Good afternoon!
Gleb, we always try to help users if partners need more time to process data on order. We are sure that we will also receive a commission soon.
Indeed, for a purchase that was not recorded, the partners reported that the order did not belong to our service. This situation may arise due to the operation of a third-party extension in the browser (for example, an ad blocker), clicking on an advertising banner, or navigating from an advertising resource before making a purchase (for example, a website with coupons / promotional codes).
Yours faithfully,
LetyShops team