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Don't forget about Cashback rules and advices

Purchases at Agoda with cashback in Belgium

Time for crediting cashback
Average waiting time for cashback: 70 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 120 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Cashback is accrued from the total amount of the reservation, excluding taxes (if included in the booking amount). 


Please pay your attention that the cashback confirmation time is calculated from the date of actual departure from the hotel.


The cost of booking a hotel after the transition from our service may differ from the cost at the direct entrance to the site of Agoda. 

Friends, we draw your attention to the fact that cashback will be credited only for services made on the site of Agoda. If you select a service and redirect from the Agoda website to another site, the cashback is not charged.

Reviews on Agoda (24)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
23.08.2019

We booked accommodation on July 5-14, 2019. The design bureau appeared on hold, and on August 21, 2019 the design bureau was rejected. Thanks to the support of Lety that helped restore the KB, but it is not clear for what reason Agoda rejected it, all the purchase conditions were met ...

The review was translated from Russian using Google Translate. Show original Show translation
23.08.2019

Anastasia, hello!

To understand the reason for not paying cashback for your order, we sent a request to partners. They didn’t want to wait for an answer, so they credited compensation to the balance. We hope that there will be no more difficulties when working on the site.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.06.2019
In April they booked, in May they stayed at the hotel, in June they accrued cashback. Thank !
The review was translated from Russian using Google Translate. Show original Show translation
09.04.2019

In March, booked and paid for hotel accommodation. We have already used the accommodation, therefore, there can be no return, the cashback has not yet been confirmed (((Judging by the reviews, they are unlikely to confirm ((((

The review was translated from Russian using Google Translate. Show original Show translation
09.04.2019

Hello, Katerina!

Thank you for your comment.

The cashback will be surely confirmed if the stay in the booked hotel has taken place and the order has been placed in accordance with the recommendations of LetyShops and the rules of the store. Our manager monitors the situation in open circulation.

The cashback waiting time is calculated from the date of actual departure from the hotel. The maximum confirmation period is 120 days from the moment of departure. For the convenience of users, this information was posted in the Agoda service description, as well as in LetyShops personal account near the order.

There will be questions or suggestions - write. We always welcome feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.03.2019

Of course, I waited for my cashback for a very long time, six months or so, but it nevertheless came and it is very pleasant from this, so use your friends and return the money from purchases.

The review was translated from Russian using Google Translate. Show original Show translation
21.03.2019

And my cashback was rejected. And how long will you cheat people? Judging by the reviews, I'm not the only one. Accordingly, since you are not taking any actions to terminate cooperation with AGODA or resolve this problem, then I am haunted by vague doubts whether it is fraud. Especially below in the reviews I found a comment where the girl writes that buying through your site the price is really higher than on the official site.

The review was translated from Russian using Google Translate. Show original Show translation
29.03.2019

Good afternoon!

Thanks for the comment.

The cost of bookings after the transition from the LetyShops website may indeed differ from the amount that is relevant for a direct transition to the Agoda website. To let our users know about this, published information on the service page .

We are always honest with our users and ready for dialogue. To understand the reasons for the rejection of the cashback, we created an appeal to the care service. The manager is waiting for your reply and will be happy to help.

Hope for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.02.2019

Good afternoon! 11/15/2018 01: 07h. made an order for a hotel in Thailand Nai Harn, everything went through the Letyshops plugin, the cashback was displayed in the office. December 20-22, 2018 rested there. But in your account, this cashback is with a status of "pending confirmation". Today, 02/15/19 the situation does not change.

The review was translated from Russian using Google Translate. Show original Show translation
15.02.2019

Hello Albert!

Thanks for the comment.

The estimated date of crediting cashback for the order is 03/15.

The process of crediting cashback is automatic. As soon as the partners pass the confirmation, it will be credited. Time is needed to process information and transfer data to our system.

Do not worry, on this issue you have an open appeal to the care services. Manager Nastya will monitor the transfer of funds and help if delays occur.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.01.2019

Judging by the reviews, Agoda is naughty. I have a story like this: I made a hotel reservation, everything got through the plug-in (I think it’s already success)), the cashback was displayed in my office) But after visiting the hotel, they rejected the cashback and after long negotiations with technical support and indifference from the side of the agoda, it’s not a miracle happened and we were not answered why the cashback was rejected, although all the documents and screenshots were attached! Thank you, I express my support that compensated for the rejected cashback, I won’t book more through the agent)

The review was translated from Russian using Google Translate. Show original Show translation
30.01.2019

Alex, good afternoon!

Thank you for your comment.

We are sorry that the cashback for the order has declined. Alas, it was not possible to find out the cause of the situation.

We respect and value our customers, therefore we are always ready to resolve the issue in their favor.

We hope that in the future, rewards for orders will be credited automatically.

Thank you for shopping with us :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2019

For the third time, cashback from Agoda does not come, this is not an accident, but statistics, it has a superficial relationship to Letishops, mainly these are Agoda’s settings, just accept that without contacting the care service, Agoda never provides a cashback.

The review was translated from Russian using Google Translate. Show original Show translation
13.01.2019

Good afternoon!

Thank you for your feedback.

It is a pity that you had to face the loss of cashback. We understand how unpleasant the situation is. At the same time, Agoda orders successfully enter our system. It is important for us to understand why the reward for your purchases is not fixed. According to information from your account, a positive response from partners was received on the first order that did not appear. We hope that in the new appeal the issue will be resolved quickly and with maximum benefit for you.

There will be questions - write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.12.2018
the fact that the price is higher when moving from you is not all! When you log in there the price is still rising! For all normal services, when logging in, the price drops, but here it rises. Well, like, we are glad to see you and for you the price is higher
The review was translated from Russian using Google Translate. Show original Show translation
05.12.2018

Do not even waste time, not a single cashback from Agoda came himself, he restored everything through the Letishops care service.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2018

Hello!

Thank you for sharing your shopping experience through our service.

We contacted partners several times to find out the reason for the loss of cashback on orders. We got this answer: "The buyer came from another source." This could happen if, before placing an order, you accidentally clicked on an advertising banner, clicked on another affiliate link, or you installed a browser extension that rewritten our affiliate link.

We sincerely hope that such difficulties will no longer arise. If you need help, you can always contact us :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.11.2018

Strange, if you go with Letyshops.com, then the price of a hotel rises in price by the cost of cashback. I will withdraw my 500 rubles and goodbye Letyshops - an unnecessary layer

The review was translated from Russian using Google Translate. Show original Show translation
20.11.2018

Hello Dmitry!

Thanks for the feedback.

Unfortunately, many booking services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. We placed this information on the service page on our website in order to warn our users about possible fluctuations in value.

The price that various aggregators offer you directly depends on what link you went to the site, what location was fixed at the time of transition, what demand for your chosen route, and even from which device you made the transition.

There will be questions - you can always write to us. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.10.2018

If you go with Letyshops.com, then the price of the hotel rises in price for the cashback.

The review was translated from Russian using Google Translate. Show original Show translation
29.10.2018

Good afternoon!

Thank you for your comment.

When switching from our website to Agoda, the reservation price may really change. This is due to the fact that the Agoda service may set a different cost for some services, depending on the source of the transition. We warned users about this on the store page: http://joxi.ru/L21Qv9qf8NpPG2.

If you have any questions, please write. Always happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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