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Don't forget about Cashback rules and advices

Purchases at Перекресток with cashback in Australia

Waiting time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк по магазину Перекресток доступен только для жителей Москвы и Санкт-Петербурга.

 

Важно! Кэшбэк временно не начисляется за заказы, сделанные через мобильное приложение Перекресток по техническим причинам.

 

Кэшбэк не начисляется за заказы, в которых используются сторонние промокоды.

 

Внимание! Во избежание утери кэшбэка, перед переходом на сайт рекомендуем почистить историю вашего браузера.Для этого можете воспользоваться сочетанием клавиш Ctrl+Shift+Delete. Период, за который нужно очистить историю - минимум 20 дней. Наличие в истории переходов по другим партнерским ссылкам может стать причиной утери кэшбэка с покупок в Перекресток.

 

По условиям магазина, если кэшбэк не был начислен, нужно обратиться в службу заботы в течение 30 рабочих дней после фактической покупки.

Reviews on Перекресток (185)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
31.01.2020

I’ve been buying at Crossroads for a long time - taking into account cashback and promotional codes, the price was almost always better than others. But recently, the crossroads began to hold for a very long time unconfirmed, and then simply reject. For example, at the beginning of January, two more October cashbacks were rejected and another October one hangs and hangs unconfirmed - probably they will also reject it. Part of the cashbacks are not accrued by Crossroads themselves - they had to contact the excellent Letishop support service, which very quickly solved problems. But I will not, every time, literally knock out the cashback from the Crossroads. Well, the most annoying is that prices in the Crossroads online store in the fall became higher than in their own department stores - by 5-10% on average. Previously, this was compensated by our own promotional codes for the discount (skidka ***, etc.), but now this has not happened. And now the last straw - Crossroads rejected the January cashback. I’m probably not going to make any orders at the Crossroads yet - I’ll wait for what will happen to those cashbacks that have hung up unconfirmed, but for now I’ll go back to * key, because they have prices for almost everything cheaper by 10%, and for some products from those that I constantly buy, up to 30% cheaper (milk clover 6% - you can see).

The review was translated from Russian using Google Translate. Show original Show translation
31.01.2020

Good afternoon, Anton!

We understand that contacting the care service takes personal time, but this is the only way we can understand the situation.

Sometimes partners need a little more time to reconcile and transmit information on orders. Cashback may deviate erroneously or due to an incorrect purchase algorithm. The manager will contact you and will make every effort to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.01.2020

There are no questions to the store - the quality is good, the service is excellent! But as soon as the intersection has a promotion and an increased cashback, it immediately ceases to be displayed. I did everything - and cleaned the cache and clicked on the page as it should, but it wasn’t on any of the 3 orders placed during the campaign. Sediment remained ☹️

The review was translated from Russian using Google Translate. Show original Show translation
31.01.2020

Good afternoon!

Elena, we are also interested in automatic cashback calculation.
We see that an appeal to the care service has already been created to resolve the issue. The manager will make every effort to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.01.2020

В прошлом году уже была дооолгая проблема с начислением из этого магазина. Вроде решили и около месяца кэшбэк нормально, без проблем начислялся. Но вот уже 4 раза в подряд не происходит начисление. Хотя все правила пользования соблюдены, ничего не менял в браузере, ничего нового не устанавливал. А перед сегодняшней покупкой, вообще браузер почистил(кэш, куки и т.п.) Раньше, в таких случаях, служба заботы реагировала молниеносно, и начисляли "из средств компании". А теперь 6 недель ожидания. Странно как-то... И очень не приятно.

31.01.2020

Добрый день!

Александр, ситуации утери кэшбэка нам тоже неприятны.

Чтобы выяснить причину, по которой кэшбэк не начисляется автоматически, мы обратились к партнерам. Понимаем, что ожидание ответа занимает время, но не хотим, чтобы ситуации повторялись. Как только будут новости, менеджер сообщит.

