Purchases at Фокстрот UA with cashback in Belgium
- оплачені карткою Monobank (в період промо Фокстрот UA і цього банку, в такому випадку кешбек виплачується тільки на стороні банку);
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо).
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Reviews on Фокстрот UA (246)
Therefore, we publish only our customers' reviews.
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I bought a refrigerator with increased cashback. Everything is fine, within a month there was confirmation. Thanks Foxtrot and Letyshops!
Hello!
Thanks for the feedback :)
Congratulations on a wonderful and useful purchase!
The LetyShops team
When there is an increased cashback promotion, Foxtrot always refuses cashback. Both times I have increased cash-back in this store - only through disassembly. And it’s not a fact that they recognize it through a complaint a second time, I’m waiting for an answer. The first time they didn’t recognize it, and in my opinion Leti himself compensated for something.
Tatyana, have a good day!
Of course, we don't want any confrontations. We try to solve everything honestly and fairly. :)
We do not cooperate with the store directly, but through partners. Neither the rate of cashback nor the amount of the product affects the recording of information in the system.
Cashback can be lost by mistake or due to an incorrect purchase processing algorithm. We sent a request to the partners to return the commission and clarify the reason for the loss.
A manager will contact you in the "Help" section and follow up on the situation. :)
The LetyShops team
It is a bit inconvenient in the store, if you choose a lot of products, the self-pickup option disappears, but they don't write about it anywhere.
Hello!
We advise you to contact store representatives for advice on possible ways to deliver the product you liked :)
The LetyShops team
Everything is fine, I bought a laptop and received a good cashback within a month.
Ivan, congratulations on a good purchase! :)
I checkout the goods for the second time and the cashback is credited only with the help of letyshops managers, it has never been automatically credited
Good day!
Leslie, thank you for applying. Partners confirmed the purchases through our service and transferred the commission.
Please place orders within an hour after the transition, without opening other pages and tabs. It is also important to disable third-party extensions if your browser has them.
Team LetyShops
My cashback was stubborn. Thank you Lety Shops helped! The purchase was found and the cashback was credited.
Review 1: If I could, I would put a minus. Do not mess with these scammers, do not waste time and money.
An order with cashback is split into two orders, since one item was out of stock. The order is partially delivered, the second item has been waiting for more than a week. I took it myself from the store a week later, I had to go twice: the goods were lost, the order was canceled, a new one was created. I received the entire order three weeks from the date of the order.
Cashback is, of course, lost. An application was submitted, more than a month of searching, and as a mockery, a cashback was charged on a second item worth UAH 1300, while on a product worth UAH 10,000. cashback, of course, is not credited.
And all the way I heard only one thing from various Foxtrot personnel: "Sorry, we can't do anything."
I can only say thank you to the manager Masha that the first product was delivered on time, despite the fact that it was delivered on a different date with a delay from the one originally specified when ordering.
This was my last order at this "store". With such an approach to customers and such "kiddies" that with delivery, that with cashback, I not only cannot recommend them, I advise everyone to bypass the tenth road
Review 2: I will add to my past comment that after the intervention of the Letty Shops team, the same bonus was added. Many thanks to the Letty Shops team for this! Foxtrot a wish to learn how to work correctly with modern tools for increasing sales and, first of all, soberly measure the capabilities of their logistics with the size of the sales funnel they are trying to generate.
Good day!
The store has established itself as a responsible partner. We're sorry you had such a customer experience when placing an order.
Thank you for applying for cashback. Partners transferred the commission for the order and the cashback is fully credited to the balance :)
LetyShops team
Problem shop. Every order with difficulty. Lost orders in the system. Cashback was not automatically confirmed. Because of this lety did not charge me a ticket to participate in the draw.
Hello!
Cashback is calculated automatically if the store conditions and the purchase algorithm have not been violated. We are also interested in successfully fixing the order.
After submitting the search application, the cashback was credited to the balance. According to the manager in the appeal, according to the terms of the promotion, the ticket is attached only for purchases that automatically appear in the personal account.
We often hold promotions so that more users can receive nice prizes and gifts :)
The LetyShops team
