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Purchases at EVA.UA with cashback in Belgium

Waiting time for crediting cashback
Average waiting time for cashback: 65 days
Maximum waiting time for cashback: 130 days
Information and conditions
4.8%
За оплаченный заказ нового пользователя магазина Eva UA
2.2%
За оплаченный заказ постоянного пользователя магазина Eva UA

Reviews on EVA.UA (92)

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20.01.2021

Very bad. I made an order, paid. Cashback is not credited, it is written in the status of a kebek - they turned to the store, wait up to 3 months. Some kind of nightmare

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2021

Good day!

We have not received information on your order. To understand the situation, a request was sent to partners. Most applications are processed much faster. Please wait a bit :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.01.2021
Made an order, immediately confirmed ... waiting for the goods
The review was translated from Russian using Google Translate. Show original Show translation
08.01.2021
why write that the goods did not come, the store is bad ?? write on the case, comment on the accrual of cashback, and not the store's problems.
The review was translated from Russian using Google Translate. Show original Show translation
06.01.2021
If the product is in stock, then cashback comes in 65 days
The review was translated from Russian using Google Translate. Show original Show translation
27.12.2020

Awful store, contacted only a week later to clarify that the goods were out of stock. In the end, the gift will not have time to arrive in the new year. Of course, cashback is not credited, but this is exclusively Eve's fault.

The review was translated from Russian using Google Translate. Show original Show translation
27.12.2020

Good day!

Tanya, it's a pity that it happened :(
If you have any questions about the cashback for the purchased order, we are always ready to help.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2020
the order came within 3 days, dissatisfied with the fact that the mascara I ordered was started))
The review was translated from Ukrainian using Google Translate. Show original Show translation
18.12.2020

Cashback was credited once without any problems. Now "no product" searched for it for 2 weeks

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2020

Good afternoon, Ekaterina!

We are glad that you are buying with cashback. :)

For questions about product availability or delivery, we recommend contacting the store's support service. We are confident that managers will help in the situation.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2020

The order arrived within 3 days, the goods came to the store where I planned to pick them up, all the goods are good, there are no complaints about the cashback, it is still being processed, but there is still time before the announced deadline.

The review was translated from Ukrainian using Google Translate. Show original Show translation
11.12.2020

An extremely bad store, reshapes orders at its discretion, which is why cashback disappears. Does not send orders for 2 weeks, contacting support does not bring any result. They work very slowly and unprofessionally, the client is nobody for them. Also, be careful and attentive when paying with cards on the site if you have a cashback by their category. They can return the payment and withdraw it again (but in another month, when you may not have a cashback for their category). I got this way with them when paying with a Monobank card, when in November 2020 they had a partner cashback of 11%, they waited for December, returned the money for the order, and immediately removed them again, but without the cashback. Very low. I highly recommend not buying anything from this store!

The review was translated from Russian using Google Translate. Show original Show translation
11.12.2020

Good afternoon!

Igor, we have not seen massive re-ordering in this store. Perhaps this is due to some technical issues.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.12.2020

Cashback did not appear, after the creation of the application "went to look" and did not come after 10 days. Lately, the disgusting work of Letishops, only cashback for Ali comes. Foxtrot, Eva, Book24 - nothing appeared.

The review was translated from Russian using Google Translate. Show original Show translation
08.12.2020

Good afternoon!

We are also interested in calculating cashback. Loss can occur in the event of a violation of the purchase algorithm or an error in data transfer.

All requests for cashback will be processed automatically. Please track the status in your personal account.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.12.2020

I can't understand what the problem is: the declared cashback amount does not coincide with the credited one. Of the two already credited cashbacks, both with an almost doubled amount ((In addition, the last three purchases (not only on Eve) did not appear in the order list at all), I submitted applications, I am waiting for an answer. But the credits of these incomprehensible deposits remained (Service The store most likely works on lunar cycles: sometimes orders are sent unexpectedly quickly, sometimes I wait a week without news until I call the hotline myself.

The review was translated from Russian using Google Translate. Show original Show translation
08.12.2020

Good afternoon!

Oksana, in order to understand the cashback issues, created an appeal to the care service. We are waiting for your message in the "Help", "My requests" section.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.12.2020

11/27/2020 made an order and payment, a week later the representative of EVA called and said that the goods could not be sent because they were out of stock, arguing that the suppliers did not provide them with this product)) Although the website displayed that the product was in stock It turns out they used my funds ...

The review was translated from Russian using Google Translate. Show original Show translation
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