Помітили проблему з відображенням замовлень, оформлених з пристроїв iOS, тому до її вирішення рекомендуємо купувати в Silpo UA з інших пристроїв.
Everything is great! Sometimes cashback is lost, but this happens very rarely, and after applying it appears
If it were possible to give a minus number of stars, we would say, THE SILPO STORE DOES NOT COOPERATE WITH THE CASHBACK CALCULATION SERVICE, AND THE CASHBACK DOES NOT ACCOUNT!!!
Good day!
Stores have different conditions and systems for tracking cashback orders, so this can sometimes happen, unfortunately. We understand that it is not very convenient to create requests manually every time. But usually when creating a request to search for cashback, partners confirm purchases and provide cashback.
We have checked and can assure you that the situation with purchases at Silpo UA is not massive. That is, cashback from this partner successfully appears automatically in most cases. It is likely that something goes wrong during the order on your device.
Thank you for sharing this experience — it is important to us.
If possible, please let us know about your next purchase in advance and send us a video of the process, we will promptly check everything.
If you have any further questions, feel free to contact us.
Terrible store service. I placed an order at 9 a.m. I chose a delivery time from 4:30 p.m. to 6 p.m. Around 3 p.m. I received a message that the delivery time had been moved to 6 p.m. to 7:30 p.m.
Good day!
Please write to us in a convenient communication channel via Telegram (https://t.me/silpo_chatbot), Viber (https://chats.viber.com/silpochatbot) or call the hotline at 0 800 301 707 and indicate the details and your data. We will check everything and fix it.
Silpo UA
Increased cashback is very rare, and the period is very short. But everything is calculated and paid out like clockwork.
Good day!
Thank you for your choice and feedback ❤
Visit us more often so you don't miss out on your maximum benefit!
And the cashback was reduced for regular customers ((
Natalia, good afternoon!
Cashback rates have not changed ;)
If there are any changes, we will definitely indicate them on the store page when you go there.
Thanks for Silpo!!!!!!!!!!!
