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Don't forget about Cashback rules and advices

Purchases at Бетховен with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions
3.4% За оплаченный заказ нового пользователя магазина Бетховен
1.7% За оплаченный заказ постоянного пользователя магазина Бетховен

Кэшбэк начисляется только за заказы с курьерской доставкой.

 

Reviews on Бетховен (30)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
15.05.2018

In this store is not the first month of difficulty with ordering online order. The order form does not work. There is no possibility to choose the method of delivery and payment for the goods. On the hotline can not help. Appealed through the "Feedback", but there is no feedback. Appeals are ignored, nothing changes, the problem remains. This online store does not deserve one star.

The review was translated from Russian using Google Translate. Show original Show translation
04.04.2018

Good day! Made 03/25/2018 in the online store Beethoven. Immediately paid, the courier after three days brought the order. And the cashback was not charged. I just can not understand what to check the store if everything is paid and everything has already been received.

The review was translated from Russian using Google Translate. Show original Show translation
05.04.2018

Good afternoon, Catherine!

Thanks for the comment. The time for cash back crediting is necessary for the store to be absolutely sure that the goods will not be returned, for the process of confirming the purchase and other technical issues when transferring data to us to the system.

Approximately your cashback will be confirmed - 24.04. If you need help - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.03.2018

Good day! She made an order, brought a courier, who immediately paid the full amount. The cashback was not credited for 3 months until it wrote to the support service. It is not clear what the store was expecting, what did it check? Why such a long confirmation? It is clear that Chinese stores confirm for a long time, until the parcel arrives, sometimes it takes more than a month. But here, when the store received the full amount at once .........

The review was translated from Russian using Google Translate. Show original Show translation
04.03.2018

Hello Sergey!

Thank you for your feedback. Each store has a specific period during which order information is processed. The Beethoven store has an average waiting time of 30 days.

According to data from your personal account, the issue has already been resolved.

There will be questions or suggestions for the service - write.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.02.2018

This is the most disgusting service I have ever met! Even 1 star is a pity for such a "pet shop"! On January 19, I ordered food, after 2 days I was supposed to deliver it, I sat on the right day at home all day but no one arrived! I called and found out the deadly news: it turns out this store orders feed in Moscow (I made an order from St. Petersburg), although I am listed as a Petersburg store! And for this reason, you have to wait until 2 weeks (!!!) or more — they just cannot say (!!!) the order will arrive to them from Moscow and only after that it will be sent to the courier service and when they can deliver it to me - call back in a day! It took more than a month, and the order was not delivered to me, I called twice, they promised to sort out and call me back the next day, they did not call me! Today again turned to their cool center. I was told that they know nothing, there is no information from Moscow! And this store? Is it customer service? And after my call I received a letter that my order was canceled! I advise you to avoid such "sellers"!

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2018

Ordered through the site, came and paid in the store. Cashback did not come. And now here I see an inscription that only for orders by courier delivery. Well, write it right away. And so it turns out fraud.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2018

Hello!

Thanks for your feedback. We are very sorry that this situation has happened.

If there are any conditions for receiving a cashback in a certain store, we will definitely publish this information on the store transition page so that our users always have the opportunity to get acquainted with this information.

If you have any questions - write. We will be happy to answer.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.01.2018

It was necessary to buy medicine for the dog. Found only here. Ordered in the online store with cashback 12.11.17. Order completed normally. Brought in 2 days. Of the three positions two or two specified. All brought flawlessly. But cashback is not charged, unfortunately. So it hangs on hold.

The review was translated from Russian using Google Translate. Show original Show translation
08.01.2018

Hello!

Thanks for your feedback.

Indeed, the approximate cash transfer date for this order has already expired. Write to us, please, through the "Help" section of your personal account. We will definitely try to speed up the process of crediting cashback to your balance.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2018

The store itself is good, but the online store is terrible. Made some order. Long had to wait for sms. In the personal account status has not changed. I went to the store where I ordered the pickup. They said that there was no such order at all (I had problems with the card. I received a card, filled out a questionnaire. A few days later I decided to register a card (or whatever it is called ...) and the data I entered do not correspond to the questionnaire ... I called in support, I they advised me to go to the store. I came in - asked to fill out the questionnaire again - instead of finding my profile and finding out who was wrong.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2017
43 days waiting for charges !!!
The review was translated from Russian using Google Translate. Show original Show translation
05.12.2017

Disgusting online store service! Cashback not wait. Order status - sent. Payment - no. And on it does not change 2 months.

The review was translated from Russian using Google Translate. Show original Show translation
22.11.2017

Excellent shop. There are no problems with orders and delivery. Once there was a controversial issue at a discount, with difficulty, but it reached the hotline, the girl provided information in full. Cashback is always charged. No complaints. Thank!

The review was translated from Russian using Google Translate. Show original Show translation
07.11.2017
And what's the trick? I have a 10% discount in Beethoven, if I buy from here, then I lose it, right?
The review was translated from Russian using Google Translate. Show original Show translation
11.11.2017

Good day!

Thanks for the feedback. Do not worry, your discount will not be lost. You can make a purchase through our service at a discount and if it is profitable for the store to provide a reward for the order, the cashback will be credited.

Since when using promotional codes, coupons, discounts, bonus points and accumulative programs that are not on our website, as well as when paying with a card with cashback function or a bank bonus program, cashback may not be credited.

There will be questions and suggestions regarding the work of our service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.10.2017
Pickup cashback does not apply. Do not look for logic here, it is not.
The review was translated from Russian using Google Translate. Show original Show translation