Purchases at Цитрус UA with cashback in Belgium

If you do not want to spend a lot of nerves because the store almost immediately cancels the order and asks you to create a new one, then do not buy from this store. I don't understand why they went to letishops in the first place, since they don't have established processes within the company. I ordered from them several times over the summer and each time I had some trouble with them. The cashback simply didn't show up for inexplicable reasons, then you can't pay with Google Pay (still can't, they could fix this problem, but they don't care about customers), then they constantly cancel your order without warning you. The impression of the store was very spoiled. I will not take anything from them again.

I did not like the negligent attitude to the order. First of all, the very expensive delivery by new mail was not announced, instead of telling the cost of delivery and arranging a self-pickup from the store, the operator tried for 5 minutes to find unnecessary insurance for the phone. The delivery of the phone (1 kg and costing ~47 thousand hryvnias) cost about 400 hryvnias. Secondly, instead of a warranty card, the phone was sent a warranty for headphones that I did not order, my warranty was not sent. Maybe it's just a mistake, but it was possible to check whether the order was filled properly. It's amazing how you can not notice the 3-digit number in the warranty card and the 5-digit number in the check that is attached next to it. And last but not least, they did not charge double cashback because the order was not registered with the service, although I have been using LetyShops for several years and this is the first time I have encountered such a situation. Thank you that LetyShops reimbursed at least half of the cashback.

I recommend this store! Increased cashback came without any questions! Even the order number was changed because the product was in another store in the city, but the cashback came anyway. 1.5 months have passed. I took the goods through payment in installments, and the bonuses go to the account of the citrus itself. You can't find a better store! And I also want to thank Citrus support for prompt responses. (Namely manager Maya).

It is surprising that this store is given a bad rating. But my husband and I made 3 purchases of Apple products with increased cashback due to payment in installments, and everything arrived! I recommend!!!

Everything is great, in 90% of cases the store confirms the cashback, and when it refuses, Letyshops always resolves the situation in favor of the client:) Thank you!

I ordered an iPhone with payment in installments. I specifically created an order through LetiShops for cashback, since the purchase is not cheap. There were certain misunderstandings with the order, since at first the color I needed was not available at the nearest store, the order was canceled, a new one was created, and I already agreed that my design bureau would be lost. I was very surprised when I recently received a notification that the cashback for this order was confirmed. Nice store, I often buy equipment in it.

I constantly make purchases in this store, get cashback for Letishop, get cashback from the store itself. I withdraw cashback from Letishop, I make purchases for cashback from the store. Minor flaws or overlays, as elsewhere. In general, everything works well. I see a lot of negative reviews here, judging by the context, the people who write them approach the issue too superficially and do not delve into the details of the services provided by Letishops and Citrus, which is why a negative experience arises. Be careful, find out the conditions before making a purchase and you will have a more positive experience.

I bought a smartphone zte 2019 bled a7 in 2020, it is no longer updated. Selling the left is not licensed, but so far it works, only there are no updates for a year.

Cashback for the unicycle received

I wanted to buy a new iPhone. They called back from citrus and offered to buy a phone from the window at the price of a new one! Bravo!

I placed an order, cashback appeared on the site, I have been using the phone for three months now. But only now I noticed that the cashback was rejected. In the personal account, two orders, one with cashback canceled, and the other with the same product, for the same amount - fulfilled. Where did the second order come from and why was the cashback rejected?

I ordered a phone. Everything is fine. The son has been using it for a week now and everything works. Only the cashback did not come.