2 %
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Don’t forget about Cashback shopping rules

Purchases at Hotels.com with cashback in Australia

Waiting time for crediting cashback
Average waiting time for cashback: 80 days after departure from the hotel
Maximum waiting time for cashback: 120 days after departure from the hotel
Information and conditions
Если после выезда из отеля прошло больше 4-х месяцев, а кэшбэк находится в статусе "В ожидании", не переживай. Сейчас есть задержка в подтверждении кэшбэка.
Как только Hotels.com отправит нам информацию, кэшбэк поменяет свой статус.

Кэшбэк за бронирование в Hotels.com начисляется только для жителей России и СНГ. При оформлении заказа ІР-адрес должен быть зарегистрирован в РФ или СНГ. При оформлении с ІР-адресов других стран, кэшбэк может быть утерян/отклонен.
 

Кэшбэк начисляется только за бронирование отеля на сумму заказа без учета НДС и будет подтвержден после фактического проживания.
 

Cрок подтверждения кэшбэка рассчитывается после даты фактического выезда из отеля.
 

Сумма кэшбэка при начислении может отображаться неверно, но при подтверждении заказа кэшбэк будет актуализирован.

Кэшбэк не начисляется за:

  1. Заказы, оплаченные эксклюзивными ваучерами.
  2. Заказы, оплаченные с использованием купонов, промокодов.

Кэшбэк и скидки не суммируются.

Reviews on Hotels.com (43)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
05.12.2018

I really like this site and I often book through it. But, unfortunately, I found a clear pattern of ignoring the 50 \ 50 cashback. For the month there was a need to book 8 stays. So, the cashback was not counted for every second reservation, i.e. out of 8, only 4 were displayed in the personal account. They defended the first - the ignore of the second, the third - passed, the fourth - no, and so on until 8. A clear trend. Everything is fixed. Fortunately, part of the reservation with free cancellation, I’ll try to cancel something and book again. And I'm doing everything right, clearly according to the algorithm! Dear, control the process with your partner. VERY hope that everything will work out.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2018

Hello Roman!

Thanks for sharing your shopping experience.

Be sure to try to understand your situation. Manager Roman sent a request to partners. As soon as something becomes known, he will inform you in circulation.

Thank you for your assistance in resolving the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.10.2018

Everything is fine, I book hotels very often, for business trips of employees of my organization. There were several problems, but the support service went to a meeting and resolved issues. The only negative is that cashback has to wait a long time, but this is probably for everyone! I didn’t use others ...

The review was translated from Russian using Google Translate. Show original Show translation
25.10.2018

cashback did not appear, refer to viruses and additional extensions, although it was set only from letishops, I consider all this a lottery, because with this attitude, non-payment of cashback can be attributed to the arrival of aliens! And how can I get a negative answer from a partner in hotel if they have a hotel booked ... a riddle ...

The review was translated from Russian using Google Translate. Show original Show translation
25.10.2018

Good afternoon Timur!

Thanks for the comment.

We asked our partners for help to figure out the reason for not paying cashback for your order. We received an answer that the order was not placed through our service. That is, at the time of purchase, our affiliate link could be rewritten. Overwriting can be affected by: switching to other tabs during checkout, the work of third-party extensions / programs of the browser or device.

We sincerely hope that in the future such situations will not happen again.

Help will be needed - be sure to write. Always Glade!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.09.2018

I do not recommend it. I tried this service due to the increased cashback (I usually use booking). Cashback is not credited. Partial compensation (approx. 15%) from the expected cashback was received from Leti, and the issue of full cashback has not been resolved, although 52 days have already passed.

The review was translated from Russian using Google Translate. Show original Show translation
10.09.2018

Good afternoon, Cyril!

Thanks for the feedback.

The reasons for losing the cashback can be: the work of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

To resolve the issue and clarify the factor that influenced the non-accrual of remuneration, a request was sent to partners. Sometimes, in order to comprehensively understand the situation, it takes more time. This is due to the fact that we work with stores not directly, but through affiliate programs. To support you, we compensated for the cashback in part until the partners answered. As soon as the results are received, the manager will notify you. We hope that in the future there will be no difficulties.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.07.2018

HOTELS had an increased cashback of 12%. Booked two hotels at 13 hours and 17 hours. One displayed the other no. The manager suggested waiting for the next day, although 12% cashback has a limited effect. The next day, he reported that the cashback was not tracked. But you could rebook that day. This is how you can lose cashback and get negative from communication. Unpleasant impression.

