Purchases at EVA.UA with cashback in Belgium

I received the order as quickly as possible. Delivery was paid by the store. The product is intact. I will test. I'm waiting for cashback.

Cashback is credited almost always, wait about 30-45 days. Everything returns fine

The site is very dull, it is unrealistic to enter filters that show products that are not available. Unable to select something when search filters do not work correctly.

Very bad. I made an order, paid. Cashback is not credited, it is written in the status of a kebek - they turned to the store, wait up to 3 months. Some kind of nightmare

Awful store, contacted only a week later to clarify that the goods were out of stock. Ultimately, the gift will not have time to arrive in the new year. Of course, cashback is not credited, but this is exclusively Eve's fault.

Cashback was credited once without any problems. Now "no product" searched for it for 2 weeks

The order arrived within 3 days, the goods came to the store where I planned to pick them up, all the goods are good, there are no complaints about the cashback, it is still being processed, but there is still time until the announced deadline.

An extremely bad store, reshapes orders at its discretion, which is why cashback disappears. Does not send orders for 2 weeks, contacting the support service does not bring any result. They work very slowly and unprofessionally, the client is nobody for them. Also, be careful and attentive when paying with cards on the site if you have a cashback for their category. They can return the payment and withdraw it again (but in another month, when you may not have a cashback for their category). I got into this with them when paying with a Monobank card, when in November 2020 they had a partner cashback of 11%, they waited for December, returned the money for the order, and immediately removed them again, but without the cashback. Very low. I highly recommend not buying anything from this store!