С уважением,
команда LetyShops

27.01.2020
Recently, the process of accruing cashback has normalized. This is the main store where we buy: they bring products of good quality and with good shelf life. Carried on a trolley - the contents of the packages do not crease so much. If the check were sorted by finding the goods in packages, it would be a fire and would reduce the time of inspection upon receipt. But there was a jamb, very rare for an intersection - delivery was late by an hour and a half. I did not begin to complain and write technical support, but the store gave me a discount promotional code for 700r from 1700. This was really pleased. That is, if a jamb happens, then they recognize and compensate. Thanks for this.
The review was translated from Russian using Google Translate. Show original Show translation
19.01.2020
Good store. I make an order once a week. They give cashback even with promotional codes and partial payment of points. A couple of times the delivery was later than the deadline, but the store even without appeal issued an additional promotional code for subsequent purchases. As for the other weight of the product - how do you plan to buy the product by weight. Try to order weighed goods exactly 1 kg. And about the notification in advance about the change in the amount - I personally look in the application, everything is clearly visible in advance. And often there is a little less weight.
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2020
Good store. I make an order once a week, they give cashback even if I use the promotional code.
The review was translated from Russian using Google Translate. Show original Show translation
04.01.2020

Good store. I make an order once a week, cashback is almost always more than 300 p. But recently, the cashback did not appear, wrote in support, provided screenshots of everything that was possible), they answered that they would figure it out within six weeks))). Why so long?). This money is not of interest, just wondering where such a term came from)))

The review was translated from Russian using Google Translate. Show original Show translation
05.01.2020

Good afternoon, Eugene!

Several factors can affect the loss of cashback, including:
- the work of third-party extensions in the browser;
- visiting other sites during the purchase;
- violation of the conditions of the store.

We turned to partners to find out the reason. Since we cooperate with the store not directly, but through special affiliate programs, it takes time to consider the application. We cannot speed up the process, but we are waiting with you. The manager will contact you and report the result.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.12.2019
I order once every two weeks. Everything is more than satisfied. Cashback is credited very quickly.
The review was translated from Russian using Google Translate. Show original Show translation
27.12.2019

We order every week. I like everything, we recommend it! Cashbacks always come. With an order amount in the region of 7000 r, cashback is about 300. Not so much, but still nice.

The review was translated from Russian using Google Translate. Show original Show translation
21.12.2019
Last time, terrible delivery. My last order was delivered with a delay of 2 hours. And I would not be very unhappy if I were notified about this. This is normal. I understand that there are traffic jams, another delayed the courier, etc. But I do not consider it the norm when the client himself should clarify the delays. He must call himself and specify when they will bring his goods, which at the same time has already been paid in advance. They said we would bring it in 1 hour, but in the end we brought it in 2 hours. And no one apologized even for the inconvenience. That's horrible!!! I would not be indignant if the delivery would be free or cost a penny (100-200), and not 399 rubles. About the goods, which by weight, too, many have already written here. You order one weight, bring another and you will need to pay extra. And the most funny thing is that it is so easy to be notified about this when you receive the goods. "You will need to pay extra." In the last delivery, the check was not given. More precisely, they did not offer me to print it. Torn packages of yoghurt are often brought because they are packed with milk packages, which, by their weight, tear yoghurts. In general, a crossroads is a company that does not notify its customers about delivery delays or surcharges. All this you will find out in fact
The review was translated from Russian using Google Translate. Show original Show translation
20.12.2019
The intersection pleases with the delivery of products, everything is fresh, if the goods do not fit, you can refuse immediately on the spot. The only thing that doesn’t always happen is a cashback when you make it, you have to contact the Letishops support service. Promptly solve the issue of enrollment, in the presence of checks. Thanks everyone!
The review was translated from Russian using Google Translate. Show original Show translation
29.11.2019

The store is excellent. Everything is clear, on time, in stock, fresh. Lately, cashback has also been clear, but for a long time, it’s not clear why - after all, you can’t return the products anyway, especially 40 days - there’s no trace left of the order, and cashback is still not charged ...

The review was translated from Russian using Google Translate. Show original Show translation
29.11.2019

Anna, good afternoon!

The change in cashback status occurs immediately after the store credits the reward. Time is needed to process information and transfer it to our system.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
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