A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
I ordered 3 pairs of stockings. 2.5 pairs arrived. And everything arrived quickly.
Good day!
Report this to the store. Perhaps it was not added by mistake.
The stores are good, what's wrong is the Letyshops app. To get a refund you have to wait 6 months :c :C
Hello!
We apologize for any inconvenience. According to the store's terms, cashback is confirmed within 60-100 days.
I really like it, you have very good products, shoes, clothes and a wide variety of things.
Good day! Tell me how to make an order in the city of Zaporizhia? Thank you!
Good day!
You can order in a nearby city, and then have the mail forwarded to you.
Cashback should be credited on 31.10, but I already see the term 10.11... Why this happened is not clear to me. Does he count at all? There are UAH 160, I would like to receive them...
Partners have changed the waiting period.
Don't worry, we expect the reward soon.