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Don't forget about Cashback rules and advices

Purchases at Book24 with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 23 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5.5% За оплаченный заказ нового пользователя на сумму до 10 000 рублей магазина Book24
2.5% За оплаченный заказ постоянного пользователя на сумму до 10 000 рублей магазина Book24
1.25% За оплаченный заказ с промокодом/без промокода, на сумму от 10 001 рублей
1.25% За оплаченный заказ с любым промокодом

Reviews on Book24 (130)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
01.10.2019

The feedback is not enough ... it's time to arrange a holivar all over the Internet and go to the competitors, because the requests for non-cash cashback are closed, they write that he closed himself .. impudent ... Cashback, when providing all the requested information, screenshots. evidence, do not accrue. One obscene abuse. This is proletishops ... all .. bottom site. http://images.vfl.ru/ii/1569929288/17b308db/28035876.jpg

The review was translated from Russian using Google Translate. Show original Show translation
02.10.2019

Hello, hello

Sorry, please, for the inconvenience. The appeal was closed by mistake. Deliberately closing it is not in our interests, because the issue has not been completely resolved. So far, we are waiting for an answer from partners in lost cashback.

We always try to resolve the issue to the benefit of each user. We hope you can see this many times.

There will be news on your order - be sure to let you know in circulation # 1768166.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.09.2019

It’s good that I came here to read reviews before paying: o I believe that the sign of a good service is not a promise to deal with the problem of your customers, but the specific result of this hearing. A bunch of negative reviews and everything on one topic, and what was decided there - not a single message: \

The review was translated from Russian using Google Translate. Show original Show translation
29.09.2019

Yuri, good afternoon!

Each situation is individual, therefore, the solution of user questions occurs directly in the appeal of the "Help" section. None are left without attention :)

To successfully receive cashback, we recommend that you familiarize yourself with the terms of the store, as well as the rules for making purchases with a cashback .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.09.2019

The store accepts orders and sends them, but the flight shop simply does NOT return cashback for these purchases ... it’s deaf to customer comments, all reviews say it, it’s blind to purchases in beech24 .... The purchase has already been sent, I will receive it tomorrow, but the purchase is not visible ... spanshops, isn’t it a shame? this is not a service, this is roulette, a casino where the administrator always wins, you are crooks ....

The review was translated from Russian using Google Translate. Show original Show translation
27.09.2019

Alexander, good afternoon!

We are always honest with users and are ready to understand every situation of losing cashback. By your order, we turned to partners to find out the reason why the order was not received in the system. As soon as there is information, the manager will write in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.08.2019

I want to insert my 5 cents. It would be the most hassle-free store. The fastest accrued cashback. Despite the fact that promotional codes are used from mnogo.ru (and they don’t give anyone any more advantageous, the disadvantageous ones are lying somewhere on the Internet, and the discount on them is such that the Letishop pop-up window shows that this is the most expensive price). Without a discount program, all prices in comparison with ordinary stores are often very high. Promotions are hanging on the site, what discount to use if you haven’t sent them by mail. At the same time, they tell us that we can not charge if ... And do not charge if they do not want. In the last year, there is often no waiting for a cashback. The site does not work correctly with Buk24, they think for 24 hours, or something else, but each time they have to contact the support service. Then wait 40 days until confirmed. You beg for alms, although you remember very well that before there were no problems. At the same time, books were cheaper, there were no frozen prices, there was no rule "either bonuses or discounts", and they did not make prices before sales. Disappointment with the store. Yes, and overprints of the right books do not wait.

The review was translated from Russian using Google Translate. Show original Show translation
17.08.2019

Good afternoon!

We can not guarantee the accrual of cashback when using promotional codes / coupons from other sites.

We understand that we want to see the credited cashback on the balance as quickly as possible. Partners need time to process information. If the cashback is not confirmed according to the deadlines, we are always ready to help.

We see that you have created an appeal to the care service. The manager will help in resolving issues.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.07.2019

The order has long been paid and received, but there is still no cashback. The Letishops team is trying to resolve this issue, but so far all has been unsuccessful. Book24 disappointed, and Letishops thank you very much for trying to figure out the situation and help.

The review was translated from Russian using Google Translate. Show original Show translation
26.07.2019

Good afternoon, Anastasia!

Be sure to help solve the issue of open circulation and find out why the cashback did not appear. We will do everything possible so that in the future the situation does not happen again.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.07.2019

Everyone writes that Letishop is charged from the company’s funds, and I’ve been credited 500r from all orders, large and frequent, and everything, until clarification, has been finding out for a very long time ((now I’m doing the order again, and I can’t believe that I’m already I’ll get ((

The review was translated from Russian using Google Translate. Show original Show translation
18.07.2019

Good afternoon!

