to us. Indeed, our extension is not activated on the Gepur store page. We are fixing this error. In the meantime, to get cashback, please go to the store directly from our service.

Hope for your understanding. Have a nice day!

Respectfully,
LetyShops team

Hello!

Thank you for your comment. It’s nice to inform that the cashback for the order has already been credited to your balance automatically according to the data from the store.

Help will be needed - contact. Have a nice day!

Respectfully,
LetyShops team

Good afternoon, Marina!

Thank you for your comment. At the moment, there is a problem activating our extension on the Gepur store website. Our tech. the department is already dealing with it.

To get a cashback you need to make a direct transition to the store from our service and place an order according to the rules for making purchases with a cashback: https://letyshops.com/pravila.

If you have any questions - write, we are always open to dialogue.

Respectfully,
LetyShops team

Hello, Elena!

Thank you for writing to us. We will certainly help you figure out the reason for not paying cashback and will do our best to resolve the issue.

An appeal # 1340850 to the care service was created on your behalf. You can answer the appeal through the "Help" section of your personal account.

Respectfully,
LetyShops team

Good afternoon, Catherine!

Thank you for your comment. Indeed, there is a problem when activating cashback in this store. Our tech. the department is already dealing with it. To receive a cashback, you must make a direct transition to the store from our service.

To minimize the risk of losing a cashback, please do not forget about the rules for making purchases with a cashback: https://letyshops.com/pravila. Have a nice day!

Respectfully,
LetyShops team

Hello Anastasia!

Thanks for writing about this issue.

Information has already been transferred to the technical department and in the near future our specialists will deal with its solution. You can make purchases by making a direct transition from our website.

The cashback for your orders for April 28 is already displayed in your account.

We apologize for the temporary inconvenience.

Have a great weekend!

Respectfully,
LetyShops team