The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018

Hello, Alexey!

Thank you for your feedback.

The reward for purchases is really fixed in your account during the day. Before the funds are displayed in the system, we do not have the opportunity to check in advance whether cashback will be credited.

We ask you not to be upset, we promise that we will do our best to resolve the issue in your favor. Your appeal is kept under control by our manager. As soon as the answer arrives, we will contact you immediately.

Alexey, you have been with us for quite a long time, sincerely hope that we were able to verify our honesty and openness towards our customers.

Hope for your understanding.

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
11.07.2018

The situation with accruing cashback is resolved. Late, but cashback received in full. Thank you very much.

The review was translated from Russian using Google Translate. Show original Show translation
07.07.2018
There was a problem with enrolling Hotels.com, but the customer care service quickly resolved the problem. LetyShops well done, it's nice to deal with you!
The review was translated from Russian using Google Translate. Show original Show translation
17.05.2018

I have an extension and there were direct transitions from your site, the cashback still did not appear. Therefore, I advise everyone to use other services until you correct the situation. Losing a cashback of more than 5,000 rubles quickly sobering. You can say anything. Only financial documents can convince me. Any more or less knowledgeable programmer will create a program that will simply cut all cashbacks over a certain amount, and then you will say that they simply got lost.

The review was translated from Russian using Google Translate. Show original Show translation
17.05.2018

Good afternoon!

Thank you for your comment. Indeed, there are a large number of resources that can rewrite our affiliate link and appropriate a reward. These can be third-party extensions, viruses, webmasters who advertise on the Internet, etc. Therefore, we recommend that you turn off all third-party extensions in your browser and do not switch to other tabs, links, and advertising banners when making purchases with a cashback.

We are interested in successfully fixing the orders of our users, so we make a lot of test orders and based on these tests we make adjustments to the rules for making purchases with cashback.

We see that you have already contacted our care service to resolve this issue. We will do our best to help you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.05.2018

A reservation was made for a large amount. No display in your account. Support shrugs and says that we have no contact with partners. I consider this a fraud. I have a lot of experience buying with cashback. Note that when shopping for large amounts, problems with the display and loss of cashback immediately begin.

The review was translated from Russian using Google Translate. Show original Show translation
15.05.2018

Good afternoon!

Thanks for the feedback. We are sincerely sorry that the cashback for the order was not recorded in your personal account. The reason is often in violation of the purchase algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate a cashback through an extension or direct transition from our website to the store’s website.

If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even the functions of anti-virus programs can rewrite our affiliate link and take the reward for your order to yourself.

But we always try to help find the reason and, if possible, resolve the issue in favor of the user. Manager Vitaliy keeps control of your appeal and will do everything possible to resolve the issue with the maximum benefit for you.

If you have additional questions - be sure to write, we are always in touch and open to dialogue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.05.2018
I have been using Letyshops for a long time, but I made a reservation for Hotels.com through Letyshops for the first time. I made a payment through a virtual machine, where there is no extraneous software and extensions in the browser. Unfortunately, the cashback did not appear in your account on the same day, or every other day, or after 3 days. I had to contact Letyshops support. Thank you very much Elena for your help. Just for the reason that somewhere on the Letyshops - Hotels.com line there are problems and the cashback did not get credited automatically took 1 star.
The review was translated from Russian using Google Translate. Show original Show translation
18.04.2018

Hello, I did not enroll with Hotels.com, as if there was no purchase.

The review was translated from Russian using Google Translate. Show original Show translation
19.04.2018

Good afternoon, Alexander!

Thanks for the comment. It’s nice to inform you that the cashback on order is already displayed with the status “Pending” automatically according to the data from Hotels.com.

Orders from this store are fixed during the day from the moment of registration, so we ask you not to worry ahead of time.

Beneficial to you cashback purchases.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.04.2018

Hello, cashbacks from three hotels were not credited, there were no such problems with booking.com.

The review was translated from Russian using Google Translate. Show original Show translation
05.04.2018

Good afternoon, Artem!

Thanks for reporting the issue. An appeal to the care service was created from your account to understand the reason for non-accrual of cashback and resolve the issue. Please respond to the manager through the "Help" section by clicking on the "My complaints" tab.

If you have additional questions, write, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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