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Don't forget about Cashback rules and advices

Purchases at Читай–Город with cashback

Time for crediting cashback
Average waiting time for cashback: 32 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
4.5% За оплаченный заказ
2.5% За оплаченный заказ с использованием купона

Reviews on Читай–Город (65)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
17.01.2019
After reviewing the reviews and recommendations, I made an order online for the website of the Letishop. Paid order picked up in the near Chitaygorod. Kashu accrued 25 days (taking into account the New Year holidays). All in garlic.
The review was translated from Russian using Google Translate. Show original Show translation
14.01.2019

I spend quite a lot of money on books, comics, and manga in the Read-City shop. Until recently, there were no problems with cashback. Of my last four orders in Chitai-City, two cashbacks were credited, but were rejected afterwards (thanks to Letyshops for confirmation) and the third order was credited and is still waiting, but most likely it will also be rejected. With the fourth order, everything is really bad, because I did it twice (payment upon receipt and payment online) and in both cases the cashback was not even credited. And I don’t even know whether to write an appeal to support, because formally there is a rule (when using promotional codes, coupons, discounts, bonus points and accumulative programs that we don’t have on the site, or when paying with a cashback or bonus program bank, cashback may not be credited.) But earlier the use of Chitai-City Coupons, the use of their bonus points and the use of a card with a cashback did not in any way interfere with the charging and subsequent confirmation of a cashback. The store itself is good, but it is in the cashback part that something either broke or did not change for the better.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2019

Alexander, hello!

Thanks for the comment.

I am pleased to inform you that the cashback for the last order was credited automatically.

We want to tell you more in detail with the use of promotional codes. In the Chitai-City store, their use only affects the cashback rate, not the display.

The rejection of remuneration may be affected by: non-compliance with the conditions published on the store page, visiting third-party sources during the check-out, the work of extensions in the browser that have the ability to overwrite our affiliate link. Perhaps, at one of the stages of placing orders, our link was changed, so the cashback was rejected. Of course, we do not exclude technical failures.

Regarding the order, the cashback for which was not fixed, we wrote a request to the partners, and we will try to understand the reason for non-accrual. We do not cooperate directly with all stores / services. Waiting for a response is about 4 weeks. As soon as the information arrives, we will contact you in open request # 1535173.

Thank you for shopping with us :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.01.2019

Not for the first time I buy books through Chit-City. And never a cashback was reflected. It seems that he is here only for zaanuhi.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2019

Hello!

Thanks for the feedback.

We are happy to help you understand the reason for not earning cashback for orders. However, we can not do without your help. Please respond to appeal # 1528296, which was created through your account, in the "Help" section.

We expect an answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2018

made the order cashback did not appear

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Hello, Ruslan!

Thanks for the feedback left.

We will do our best to sort out the situation. To do this, create an appeal to the service of care. You can find it and answer it in your account, in the "Help" section - "My downloads".

We hope for an answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.12.2018

I made an order by paying online. The cashback for enrollment is displayed. Subsequently, I took the order and a few days later I received a notification that the cashback was rejected. At the same time, I am absolutely sure that I made the transition to the store site correctly, did not use promotional codes, and that I don’t have any blocking extensions in the browser. Thanks to the help of LetyShops employees, I was still credited with cash from neighboring funds. However, after reading reviews about the store, I made sure that the store apparently rejects cashbacks (especially when paying online), because cashback rejection is very common for customers who fulfill all conditions.

The review was translated from Russian using Google Translate. Show original Show translation
14.12.2018

Anna, good afternoon!

Thanks for the comment.

Information about the rejection of cashback transmits us an online store.

The fee was refused because it was paid to another source. This means that our affiliate link has been overwritten.

This could happen if during the registration third-party tabs were opened, the transition was made via another link, a third-party promotional code was used or an extension was installed in the browser that overwritten our affiliate link. We understand that you were counting on a bonus, so they helped with the accrual :)

In order not to face such a situation in the future, please follow the rules of purchases with cashback and conditions that are posted on the page of each store.

There will be additional questions - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.12.2018

Order made. Cashback did not appear.

The review was translated from Russian using Google Translate. Show original Show translation
02.12.2018

Good afternoon, Eugene!

Thank you for report.

It is a pity that the purchase was not fixed. To address the issue and a detailed consideration of the situation of no cash back for orders, an appeal was made from your account to the care team. You can get acquainted with it on the tab "Help" - "My downloads". We hope to get information to help understand the situation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.11.2018

I made an order in the Read-City store for the first time, I had no coupons. But the cashback charged the store as an order for a coupon, two times less in fact. Therefore, the next time I choose another store.

The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

Hello, Alexandra!

Thanks for the comment.

The cashback in the read-city store is not fixed, but depends on whether you are a new or regular customer. For some reason, the partners gave a reward for your order at a rate, as for the regular customer.

We see that the issue of calculating the difference of funds has already been resolved.

There will be questions - write, we will be happy to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.11.2018
The cashback store was also canceled, the issue was resolved promptly, the cashback was accrued. Thanks you.
The review was translated from Russian using Google Translate. Show original Show translation
15.11.2018
all perfectly. cashback credited after a month and a half. I am happy) thank you)
The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018
Thanks to the staff for the accrued cashback, it was my first order in the read-city and apparently something went wrong :) the store itself is certainly recommended, the book was brought, the children are happy, I will buy more.
The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018

Two life hacking will help to avoid disappointment when working with Chita City: 1) When choosing the method of payment for the order "on the site" at the time of placing the order, the cashback is charged, but later will be rejected by the store, even if the goods are successfully received. Choose only the "upon receipt" payment method; 2) It is not necessary to start a purchase with an empty basket to accrue cashback. You can fill the basket in advance, and after activating the transition to the site for cashback, it is enough to add at least one more item to the basket (you can from the "favorites"). Cashback for FH is confirmed for a long time, more than a month, but 100% is always confirmed.

The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018

Alexey, good afternoon!

Thank you for sharing your cashback experience.

You described an interesting case about fixing and rejecting orders. Payment method should not affect the transfer of cashback. An error may have occurred.

See that you have contacted our care team about the declined cashback, and the issue is resolved.

There will be questions and suggestions for the service - be sure to write.

Warm autumn :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2018

I want to thank the staff for the cashback accrued from their own funds, but I would like it to be done directly by the store itself and to share the reward ..... stars for the employees ... not the store, unfortunately ((((

The review was translated from Russian using Google Translate. Show original Show translation
04.10.2018

Good afternoon, Maria!

Thanks for the comment and thanks.

For our part, we turned to the manager who is responsible for cooperation with the Chita-City store and try to find out the reason for losing the cashback, but in order for you not to wait for a response for a long time, you confirmed the cashback without waiting for a response.

As soon as we receive a response from the partners, our care manager will report the result.

If you have any questions - write. We are very friendly :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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