Purchases at Цитрус UA with cashback in Belgium

The same bullshit fell for 10%, I made only one order yesterday, I paid for all the rules, there was a cash back in anticipation. But here is a miracle today in my orders 5 orders, 3 of which are closed. I called to clarify what kind of garbage: "oh, sorry, we sent it from another warehouse" ... I said that the cashback will not be confirmed for me, it is tied to the order, we will do it with cashback, but as if I have to re-order and no longer 10%. Now I think to return the roofing felts to the store and let them return the money as soon as the parcel arrives, if you can get involved in this divorce. In general, do not get fooled by citrus cashback, they will try not to return it by any means -_-

An offer of 10% came for the purchase of any product in citrus, I decided to buy an inexpensive TV for my parents, before I called to clarify about the availability, they returned 100 UAH for bonuses as they recently burned down and said we will minus and in the end they did not take anything away, well, fig with him .. paid, and then they say that the product is out of stock ((they offered 100 UAH compensation for the bonus and offered to choose something else, wait for a competent call from the employee. They called back, said wait for your money! The meaning of your bonuses, disgusting service (((Really you cannot set up the leftovers of an online store with a warehouse ((already my second negative experience with this store.

Reviews below were justified - Citrus does everything not to pay cashback, especially if the goods are expensive. Yesterday I found out in the offline store if there is a Samsung Note 9, they said there is. Of course, I ordered it through the site to get 2000 UAH of cashback, but I indicated another store where it was more convenient for me to pick it up, and also left a tick "Do not call back" so that these shortcomers do not change anything in the order. And what a miracle, in the morning the operator called me and said that there is only a shop window and she cancels the order. The question arises to Citrus: then what old man do you sell it for 20,000 UAH if it is unpacked? in other shops, this phone cost ≈ 18,000 The conclusion is: buy in Citrus with cashback - it's like roulette, maybe lucky, and maybe not

Horrible service of the store, it is clear that sellers are specially tuned in order to fool the heads of customers. After reading the comments, I think there is no need to repeat myself. Highly not recommended! On the hotline, a bunch of customized reviews for virtual bonuses.

The store cancels orders at will (I have canceled 3 out of 5), and changes the order numbers. Sami without asking. Even when I warn you several times that I need exactly the orders I created and that this is due to cashback, it does not help. The managers' qualifications are very low. And the director of the store (Ocean Plaza, Kiev) himself pretended to hear about Letishops for the first time and did not want to settle the situation with the changed order numbers. The impression is extremely negative. I used this store when it was "small" enough and I liked it, but now it is developing well, rents spacious areas for stores and, probably, for this reason, I stopped treating customers with respect and care. Hotline has 30% negative reviews. Highly do not recommend this store !!!

My message is another confirmation / informing!)) And again I was faced with the fact that Citrus, under an invented pretext, cancels and renews the order. When I faced it for the first time, I just thought I did something wrong, I forgot to activate cashback or something like that. But over time, I began to use the site more actively and I certainly figured out what and how))) Once again, wanting to buy a product, I activated cashback, the coveted notification from Letyshops "Order in Citrus UA Waiting for" came from Letyshops. I have verified the order number, made sure that this attempt will be successful. But then a "miracle" happened, I go to Citrus, pick up the goods, then I check the order number on the website, check it with the order number in Letyshops, but they are different))) The conclusion is simple: Anyone who wants to get cashback better look NOT towards Citrus!

the order was placed, but the cashback was not displayed

Ahah, Citrus - cancel orders that were created with cashback and recreate new ones. The payment was selected upon receipt in the store - TOTAL when you pay for the goods - the cashback will not be credited, since you will in fact pay for a completely different order number and not the one that was made with the cashback. http://joxi.ru/eAONYPET9NNRK2