Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
I bought at Foxtrot 3 times, of which two times the cashback was not tracked, and the first time there was a limit on the card (when the limit was triggered, the purchase was tracked, and when the limit was removed and tried a minute later, no. The second time I bought two goods in a row with a difference of about an hour, the first product was tracked, the second was not. I placed a request, letishops fully refunded one of the orders and partially the second. The store itself refused to refund, said that I followed the wrong link :) Conclusion: if you want cashback to be tracked and click on "topics "Do not buy links in foxtrot.
Hello Alex!
Thanks for the comment.
It is a pity that such a situation has occurred. Unfortunately, none of us is safe from rewriting the affiliate link during checkout. To reduce the risk of such cases to a minimum, we recommend disabling all third-party extensions, making purchases within the same browser session, not going to other tabs and not clicking on links from the Internet. We hope that such difficulties will not be repeated in the future.
If anything, you can always contact us. We will be happy to help in any situation.
Have a great day!
Sincerely,
LetyShops team
Cashback is an extremely tight store. I bought a gift for my family on NG, expensive, albeit actionable. With cashback. Before that, I hadn't bought anything at Foxtrot for a long time, because there was a period when they practically left our city. When they returned, there were no significant differences from other large (greedy) retailers. Before NG, I was tempted by an increased cashback from Nowhere was it indicated that promotional products were not compatible with cashback. As a result, a month later I received a message that the cashback was declined. There are no complaints about the LetyShops Care Service, they treated it correctly and with attention, it may even be possible to defend cashback with their help, but with equal prices in other stores in Foxtrot, I probably will not buy, and I will not recommend it to others, since there is no difference and there is to be dishonest and, petty redneck!
Eugene, good afternoon!
Thanks for the comment.
We are sorry that the cashback for the order was declined. Since the amount of remuneration is quite large, it is important for us to get an answer from partners. Alas, he has not yet entered. The delay is due to the fact that we do not work directly, but through special programs.
Please do not worry about this - we will try our best to help.
See you soon in the spring;)
Good luck, pleasant shopping and great mood.
Sincerely,
LetyShops team
I bought a washing machine at Foxtrot. I designed it through your service. A month later, I received a notification that the cashback was declined. In my office I did not see such an order number at all. In an appeal to the store, I was told that the order was reissued, but that order was canceled. And it turns out that I kind of refused to buy. I don’t know what to do, how to decide.
Good day!
Thanks for the comment.
We understand that you received the goods, and in fact the purchase took place. However, the payment was made for a completely different order. We did not receive a reward and the cashback was declined.
I'd like you to feel all the benefits of using our service. Cashback is credited to your balance as a bonus.
Please follow the recommendations and do not forget about the conditions on the store page on our website.
Thank you for being with us :)
If you need help - be sure to write. Have a great day!
Sincerely,
LetyShops team
I had no problems with calculating cashback from Foxtrot, just over two weeks and cashback on my account. I'm happy with everything.