This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback:
40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
6.5%19.5%
За оплаченный заказ нового пользователя на сумму до 10 000 рублей магазина Book24
3%9%
За оплаченный заказ постоянного пользователя на сумму до 10 000 рублей магазина Book24
460rub1380rub
За оплаченный заказ на сумму от 10 001 рублей
Важно! Кэшбэк не начисляется за заказы c использованием некоторых промокодов. Подробную расшифровку промокодов смотрите здесь.
Reviews on Book24
(107)
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Good day. I made an order in the store 06/18/2018, but the cashback is not displayed.
The review was translated from Russian using Google Translate.
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LetyShops
14.07.2018
Good day!
Thanks for the feedback. We will be happy to help you understand the reason for not earning a cashback on your order. But without your help, we can not cope. An appeal to the care service has been created on your behalf. You can respond to the request through your personal account, the "Help" section or the email address to which the account is registered.
Looking forward to your reply.
Respectfully, LetyShops team
The review was translated from Russian using Google Translate.
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Никита Канев
Rating
26.06.2018
Lalal 3 orders worth over 10,000, cashback not affected /
The review was translated from Russian using Google Translate.
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LetyShops
10.07.2018
Hello Nikita!
Thank you for reporting the situation.
In order to understand the situation, we created an appeal on your behalf. We will be grateful for the answer. Be sure to try to help.
Have a nice day!
Respectfully, LetyShops team
The review was translated from Russian using Google Translate.
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purygin81
Rating
19.06.2018
Ball made an order for 928 p, but the cashback was not displayed in your account, only transitions.
The review was translated from Russian using Google Translate.
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LetyShops
19.06.2018
Hello!
Thank you for writing.
Do not worry, usually cashback is recorded in your account within a day from the date of registration.
We created a customer service call on your behalf to monitor the display of funds. If any difficulties arise, we will definitely try to help.
Have a good evening!
Respectfully, LetyShops team
The review was translated from Russian using Google Translate.
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Зоя
Rating
16.06.2018
Wonderful store! Orders made about 10, and cashback is charged within 14 days. The store works with a lot of promotions, and a bunch of nice bonuses. Became such a well-read!
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Даша
Rating
16.06.2018
Great store! The package with the books went to the Arkhangelsk region all day 4, no more, and after a couple of days they accepted the cashback Plus, the store itself liked it - more or less adequate prices, you can always get into different promotions and sales, give their own bonuses and still accept “Thank you” from Sberbank !
The review was translated from Russian using Google Translate.
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Анастасия Царева
Rating
09.06.2018
Thank you. Have a nice day.
The review was translated from Russian using Google Translate.
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Анастасия Царева
Rating
01.06.2018
Good day. The order was made in the amount of 1500 rubles, but the cashback was not displayed in your account, only transitions.
The review was translated from Russian using Google Translate.
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LetyShops
02.06.2018
Hello, Anastasia!
Thank you for your feedback.
According to the data from your account, you have a cashback for an order in the amount of 1,540 rubles from this store. If you have any difficulties with any other order - please write to us, we will try to help.
Have a nice shopping!
Respectfully, LetyShops team
The review was translated from Russian using Google Translate.
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Татьяна
Rating
31.05.2018
All perfectly! Cashback came a week after order payment.
The review was translated from Russian using Google Translate.
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Марина Илларионова
Rating
29.05.2018
Hello. I made an order on May 23, the transition was taken into account, but the order was not displayed in my account
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LetyShops
30.05.2018
Good afternoon, Marina!
Thank you for your feedback. We are very sorry that the cashback for the order is not displayed in your personal account.
The process of fixing orders and charging cashback automatically according to the data from the store. If at registration of the order our affiliate link is fixed, the order automatically goes to our system. For the successful accrual of cashback, it is very important to adhere to the rules of making purchases with cashback , as well as the conditions that are published on the store page.
An appeal to the service of care was created on your behalf in order to understand for what reason the reward was not fixed and help in this matter. You can respond to the appeal through your personal account, section "Help".
Looking forward to hearing from you.
Respectfully, LetyShops team
The review was translated from Russian using Google Translate.
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Светлана
Rating
26.05.2018
Cashback did not appear after the transfer and payment.
The review was translated from Russian using Google Translate.
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LetyShops
26.05.2018
Svetlana, hello!
Thanks for your feedback.
We are glad to please you that the cashback for the order has already been displayed in your account on the tab "Orders and Finance". Remuneration is usually fixed within 24 hours. There will be questions - write, we will be happy to prompt.
Respectfully, LetyShops team
The review was translated from Russian using Google Translate.
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Антон
Rating
25.05.2018
The cashback did not appear, the order was issued through a mobile application.
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LetyShops
26.05.2018
Anton, hello!
Thanks for the comment.
The reasons for losing cashback can be: the work of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes, or violation of the conditions of the store.
To help you understand this situation, we have created a call to help desk on your behalf. You can get acquainted with it and give an answer in the section "Help" - "My downloads".
Respectfully, LetyShops team
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Марина Мельник
Rating
23.05.2018
Everything went well, thanks for saving)
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