You can place Lidl orders through this page for the extra cashback... and then you lose it because they don't pick up the orders. I have several open complaints and will update if they respond promptly, but given the rest of the comments, I have no hope.
Hello,
We're very sorry about what happened with your Lidl orders. We understand your frustration and appreciate you filing a claim so we can review it.
To better assist you with future purchases, we ask that you record a video of the purchasing process, if possible. This allows us to analyze each step and more accurately determine the cause of the problem.
The same thing happens to me as some others, the cashback doesn't appear, the same response after 4 months... If I knew they weren't going to give cashback, I would have made the purchase at another store. Total scam.
Hello!
We apologize for any inconvenience. We have sent the request to our partners for review. We hope for a prompt and positive response. You can track updates in the "My Cashback" section.
You always have to claim the cashback... and their response is always the same: "We'll get back to you in 4 months."
Hello!
It may take a while for our partners to respond, we apologize. To support you, we've added a bonus to your balance.
I made a purchase and the cashback does not appear, I claimed it but for now I still don't know anything...
Hello, Stephanie!
Don't worry, your request has been sent to our partners for review. As soon as we get a response, your status will be updated.
The cashback does not appear, despite having done everything correctly and sending screenshots of the entire process.
Hello.
We apologize for the situation that has occurred, situations of loss of cashback are not pleasant for us either. To address the issue, we have already contacted our partners and hope to receive a positive response soon.
Fatal! They do not accept cashback and you must send a screenshot with the final purchase
Good afternoon!
Don't worry, we have already sent the application to partners for review. As soon as we receive your response, the status of your request will be updated. We hope it is quick and affirmative ❤
Any questions, contact us in the "Help" section.
All the best,
the LetyShops team
With Lidl it's a lottery…. I do the same purchase process and sometimes you get the cashback and other times you don't…. I have a high amount pending... let's see what happens but it's not the first time it's happened to me. I don't think it's a letyshops problem, I've been using it for a long time. It happens to me with some stores still buying always doing the same steps.
Hello!
Thanks for sharing your experience. Lidl cashback is not credited for some products and unfortunately the store does not provide us with any details about the list of such products. We hope it doesn't happen again with your orders.
All the best,
the LetyShops team