Alla, managers consider each appeal individually.
For your orders, we turned to partners to find out the reason for the loss of cashback. Before considering the application, he was partially credited to the balance sheet.
It is very important to understand the situation. As soon as we get the answer, the manager will write to you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.07.2019

The store itself is good, but with cashback it’s a constant scam. Cache does not appear and that's it! It’s good that at least the support service solves the issue.

The review was translated from Russian using Google Translate. Show original Show translation
16.07.2019

Hello, Victoria!

Unfortunately, there were delays in transferring data to our system. From 26.06 orders are not received. We clarify the terms of solving the situation and loading all orders. For convenience, posted information on the store page.

We see that you have already created calls to the care service for lost orders. Do not worry, please do our best to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.06.2019

Here, from whom I did not expect, it was from my favorite store ((The cache was never assigned, although the order was confirmed and not returned, the rules were all fulfilled correctly. Yes, the promotional code was applied, but it was checked several times before placing the order , so it wasn’t on the list of bans for crediting the cache. I’m disappointed! And I give the most thanks and 100 stars to the entire Letishop team for their attention, support and patience! And of course for the cache that they credited from the company’s funds! Thank you dutifully and wish you prosperity!

The review was translated from Russian using Google Translate. Show original Show translation
29.06.2019

Hello Julia!

Unfortunately, we were not able to find out why the cashback was credited with the amount of 0 rubles :( Perhaps an error occurred. We hope the situation does not happen again.
You can always count on our support and help. angel

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.06.2019

The cashback did not appear in the expected, although all the conditions are met. Order received and paid. Thank you very much to the Letishop team for the quick resolution of the issue - cashback was credited from the company's funds. Shop 2 stars, and Letishop all 10)

The review was translated from Russian using Google Translate. Show original Show translation
27.06.2019

Svetlana, hello!

There are situations when we do not get cashback. The reasons are different - the purchase order is incorrect, an error occurred while transferring data, or something else.
We hope that there will be no more difficulties when working on the site.

We were happy to help with cashback. Write if that;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.06.2019

from more than 1000r cashback was credited after treatment 500r, and the rest is waiting for the sea weather. I have already made more than one order after the first call, in this letter I add screenshots about orders, the answer: "We went to the store. expect an answer" ... no answer, no greetings (((You make an order, fulfill all the conditions, and then prove that you’re not a boa ... but appealing to those support, as a matter of fact, doesn’t lead to anything.

The review was translated from Russian using Google Translate. Show original Show translation
26.06.2019

Good afternoon!

It is a pity that the cashback did not lock automatically. To find out the cause of the loss, we filed a request with partners. Waiting for an answer takes about 4 weeks, since we cooperate with the store not directly, but through a special affiliate program.

Alla, we are also interested in resolving the issue. As soon as there is news, manager Andrey will inform you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.06.2019

Like shares "2 per ruble" or the like. But ... cashback is never automatically credited, you have to contact support. Right after the order, I make a screen of the page with the order number and where it can be seen that the application is activated.

The review was translated from Russian using Google Translate. Show original Show translation
12.06.2019

Good afternoon!

Tatyana, Book24 orders are successfully recorded in our system.
Yes, losing cashback sometimes happens. Several factors can affect this, including:
- the work of third-party extensions in the browser;
- visiting other sources during the purchase;
- violation of the conditions of the store.

We believe that the recommendations given by manager Roman in circulation will help in making future purchases :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.06.2019

It really already bothers that cashback is not credited from this store, you have to go to tech support and still prove it to them. Maybe you’ll already deal with the store, the point is clearly in them, since cashback is instantly credited from other stores, and when you order from Buk even the message does not come to the post office. A store is only good for promotional codes for discounts, sometimes 60% and 40%. If you have some kind of problem through their fault (they put the wrong book, or the book is in poor condition), then from the technical support of the store, you will not expect anything other than an apology, the service is at the level)))

The review was translated from Russian using Google Translate. Show original Show translation
10.06.2019

Hello, hello!

We do not want to give you any inconvenience. In the requests we clarify the information in order to understand why the cashback is lost.

Indeed, there are situations when we do not receive a commission from the store. The reasons are different - an incorrect purchase order, an error in transferring data, the use of prohibited promotional codes, or something else.

We see your appeal to the care service. We will do our best to resolve the situation and help.

We hope that in the future there will be no more difficulties when working on the site.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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